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Cargo Reservation Agent Jobs (NOW HIRING)

Grant Aviation, Inc.

Station Agent

Kenai, AK · On-site

... of passengers, cargo, and mail, as well as air ambulance and charter service. Grant Aviation ... Manage flight schedules, routings, passenger and freight loading, and reservation operations.

Grant Aviation, Inc.

Station Agent

Kenai, AK · On-site

$18/hr

... of passengers, cargo, and mail, as well as air ambulance and charter service. Grant Aviation ... Manage flight schedules, routings, passenger and freight loading, and reservation operations.

Grant Aviation, Inc.

Station Agent

Kenai, AK · On-site

$18/hr

... of passengers, cargo, and mail, as well as air ambulance and charter service. Grant Aviation ... Manage flight schedules, routings, passenger and freight loading, and reservation operations.

SFO

Passenger Service Agent

Burlingame, CA · On-site

$22.30/hr

As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and ... Operate equipment to include the jet way, computer keyboards, and carrier specific reservation ...

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Cargo Reservation Agent information

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How much do cargo reservation agent jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for cargo reservation agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Cargo Reservation Agent vs Freight Coordinator?

AspectCargo Reservation AgentFreight Coordinator
CredentialsHigh school diploma, certification in logistics or customer serviceHigh school diploma, logistics or supply chain certification often preferred
Work EnvironmentAirlines, freight companies, customer service centersWarehouses, shipping offices, logistics departments
Job FocusBooking cargo space, customer communication, reservation managementCoordinating shipments, tracking freight, managing logistics operations

While both roles involve managing freight and customer interactions, a Cargo Reservation Agent primarily handles booking and reservations for cargo space, focusing on customer service. In contrast, a Freight Coordinator oversees the broader logistics process, including shipment coordination and tracking. Both roles require knowledge of logistics and certifications, but their daily tasks and work environments differ significantly.

What are the key skills and qualifications needed to thrive as a Cargo Reservation Agent, and why are they important?

To thrive as a Cargo Reservation Agent, you need strong organizational skills, attention to detail, and proficiency in logistics or transportation operations, often supported by a high school diploma or equivalent. Familiarity with airline reservation systems, cargo management software, and relevant documentation processes is typically required. Excellent customer service, problem-solving abilities, and effective communication help agents stand out in handling client requests and resolving shipment issues. These skills ensure accurate bookings, efficient cargo handling, and high customer satisfaction in a fast-paced logistics environment.

What are Cargo Reservation Agents?

Cargo Reservation Agents are professionals responsible for managing and coordinating the booking of cargo shipments for airlines, shipping lines, or logistics companies. They handle customer inquiries, process reservations, and ensure all documentation and requirements for cargo transport are met. These agents also track shipments, resolve issues with bookings, and provide customer support throughout the shipping process. Their role is essential in ensuring efficient and accurate transportation of goods by air, sea, or land.

What are some common challenges faced by Cargo Reservation Agents, and how can they be managed effectively?

Cargo Reservation Agents often encounter challenges such as managing last-minute booking changes, dealing with overbooked shipments, and efficiently coordinating with multiple departments to ensure timely cargo delivery. Staying organized, maintaining clear communication with clients and colleagues, and utilizing reservation software effectively can help manage these challenges. Additionally, developing strong problem-solving skills and staying up to date with airline and logistics protocols are key to succeeding in this fast-paced environment.
More about Cargo Reservation Agent jobs
What cities are hiring for Cargo Reservation Agent jobs? Cities with the most Cargo Reservation Agent job openings:
What job categories do people searching Cargo Reservation Agent jobs look for? The top searched job categories for Cargo Reservation Agent jobs are:
Cargo Reservation Agent jobs near you
Infographic showing various Cargo Reservation Agent job openings in the United States as of May 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,284 per year, or $17.4 per hour.
Station Agent

Station Agent

Grant Aviation, Inc.

Kenai, AK • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Grant Aviation is an Alaskan regional air carrier serving rural Alaska since 1971. With bases in Bethel, Emmonak, Dillingham, King Salmon, Cold Bay, Dutch Harbor, Kenai, and Anchorage, Grant Aviation provides scheduled air transport of passengers, cargo, and mail, as well as air ambulance and charter service. Grant Aviation employs approximately 400 people.

We believe that air travel isn't a luxury - it's a necessity - and we are committed to creating a safe, friendly, and reliable experience for all our customers.

Our company is built upon respect for our customers, employees, and communities, and we constantly work to improve our operations to ensure smooth travel and enjoyable experiences. We are professional, while staying true to our Alaskan roots and commitment to the personal touch.

POSITION: Station Agent

Do you desire to:

  • Carry out all functions of Ramp and Customer Service Agent positions.
  • Meet and unload aircraft.
  • Process and secure passenger luggage and freight.
  • Load and board aircraft.
  • Assis passengers with special needs.
  • Manage flight schedules, routings, passenger and freight loading, and reservation operations.
  • Manage accounting, dispatch, and safety reporting activities.
  • Carry out daily operations of the station, including opening and closing.
  • Carry oneself with integrity, professionalism, and resourcefulness always.
  • May be assigned to perform duties in a varying capacity, at the direction of management to ensure customer satisfaction.

You ideally possess:

  • High school diploma or equivalent.
  • Must be at least 25 years of age.
  • Valid Alaska driver's license.
  • Able to pass a 10-year background check and to work in the US.
  • Subject to the 12-month training requirements for hazmat.
  • Have excellent communication and interpersonal skills.
  • Must be able to lift 70 lbs.
  • Self-motivated and solution oriented to anticipate the needs of others in a fast-paced environment.
  • Able to learn and operate a computerized reservation system.
  • Able to perform tasks within parameters specified by various regulatory agencies.

Your Perks:

  • Medical, dental, and vision.
  • Company-paid life insurance and AD&D.
  • PTO and paid holidays.
  • Flight benefits.
  • 401(k) program.
  • Employee assistance program.
  • HSA for qualified plans.
  • Voluntary life insurance and AD&D.
  • Voluntary short- and long-term disability.
  • Voluntary accident, critical illness, and hospital indemnity.

Grant Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates seeking reasonable accommodation in the recruitment or employment processes should contact Human Resources at: humanresources@flygrant.com.

If this sounds like a fulfilling role for you, please submit your resume today! We would love to have you on board as soon as possible!


Candidates may be subject to pre-employment background checks and drug testing as a condition of employment. 

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