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Aircraft Service Agent Jobs (NOW HIRING)

Calspan

Customer Service Agent

Niagara Falls, NY · On-site

$18/hr

Customer Service Agent Calspan is seeking a customer-focused and safety-conscious Customer Service ... In this role, you will perform a variety of aircraft ground handling and customer service duties ...

Menzies Aviation

Baggage Service Agent - BSO

Atlanta, GA · On-site

$15 - $18.25/hr

The Baggage Service Agent plays an important role in ensuring that flights run on time by maintaining detailed records of shipped goods, moving baggage and cargo from aircraft, and guiding aircraft ...

Jazz Aviation

Customer Service Agent (PT)

Santa Clarita, CA · On-site

$15.75 - $21/hr

The airport can be a fast paced environment during the aircraft arrival and departure period; however, safety and customer service is our top priority! Our ​​Customer Service Agent explains why ...

GAT Airline Ground Support

Customer Service Agent

Savannah, GA · On-site

$14.50 - $19.25/hr

Customer Service Agent As a customer service agent you are the first impression of a passengers ... Agents are also required to operate jetways to place them in position prior to aircraft arrival and ...

GAT Airline Ground Support

Customer Service Agent

Sarasota, FL · On-site

$14.50 - $19.25/hr

Customer Service Agent As a customer service agent you are the first impression of a passengers ... Agents are also required to operate jetways to place them in position prior to aircraft arrival and ...

GAT Airline Ground Support

Customer Service Agent

Atlanta, GA · On-site

$15 - $20/hr

Customer Service Agent As a customer service agent you are the first impression of a passengers ... Agents are also required to operate jetways to place them in position prior to aircraft arrival and ...

GAT Airline Ground Support

Customer Service Agent

Mobile, AL · On-site

$15.50 - $20.50/hr

Customer Service Agent As a customer service agent you are the first impression of a passengers ... Agents are also required to operate jetways to place them in position prior to aircraft arrival and ...

Menzies Aviation

Baggage Service Agent - BSO

Atlanta, GA

$14.75 - $18/hr

The Baggage Service Agent plays an important role in ensuring that flights run on time by maintaining detailed records of shipped goods, moving baggage and cargo from aircraft, and guiding aircraft ...

Calspan LLC

Customer Service Agent

Niagara Falls, NY · On-site

$18 - $22/hr

Calspan is seeking a customer-focused and safety-conscious Customer Service Agent to support daily ... In this role, you will perform a variety of aircraft ground handling and customer service duties ...

NAC/NAMS

NAC Cargo Service Agent

Anchorage, AK · On-site

$20.25/hr

Provides aircraft maintenance and repair services to several airlines flying to major destinations ... POSITION SUMMARY The Cargo Service Agent plays a vital role in our daily operations, ensuring the ...

Northern Air Cargo

NAC Cargo Service Agent

Anchorage, AK · On-site

$20.25/hr

Provides aircraft maintenance and repair services to several airlines flying to major destinations ... POSITION SUMMARY The Cargo Service Agent plays a vital role in our daily operations, ensuring the ...

Winner Aviation

Customer Service Agent - PVU

Provo, UT · On-site

$17/hr

... aircraft cleaning, commissary, security, and other customer services pertaining to on-time performance. The Customer Service Agent must be people oriented and highly motivated with a positive and ...

SkyWest Airlines

Fleet Service Agent - BOI

Boise, ID · On-site

$16.30/hr

... Fleet Service Agent, you will be tasked with ensuring that aircraft are thoroughly cleaned and ... Maintain and organize aircraft materials and supplies. * Conduct limited maintenance and cleaning ...

Menzies Aviation

Baggage Service Agent - BSO

Atlanta, GA · On-site

$14.75 - $18/hr

The Baggage Service Agent plays an important role in ensuring that flights run on time by maintaining detailed records of shipped goods, moving baggage and cargo from aircraft, and guiding aircraft ...

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Aircraft Service Agent information

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$25

How much do aircraft service agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for aircraft service agent in the United States is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Aircraft Service Agent vs Aircraft Maintenance Technician?

AspectAircraft Service AgentAircraft Maintenance Technician
CredentialsHigh school diploma or equivalent; sometimes certifications in safety or customer serviceTechnical certifications or licenses; often FAA certifications
Work EnvironmentAirports, aircraft tarmac, passenger terminalsMaintenance hangars, repair shops, airports
Employer & Industry UsageAirlines, ground handling companiesAirlines, maintenance providers
Primary ResponsibilitiesAssisting passengers, baggage handling, aircraft cleaningInspecting, repairing, and maintaining aircraft systems

While both roles operate within the aviation industry and at airports, Aircraft Service Agents focus on passenger services and aircraft ground handling, whereas Aircraft Maintenance Technicians perform technical repairs and inspections. The roles differ in required certifications, daily tasks, and work environments, but both are essential for safe and efficient airline operations.

What are the typical challenges an aircraft service agent faces during daily operations?

Aircraft Service Agents often work in fast-paced environments where quick turnaround times are essential. One common challenge is efficiently coordinating with ground crews, maintenance teams, and flight crews to ensure timely and safe aircraft servicing. Dealing with changing weather conditions and adhering to strict safety regulations can also add complexity. Flexibility, attention to detail, and strong communication skills are crucial for overcoming these challenges and maintaining smooth operations.

What is an aircraft service agent?

Aircraft Service Agents are professionals responsible for various ground handling tasks that ensure aircraft are ready for departure and arrival. Their duties may include cleaning aircraft cabins, restocking supplies, handling baggage, and performing safety checks. They play a crucial role in maintaining the cleanliness, safety, and overall readiness of aircraft between flights. This role is essential for the smooth operation of airports and airlines, contributing to passenger comfort and safety.

What are the key skills and qualifications needed to thrive as an aircraft service agent, and why are they important?

To thrive as an Aircraft Service Agent, you need a high school diploma or equivalent, physical stamina, attention to detail, and a thorough understanding of safety procedures. Familiarity with ground support equipment, baggage handling systems, and often a valid driver’s license or airport security clearance are typically required. Strong teamwork, communication, and time management skills help agents coordinate effectively and work efficiently under tight deadlines. These skills are crucial for ensuring aircraft are serviced safely and on schedule, directly impacting passenger safety and airline operations.
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Aircraft Service Agent jobs near you

Ramp Agent - Night Shift Aircraft Cleaners (Des Moines, IA)

Choice Aviation Service Inc

Des Moines, IA • On-site

$17/hr

Part-time

Re-posted 17 days ago

Job description

Position Summary

The RON Shift Ramp Agent is responsible for performing all required ground-handling duties on aircraft that remain overnight at the station. This role ensures aircraft are secured, cleaned, serviced, and prepared for next‑day operations. RON Ramp Agents work with minimal supervision during overnight hours and must follow all safety, security, and FAA/TSA regulations.

Key ResponsibilitiesAircraft Servicing & Preparation
  • Perform RON aircraft checks including: wheel chocks, cones, and proper securing of the aircraft.
  • Service lavatory and potable water systems as required.
  • Assist with aircraft cleaning tasks to ensure cabin readiness for first‑out departures.
  • Check and replenish galley supplies as assigned.
  • Ensure aircraft doors, latches, and access panels are properly secured before leaving the gate.
Safety & Compliance
  • Follow all company, airport, FAA, and TSA regulations at all times.
  • Conduct operations in compliance with ramp safety rules, including proper use of PPE.
  • Report any damage, irregularities, or safety concerns immediately to leadership.
  • Maintain hazard‑free work areas around aircraft and ramp equipment.
Ramp Operations
  • Position cones, chocks, safety equipment, and GSE according to company standards.
  • Marshall equipment safely during repositioning of belt loaders, tugs, GPUs, and bag carts.
  • Assist with inbound/outbound baggage as needed for late‑night or early‑morning flights.
  • Support de‑icing operations (if applicable at the station).
  • Complete required operational forms, logs, and RON checklists accurately.
Overnight Security Duties
  • Ensure aircraft remain secure according to TSA and airport RON security requirements.
  • Escort vendors or maintenance personnel when required.
  • Perform cabin or exterior security sweeps if assigned.
Teamwork & Communication
  • Maintain effective communication with supervisors, maintenance, cleaners, and airport security.
  • Provide clear shift‑change updates to early‑morning staff.
  • Work independently while maintaining high standards of safety and reliability.
RequirementsMinimum Qualifications
  • Must be at least 18 years old.
  • Valid driver’s license required.
  • Able to pass a 10‑year background check and obtain airport-issued badges.
  • Able to lift, push, and pull up to 70 lbs.
  • Able to work outside in all weather conditions (heat, cold, rain, snow).
  • Ability to work overnight hours, weekends, and holidays.

Night Shift Schedule