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Aircraft Service Agent Jobs in Utah (NOW HIRING)

... aircraft cleaning, commissary, security, and other customer services pertaining to on-time performance. The Customer Service Agent must be people oriented and highly motivated with a positive and ...

Ramp Agent PM - QAS SLC

Salt Lake City, UT · On-site

$15 - $18.50/hr

As a Ramp Agent you will work as part of a team delivering safe and efficient aircraft services will providing highest level of customer service, keeping passenger and aircraft moving safely and on ...

New

Line Service Ramp Agent - SLC

Salt Lake City, UT · On-site

$15 - $18.50/hr

The Ramp Agent will be responsible for all ground servicing of the aircraft, including loading and unloading of baggage and cargo and fueling the aircraft. Work is performed outside, in all weather ...

The Ramp Agent will be responsible for all ground servicing of the aircraft, including loading and unloading of baggage and cargo and fueling the aircraft. Work is performed outside, in all weather ...

We deliver aircraft de-icing, fueling, environmental management, ground handling, and other specialized aviation support services. Safety is our highest priority. Every employee has the authority and ...

... services at over 300 locations in 65 countries, across 6 continents. But at the heart of our ... Read and interpret aircraft weight and balance loading instructions, hazardous material ...

... services at over 300 locations in 65 countries, across 6 continents. But at the heart of our ... Read and interpret aircraft weight and balance loading instructions, hazardous material ...

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Aircraft Service Agent information

What is an aircraft service agent?

Aircraft Service Agents are professionals responsible for various ground handling tasks that ensure aircraft are ready for departure and arrival. Their duties may include cleaning aircraft cabins, restocking supplies, handling baggage, and performing safety checks. They play a crucial role in maintaining the cleanliness, safety, and overall readiness of aircraft between flights. This role is essential for the smooth operation of airports and airlines, contributing to passenger comfort and safety.

What are the typical challenges an aircraft service agent faces during daily operations?

Aircraft Service Agents often work in fast-paced environments where quick turnaround times are essential. One common challenge is efficiently coordinating with ground crews, maintenance teams, and flight crews to ensure timely and safe aircraft servicing. Dealing with changing weather conditions and adhering to strict safety regulations can also add complexity. Flexibility, attention to detail, and strong communication skills are crucial for overcoming these challenges and maintaining smooth operations.

What are the key skills and qualifications needed to thrive as an aircraft service agent, and why are they important?

To thrive as an Aircraft Service Agent, you need a high school diploma or equivalent, physical stamina, attention to detail, and a thorough understanding of safety procedures. Familiarity with ground support equipment, baggage handling systems, and often a valid driver’s license or airport security clearance are typically required. Strong teamwork, communication, and time management skills help agents coordinate effectively and work efficiently under tight deadlines. These skills are crucial for ensuring aircraft are serviced safely and on schedule, directly impacting passenger safety and airline operations.

What is the difference between Aircraft Service Agent vs Aircraft Maintenance Technician?

AspectAircraft Service AgentAircraft Maintenance Technician
CredentialsHigh school diploma or equivalent; sometimes certifications in safety or customer serviceTechnical certifications or licenses; often FAA certifications
Work EnvironmentAirports, aircraft tarmac, passenger terminalsMaintenance hangars, repair shops, airports
Employer & Industry UsageAirlines, ground handling companiesAirlines, maintenance providers
Primary ResponsibilitiesAssisting passengers, baggage handling, aircraft cleaningInspecting, repairing, and maintaining aircraft systems

While both roles operate within the aviation industry and at airports, Aircraft Service Agents focus on passenger services and aircraft ground handling, whereas Aircraft Maintenance Technicians perform technical repairs and inspections. The roles differ in required certifications, daily tasks, and work environments, but both are essential for safe and efficient airline operations.

What are popular job titles related to Aircraft Service Agent jobs in Utah?

For Aircraft Service Agent jobs in Utah, the most frequently searched job titles are:

Customer Service Agent - PVU

Provo, UT • On-site

Winner Aviation
Aerospace Product and Parts Manufacturing • 51 - 200 employees

$17/hr

Other

Re-posted 27 days ago


Job description

Airline Customer Service Agent

Free flight benefits via Allegiant Air: Employee + One - flights and bags

Paid, on-the-job training

Immediate Advancement Opportunities

The Customer Service Agent performs customer service activities at the Provo Airport (PVU) station including, but not limited to, ticket counter operations, gate processing, aircraft cleaning, commissary, security, and other customer services pertaining to on-time performance. The Customer Service Agent must be people oriented and highly motivated with a positive and friendly attitude. The Customer Service Agent will work directly with the Station Management to ensure all processes and procedures are being followed to ensure a safe and on-time operation.

Promote safety and compliance with all regulatory, company and airline requirements.

Enforce safety and security measures and monitor safety sensitive zones.

Check in passengers, process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats.

Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements.

Handle denied boarding situations, solicit volunteers, re-accommodate customers, reacting sensitively and in a timely fashion to all customer requests and concerns.

Assist customers who need assistance boarding.

Complete other duties as assigned.

A minimum of a high school diploma or equivalent.

Ability to pass a background check, qualify for all TSA security clearance requirements, have a valid driver's license, pass a pre-employment drug screening and random drug tests throughout employment tenure. Must be authorized to work in the United States as defined in the Immigration Reform and Control Act of 1986.

Ability and willingness to work a flexible schedule including mornings, nights, weekends, and holidays.

Ability to communicate professionally and effectively with station management as well as other employees, vendors, and associate companies.

Fluency in spoken and written English is required.

Basic computer skills and knowledge of general office equipment.

Ability to apply concepts of basic mathematics and accounting as it pertains to requirements.

Ability to demonstrate strong and efficient time management capabilities.

Ability to recognize and resolve problems and eliminate threats to the company.

Operate all aircraft ground support equipment (per provided training) and push, pull, lift, unload and maneuver heavy luggage and equipment in excess of 70 lbs.

Sit, stand or walk frequently for long periods of time.

Use hands and arms to reach, finger, handle, or feel objects, tools, or controls.

Hear, understand, and distinguish speech and/or other sounds.

Demonstrate near, far, color, and peripheral vision acuity.

Verbally express and exchange ideas.

Part time Hourly $17.00 per hour