ZipRecruiter

Log In

1

Aircraft Service Agent Jobs (NOW HIRING)

NAC/NAMS

NAC Cargo Service Agent

Anchorage, AK · On-site

$20.25/hr

Provides aircraft maintenance and repair services to several airlines flying to major destinations in Hawaii, executing over 2,000 pre-departure checks monthly. Position Summary The Cargo Service ...

NAC/NAMS

NAC Cargo Service Agent

Anchorage, AK · On-site

$20.25/hr

Provides aircraft maintenance and repair services to several airlines flying to major destinations in Hawaii, executing over 2,000 pre-departure checks monthly. Position Summary The Cargo Service ...

Northern Air Cargo

NAC Cargo Service Agent

Anchorage, AK · On-site

$20.25/hr

Provides aircraft maintenance and repair services to several airlines flying to major destinations in Hawaii, executing over 2,000 pre-departure checks monthly. Position Summary The Cargo Service ...

SkyWest Airlines

Fleet Service Agent -MKE

Milwaukee, WI

$16.30/hr

... Fleet Service Agent, you will be tasked with ensuring that aircraft are thoroughly cleaned and ... Maintain and organize aircraft materials and supplies. * Conduct limited maintenance and cleaning ...

SkyWest Airlines

Fleet Service Agent - BOI

Boise, ID

$16.30/hr

... Fleet Service Agent, you will be tasked with ensuring that aircraft are thoroughly cleaned and ... Maintain and organize aircraft materials and supplies. * Conduct limited maintenance and cleaning ...

Winner Aviation

Customer Service Agent - PVU

Provo, UT

$17/hr

... aircraft cleaning, commissary, security, and other customer services pertaining to on-time performance. The Customer Service Agent must be people oriented and highly motivated with a positive and ...

Worldwide Flight Services

$17.75/hr

... Ramp Agent, you will be responsible for essential ramp service tasks, including loading and ... Marshall aircraft upon arrival and departure. * Load and unload baggage on and off aircraft.

next page

Showing results 1-20

All JobsAircraft Service Agent Jobs

Aircraft Service Agent information

See salary details

$11

$19

$25

How much do aircraft service agent jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for aircraft service agent in the United States is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Aircraft Service Agent vs Aircraft Maintenance Technician?

AspectAircraft Service AgentAircraft Maintenance Technician
CredentialsHigh school diploma or equivalent; sometimes certifications in safety or customer serviceTechnical certifications or licenses; often FAA certifications
Work EnvironmentAirports, aircraft tarmac, passenger terminalsMaintenance hangars, repair shops, airports
Employer & Industry UsageAirlines, ground handling companiesAirlines, maintenance providers
Primary ResponsibilitiesAssisting passengers, baggage handling, aircraft cleaningInspecting, repairing, and maintaining aircraft systems

While both roles operate within the aviation industry and at airports, Aircraft Service Agents focus on passenger services and aircraft ground handling, whereas Aircraft Maintenance Technicians perform technical repairs and inspections. The roles differ in required certifications, daily tasks, and work environments, but both are essential for safe and efficient airline operations.

What are the typical challenges an Aircraft Service Agent faces during daily operations?

Aircraft Service Agents often work in fast-paced environments where quick turnaround times are essential. One common challenge is efficiently coordinating with ground crews, maintenance teams, and flight crews to ensure timely and safe aircraft servicing. Dealing with changing weather conditions and adhering to strict safety regulations can also add complexity. Flexibility, attention to detail, and strong communication skills are crucial for overcoming these challenges and maintaining smooth operations.

What are Aircraft Service Agents?

Aircraft Service Agents are professionals responsible for various ground handling tasks that ensure aircraft are ready for departure and arrival. Their duties may include cleaning aircraft cabins, restocking supplies, handling baggage, and performing safety checks. They play a crucial role in maintaining the cleanliness, safety, and overall readiness of aircraft between flights. This role is essential for the smooth operation of airports and airlines, contributing to passenger comfort and safety.

What are the key skills and qualifications needed to thrive as an Aircraft Service Agent, and why are they important?

To thrive as an Aircraft Service Agent, you need a high school diploma or equivalent, physical stamina, attention to detail, and a thorough understanding of safety procedures. Familiarity with ground support equipment, baggage handling systems, and often a valid driver’s license or airport security clearance are typically required. Strong teamwork, communication, and time management skills help agents coordinate effectively and work efficiently under tight deadlines. These skills are crucial for ensuring aircraft are serviced safely and on schedule, directly impacting passenger safety and airline operations.
More about Aircraft Service Agent jobs
What cities are hiring for Aircraft Service Agent jobs? Cities with the most Aircraft Service Agent job openings:
What states have the most Aircraft Service Agent jobs? States with the most job openings for Aircraft Service Agent jobs include:
What job categories do people searching Aircraft Service Agent jobs look for? The top searched job categories for Aircraft Service Agent jobs are:
Aircraft Service Agent jobs near you

NAC Cargo Service Agent

NAC/NAMS

Anchorage, AK • On-site

$20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Company Information
Saltchuk Aviation is a family of diversified air cargo and aviation services companies. We operate Part 121, 135, and 145 certificates, creating vital connections by serving customers and communities across the U.S. with reliable and efficient aviation services.
Saltchuk Aviation employs over 900 employees in the air cargo, ground handling, aircraft maintenance, aviation logistics, and air freight on-demand charter sectors across five operating companies, transporting over 380 million pounds of freight annually.
Our Operating Companies & Brands:
  • Northern Air Cargo (NAC): The largest all-cargo airline in Alaska since 1956. Operating out of its primary base at the Ted Stevens Anchorage International Airport, NAC serves 13 communities throughout the state, providing safe, reliable cargo services and a place for employees to build long-term careers.
  • Northern Air Maintenance Services, LLC (NAMS): A Part 145 certified repair station providing year-round maintenance and ground services to a major oil exploration and production company. NAMS handles all below-wing services, including baggage handling, catering, aircraft servicing, and passenger loading.
  • Ryan Air, Inc.: A Part 135 air carrier operating a fleet of 23 aircraft (including Cessna 207s, Cessna 208s, Casa 212s, SAAB 340s, and Pilatus PC-12s). Ryan Air utilizes a hub-and-spoke model to deliver bypass mail, general freight, and passenger services to over 70 villages in rural Alaska.
  • Aloha Air Cargo (AAC): The largest air freight carrier in the state of Hawaii, moving approximately 350,000 pounds of diverse cargo-including perishables and priority packages-per day to all major Hawaiian destinations.
  • Aloha Tech Ops (ATO): Provides aircraft maintenance and repair services to several airlines flying to major destinations in Hawaii, executing over 2,000 pre-departure checks monthly.

Position Summary
The Cargo Service Agent is responsible for freight acceptance, cargo consolidation, and the loading and unloading of aircraft through physical work and the operation of material ground handling equipment. All duties are carried out in a thorough, systematic, and organized manner in strict adherence to Northern Air Cargo policies and procedures. Work assignments are divided between two key environments: the ramp and the warehouse.
Compensation & Benefits
  • Pay Rate: $20.25 / hour
  • Insurance: Comprehensive medical, dental, and vision insurance programs.
  • Company-Provided Benefits: Life insurance, short-term and long-term disability, and an Employee Assistance Program (EAP).
  • Retirement: Competitive 401(k) match program with a zero-day vesting period.
  • Bonuses: Annual performance bonus and regular salary review programs.
  • Paid Time Off: Competitive PTO, personal days, and recognized federal holidays.
  • Reimbursements: Wellness/fitness, transportation, and tuition reimbursement up to $5,250 annually.
  • Perks: Extensive employee discount programs with major national retailers.

Key Responsibilities
  • Load and unload inbound and outbound air cargo shipments to and from their proper destinations.
  • Greet and assist customers with unloading cargo from delivery vehicles using material handling equipment, including non-powered equipment, electric pallet jacks, and forklifts.
  • Complete and process required paperwork related to customer shipments in a courteous, accurate, and timely manner.
  • Verify customer freight against receiving documents, perform data entry, label shipments, weigh cargo, and conduct required security inspections.
  • Process specialized documentation for Dangerous Goods as required, ensuring all cargo is air-eligible and ready for on-time shipment.
  • Comply with all cargo acceptance policies and procedures outlined in the Cargo Service Agent Manuals, adhering strictly to regulatory requirements and guidelines.
  • Maintain the safety and security of the cargo facility at all times by complying with safety protocols and security policies.
  • Proactively communicate and document safety concerns, irregularities, operational challenges, and team successes to management.
  • Reference cargo manifests to effectively consolidate, stage, and assemble shipments.
  • Build up, break down, and tie down cargo into and out of Unit Load Devices (ULDs) by hand or via forklift.
  • Load and unload aircraft using powered and non-powered ground handling equipment, including forklifts, K-loaders, belt loaders, tugs, dollies, and carts.
  • Operate company vehicles to safely convey cargo to and from airport facilities.
  • Handle the prompt pickup and delivery of standard and priority mail to and from the Airport Mail Facility.
  • Perform other operational duties as assigned.

Position Requirements
  • Must be at least 18 years of age.
  • High School Diploma or equivalent credential.
  • Must possess a valid driver's license with a clean driving record.
  • Prior basic understanding of air cargo operations is highly preferred.
  • Ability to pass a pre-employment drug screening and a comprehensive 10-year background check.
  • Must be legally authorized to work in the United States.
  • Must successfully complete Security Identification Display Area (SIDA) training to obtain airport authority security identification.
  • Demonstrated ability to prioritize daily workloads and manage fast-paced duties.
  • Outstanding interpersonal and verbal/written communication skills.
  • Ability to easily adapt to frequent operational changes in the workplace.
  • Strong basic mathematical skills.
  • Proven ability to work safely and effectively both independently and within a collaborative team environment.
  • Flexibility to work weekends (Friday, Saturday, and Sunday), holidays, and variable days off as operationally required.
  • Acute ability to identify safety risks and operational hazards.
  • Commitment to completing all required initial basic and recurrent training programs.
  • Ability to read, comprehend, and apply federal, state, and local aviation regulations and policies.
  • Must comply with company uniform requirements, including high-visibility outerwear (provided) and required safety footwear.

Physical Demands & Work Environment
  • Work Environment: Duties are performed in the warehouse, inside aircraft, and outdoors on the active ramp. Employees may be exposed to adverse weather conditions (extreme cold/heat), wet surfaces, icy conditions, high noise levels, dirt, dust, and fumes. Work is regularly performed around stationary and moving aircraft and heavy industrial equipment. Proper use of Personal Protective Equipment (PPE) is mandatory.
  • Physical Effort: This position is classified as Heavy regarding physical demands. Employees must be able to lift up to 100 lbs occasionally and push/pull up to 100 lbs to load and offload cargo. Excellent hearing and vision are required for safe communication and task execution. Frequent standing, walking, sitting, reaching, climbing, balancing on ladders/stairs, stooping, kneeling, and crouching are required; minimal crawling may be necessary.

The intent of this job description is to provide a representative summary of the major responsibilities and expected results. It is not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the position. Incumbents may be required to perform other job-related tasks as assigned.
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against based on disability.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply