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Aircraft Service Agent Jobs (NOW HIRING)

Worldwide Flight Services

$19/hr

Job Summary The Airline Services Agent is responsible for supporting both ramp operations and ... Marshal aircraft to and from gates using hand signals and communication equipment * Operate ground ...

wearegat

Customer Service Agent

Savannah, GA

$14.50 - $19.25/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Agents are also required to operate jetways to place them in position prior to aircraft arrival and ...

wearegat

Customer Service Agent

Hapeville, GA

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Agents are also required to operate jetways to place them in position prior to aircraft arrival and ...

wearegat

Customer Service Agent

Sarasota, FL

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Agents are also required to operate jetways to place them in position prior to aircraft arrival and ...

wearegat

Customer Service Agent

Hapeville, GA

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Agents are also required to operate jetways to place them in position prior to aircraft arrival and ...

wearegat

Customer Service Agent

Sarasota, FL · On-site

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Agents are also required to operate jetways to place them in position prior to aircraft arrival and ...

wearegat

Customer Service Agent

Sarasota, FL

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Agents are also required to operate jetways to place them in position prior to aircraft arrival and ...

wearegat

Customer Service Agent

Mobile, AL · On-site

$15.50 - $20.50/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Agents are also required to operate jetways to place them in position prior to aircraft arrival and ...

wearegat

Customer Service Agent

Hapeville, GA · On-site

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Agents are also required to operate jetways to place them in position prior to aircraft arrival and ...

wearegat

Customer Service Agent

Savannah, GA · On-site

$14.50 - $19.25/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Agents are also required to operate jetways to place them in position prior to aircraft arrival and ...

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Aircraft Service Agent information

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$11

$19

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How much do aircraft service agent jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for aircraft service agent in the United States is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Aircraft Service Agent vs Aircraft Maintenance Technician?

AspectAircraft Service AgentAircraft Maintenance Technician
CredentialsHigh school diploma or equivalent; sometimes certifications in safety or customer serviceTechnical certifications or licenses; often FAA certifications
Work EnvironmentAirports, aircraft tarmac, passenger terminalsMaintenance hangars, repair shops, airports
Employer & Industry UsageAirlines, ground handling companiesAirlines, maintenance providers
Primary ResponsibilitiesAssisting passengers, baggage handling, aircraft cleaningInspecting, repairing, and maintaining aircraft systems

While both roles operate within the aviation industry and at airports, Aircraft Service Agents focus on passenger services and aircraft ground handling, whereas Aircraft Maintenance Technicians perform technical repairs and inspections. The roles differ in required certifications, daily tasks, and work environments, but both are essential for safe and efficient airline operations.

What does an aviation agent do?

An aviation service agent is responsible for assisting with aircraft ground operations, including passenger check-in, baggage handling, aircraft cleaning, and coordinating with flight crews. They ensure safety, efficiency, and compliance with airline and airport regulations, often working with tools like radios and safety equipment. Strong communication skills and attention to detail are essential for this role.

What is an aircraft service agent?

An aircraft service agent is responsible for preparing and servicing aircraft between flights, including tasks such as loading baggage, refueling, cleaning, and ensuring safety standards. They work in airport environments and often require knowledge of safety procedures and the use of ground support equipment.

What are the typical challenges an Aircraft Service Agent faces during daily operations?

Aircraft Service Agents often work in fast-paced environments where quick turnaround times are essential. One common challenge is efficiently coordinating with ground crews, maintenance teams, and flight crews to ensure timely and safe aircraft servicing. Dealing with changing weather conditions and adhering to strict safety regulations can also add complexity. Flexibility, attention to detail, and strong communication skills are crucial for overcoming these challenges and maintaining smooth operations.

What are Aircraft Service Agents?

Aircraft Service Agents are professionals responsible for various ground handling tasks that ensure aircraft are ready for departure and arrival. Their duties may include cleaning aircraft cabins, restocking supplies, handling baggage, and performing safety checks. They play a crucial role in maintaining the cleanliness, safety, and overall readiness of aircraft between flights. This role is essential for the smooth operation of airports and airlines, contributing to passenger comfort and safety.

What are the key skills and qualifications needed to thrive as an Aircraft Service Agent, and why are they important?

To thrive as an Aircraft Service Agent, you need a high school diploma or equivalent, physical stamina, attention to detail, and a thorough understanding of safety procedures. Familiarity with ground support equipment, baggage handling systems, and often a valid driver’s license or airport security clearance are typically required. Strong teamwork, communication, and time management skills help agents coordinate effectively and work efficiently under tight deadlines. These skills are crucial for ensuring aircraft are serviced safely and on schedule, directly impacting passenger safety and airline operations.

What is the highest paying aircraft job?

The highest paying aircraft jobs are often senior roles such as aircraft maintenance managers, airline captains, or aviation executives, which require extensive experience, certifications, and specialized skills. These positions typically offer higher salaries due to increased responsibility and expertise in the aviation industry.

What jobs pay $500,000 a year in the US?

Aircraft Service Agents typically do not earn $500,000 annually; such high salaries are usually associated with executive roles, specialized medical professionals, or successful entrepreneurs. Most aviation-related roles have lower compensation, but top executives in airlines or aerospace companies can reach or exceed this level with bonuses and stock options.
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What states have the most Aircraft Service Agent jobs? States with the most job openings for Aircraft Service Agent jobs include:
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Aircraft Service Agent jobs near you
Ramp/Passenger Service Agent

Ramp/Passenger Service Agent

Worldwide Flight Services

Sioux Falls, SD • On-site

$15.50/hr

Part-time

Medical

Posted 12 days ago

Worldwide Flight Services rating

5.3

Company rating: 5.3 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

43rd of 54 rated aviation services

Job description

About WFS
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
Job Summary
The part-time Airline Services Agent is responsible for supporting both ramp operations and passenger services at the airport. Duties include loading and unloading baggage and cargo, marshaling aircraft, and operating ground support equipment. Additionally, the agent assists passengers with check-in, boarding, ticketing, baggage handling, and addressing customer inquiries. The role requires strong attention to safety, compliance with airport regulations, and excellent customer service skills to ensure smooth and efficient airport operations.
Compensation: $15.50 Per Hour
Employment Status: Part-Time
Want to learn more clink the link Day in the Life of a Ramp Agent
Day in the life of a Passenger Service Agent
Responsibilities
  • Load and unload baggage and cargo from aircraft efficiently and safely
  • Marshal aircraft to and from gates using hand signals and communication equipment
  • Operate ground support equipment such as tugs, belt loaders, and forklifts
  • Conduct pre- and post-flight safety inspections of equipment and ramp areas
  • Coordinate with flight crews, ground control, and team members for smooth operations
  • Fill aircraft water tanks and ensure proper servicing levels
  • Handle baggage claims and transfers, ensuring accurate delivery to connecting flights
  • Maintain cleanliness and organization of the ramp area, adhering to safety protocols
  • Complete required flight paperwork, including weight and balance reports
  • Assist with emergency situations, such as equipment failures or medical incidents
  • Work in various weather conditions, including extreme heat, cold, and rain
  • Follow all airport safety and security regulations and report any safety hazards
  • Make reservations, issue tickets and itineraries, and compute fares for passengers.
  • Handle baggage check-in, collect excess baggage charges, and provide general travel information
  • Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures.
  • Manage arrangements for passengers holding reservations, standby travelers, and their luggage.
  • Determine flight close-out times and complete necessary flight documentation for accuracy.
  • Handle post-departure procedures, including invalidating tickets and finalizing reports.
  • Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items.
  • Process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel.

Minimum Requirements
  • High school diploma or GED equivalent
  • Must hold and maintain a valid driver's license
  • At least 1 year of experience in customer service or related field
  • Ability to work varied shifts, including weekends, holidays, and nights
  • Strong verbal and written communication skills
  • Ability to lift and handle baggage weighing up to 50 lbs
  • Basic computer proficiency, including the ability to input data and use relevant software
  • Familiarity with airport regulations and procedures
  • Ability to pass background checks and comply with airport security requirements
  • Ability to fluently speak, read, and write the English language

**This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.**
Preferred Skills
  • Previous experience in an airport, airline, or logistics environment
  • Knowledge of ticketing, reservations, and fare calculation systems
  • Experience handling lost and found procedures or baggage claims
  • Strong organizational skills and attention to detail
  • Ability to multitask in a fast-paced, high-pressure environment
  • Knowledge of international shipping and airfreight documentation
  • Proficiency in a second language for assisting international travelers
  • Strong conflict resolution and problem-solving abilities

Physical Requirements/Working Conditions
  • Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs
  • Frequent standing, walking, and moving throughout the airport terminal or warehouse
  • Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage
  • Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
  • Manual dexterity required for handling documents, operating computers, and using two-way radios
  • Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)
  • Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance
  • Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins
  • Ability to work in a noisy environment, such as near aircraft engines and ground support equipment

Perks & Benefits
  • Want your pay in advance? Access your pay when you need it through DailyPay app!
  • Flight benefits!! Paid training.
  • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care? Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

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