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Aircraft Service Agent Jobs in Ohio (NOW HIRING)

Ramp Agent

Cleveland, OH · On-site

$17/hr

... services at over 300 locations in 65 countries, across 6 continents. But at the heart of our ... Read and interpret aircraft weight and balance loading instructions, hazardous material ...

Ramp Agent

Cleveland, OH · On-site

$17/hr

... services at over 300 locations in 65 countries, across 6 continents. But at the heart of our ... Read and interpret aircraft weight and balance loading instructions, hazardous material ...

... customer service to airport customers and completing line technician duties. This position is ... Greet, park, tow, move and marshal aircraft arriving or departing ramp area. * Assist with wing ...

Airport Ramp Agent - DAY

Dayton, OH · On-site

$15 - $18.50/hr

General information Job Title Airport Ramp Agent - DAY Date Monday, August 3, 2026 Entity Unifi ... May be assigned cabin service duties like servicing the aircraft, cleaning lavatories and cabin ...

Airport Ramp Agent (Delta) - CLE

Cleveland, OH · On-site

$15 - $18.50/hr

General information Job Title Airport Ramp Agent (Delta) - CLE Date Wednesday, August 12, 2026 ... May be assigned cabin service duties like servicing the aircraft, cleaning lavatories and cabin ...

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Aircraft Service Agent information

What is an aircraft service agent?

Aircraft Service Agents are professionals responsible for various ground handling tasks that ensure aircraft are ready for departure and arrival. Their duties may include cleaning aircraft cabins, restocking supplies, handling baggage, and performing safety checks. They play a crucial role in maintaining the cleanliness, safety, and overall readiness of aircraft between flights. This role is essential for the smooth operation of airports and airlines, contributing to passenger comfort and safety.

What are the typical challenges an aircraft service agent faces during daily operations?

Aircraft Service Agents often work in fast-paced environments where quick turnaround times are essential. One common challenge is efficiently coordinating with ground crews, maintenance teams, and flight crews to ensure timely and safe aircraft servicing. Dealing with changing weather conditions and adhering to strict safety regulations can also add complexity. Flexibility, attention to detail, and strong communication skills are crucial for overcoming these challenges and maintaining smooth operations.

What are the key skills and qualifications needed to thrive as an aircraft service agent, and why are they important?

To thrive as an Aircraft Service Agent, you need a high school diploma or equivalent, physical stamina, attention to detail, and a thorough understanding of safety procedures. Familiarity with ground support equipment, baggage handling systems, and often a valid driver’s license or airport security clearance are typically required. Strong teamwork, communication, and time management skills help agents coordinate effectively and work efficiently under tight deadlines. These skills are crucial for ensuring aircraft are serviced safely and on schedule, directly impacting passenger safety and airline operations.

What is the difference between Aircraft Service Agent vs Aircraft Maintenance Technician?

AspectAircraft Service AgentAircraft Maintenance Technician
CredentialsHigh school diploma or equivalent; sometimes certifications in safety or customer serviceTechnical certifications or licenses; often FAA certifications
Work EnvironmentAirports, aircraft tarmac, passenger terminalsMaintenance hangars, repair shops, airports
Employer & Industry UsageAirlines, ground handling companiesAirlines, maintenance providers
Primary ResponsibilitiesAssisting passengers, baggage handling, aircraft cleaningInspecting, repairing, and maintaining aircraft systems

While both roles operate within the aviation industry and at airports, Aircraft Service Agents focus on passenger services and aircraft ground handling, whereas Aircraft Maintenance Technicians perform technical repairs and inspections. The roles differ in required certifications, daily tasks, and work environments, but both are essential for safe and efficient airline operations.

What are popular job titles related to Aircraft Service Agent jobs in Ohio?

For Aircraft Service Agent jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Aircraft Service Agent jobs?

Cities in Ohio with the most Aircraft Service Agent job openings:

$16/hr

Part-time

Re-posted 18 days ago


Trego-Dugan Aviation rating

6.2

Company rating: 6.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

42nd of 67 rated aviation services


Job description

Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.

Number of weekly hours may increase or decrease due to seasonal flight changes.

General Purpose of Job:

The Ramp Service Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircrafts, operation of ground service equipment (GSE), meet arriving flights and service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other assigned duties.

Essential Duties and Responsibilities:

Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities.

Move luggage and comail of various weight and dimensions to and from aircraft and airport luggage receiving area.

Load and unload baggage, luggage, and comail.

Operate ground equipment, including tugs and belt loaders.

Marshal aircraft to and from gates.

Provide proper handling of baggage requiring special care.

Service aircraft lavatories.

Perform aircraft interior cleaning.

Responsible for aircraft security searches and commissary security searches.

Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained.

Follow safety regulations which include the proper use of ground equipment and wearing proper safety items.

Able to communicate using a two-way radio.

Physical Demands:

Must be able to work in a high-pressure environment. Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.

Work Environment:

Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.

MUST be able to work a flexible schedule including nights, weekends and holidays.



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