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Passenger Service Jobs in Florida (NOW HIRING)

Passenger Service Work Location: Miami, FL Job Type: C2C/Fulltime/W2 Job Details: The Staff Accountant will report directly to the Miami International Airport Office Manager and have dotted line ...

Passenger Service Lead

Miami, FL

$14.25 - $18.25/hr

Co-ordinate, monitor and support the Passenger Services team. * Assist Passenger Service Agents in their assigned areas to ensure Agents are performing their duties in a professional, safe and ...

Passenger Service Agent

Miami, FL

$14.25 - $18.25/hr

As a member of the Menzies Aviation Passenger Service Team you will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation ...

Passenger Service Lead

Miami, FL · On-site

$14.25 - $18.25/hr

Co-ordinate, monitor and support the Passenger Services team. * Assist Passenger Service Agents in their assigned areas to ensure Agents are performing their duties in a professional, safe and ...

Passenger Service Agent

Miami, FL · On-site

$14.25 - $18.25/hr

As a member of the Menzies Aviation Passenger Service Team you will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation ...

Frontier Passenger Service Agent

Orlando, FL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As a member of the Menzies Aviation Passenger Service Team you will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation ...

MIA - Passenger Service Agent

Miami, FL · On-site

$14.25 - $18.25/hr

General The Part-time MIA Passenger Service Agent plays a key role in supporting daily flight operations at Miami International Airport. This position is based at MIA and requires the candidate to be ...

Promptly handle all Passenger service complaints with a focus on positive resolution. * Responsible for staff scheduling, leadership development and employee accountability. * Complete all check-in ...

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Passenger Service information

See Florida salary details

$6

$11

$15

How much do passenger service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for passenger service in Florida is $11.93, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $13.65 per hour, depending on experience, location, and employer.

What qualifications do you need to be a passenger service agent?

To become a passenger service agent, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and the ability to work flexible hours. Some employers may require prior experience in customer service or airport operations, and knowledge of airline reservation systems can be beneficial.

How much is the salary of a passenger service agent?

The average salary of a passenger service agent typically ranges from $25,000 to $40,000 per year, depending on experience, location, and airline or airport employer. Entry-level positions may start lower, while experienced agents or those working in high-demand airports can earn higher wages. Certifications in customer service or language skills can also influence pay.

What is a passenger service?

Passenger Service jobs involve assisting travelers at airports, train stations, or other transportation hubs. These roles typically include tasks such as checking in passengers, answering questions, handling luggage, ensuring safety procedures are followed, and providing customer support. Passenger service agents play a crucial role in creating a positive travel experience by offering information and resolving issues that may arise during a passenger’s journey. The position requires strong communication skills, patience, and the ability to handle stressful situations calmly.

What is the difference between Passenger Service vs Ticketing Agent?

AspectPassenger ServiceTicketing Agent
CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills, sometimes certification
Work EnvironmentAirports, train stations, bus terminalsAirports, travel agencies, ticket counters
Employer & IndustryAirlines, rail companies, bus servicesAirlines, travel agencies, transportation providers
Job FocusAssisting passengers, boarding, baggage handlingSelling tickets, reservations, customer inquiries

Passenger Service and Ticketing Agent roles both serve travelers but focus on different aspects of the journey. Passenger Service involves assisting passengers throughout their travel experience, while Ticketing Agents primarily handle ticket sales and reservations. Both roles require customer service skills and are common in transportation industries like airlines and railways.

What are some common challenges faced by passenger service agents and how can they be managed?

Passenger Service Agents often encounter challenges such as handling irate customers, managing last-minute schedule changes, and efficiently coordinating with various airport departments under time pressure. Effective communication, strong problem-solving skills, and the ability to stay calm under stress are essential for success. Many companies offer ongoing training and support to help agents develop these skills and maintain a positive passenger experience, even during peak travel times.

What are the key skills and qualifications needed to thrive as a passenger service agent, and why are they important?

To thrive as a Passenger Service Agent, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with airline reservation systems, check-in software, and baggage handling procedures is typically required. Excellent communication, problem-solving abilities, and a calm demeanor under pressure help you stand out in this role. These skills ensure smooth passenger experiences, efficient airport operations, and the ability to effectively handle unexpected situations.

What are the most commonly searched types of Passenger Service jobs in Florida?

The most popular types of Passenger Service jobs in Florida are:

What are popular job titles related to Passenger Service jobs in Florida?

For Passenger Service jobs in Florida, the most frequently searched job titles are:

Infographic showing various Passenger Service job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $24,818 per year, or $11.9 per hour.

Passenger Service

Jobs on Cash

Miami, FL • On-site

Other

Re-posted 28 days ago


Job description

Job Title: Passenger Service
Work Location: Miami, FL
Job Type: C2C/Fulltime/W2
Job Details:
The Staff Accountant will report directly to the Miami International Airport Office Manager and have dotted line reporting to Corporate Controller and be a key member of the accounting department. This position will perform day-to-day billing, accounts payable, accounts receivable, month-end close and file various taxes for the Miami office.
Key responsibilities:
Billing for MIA aviation branch
Accounts Payable for MIA aviation branch
Accounts Receivable for MIA aviation branch
Manage daily cash activity
Account reconciliations including sales to the P&L and sales tax liability
Prepare sales tax returns
Bank reconciliations
Assist in the financial reporting process and external audit including the accumulation of support and responding to audit inquiries
Equal Opportunity Employer
The Company is an equal opportunity employer, where employment is based upon personal capabilities and qualifications, in compliance with all applicable federal, state, and local fair employment practices laws. The Company strictly prohibits and does not tolerate discrimination against employees, applicants, interns, or any other covered persons because of age, race, creed, color, religion, sex, including pregnancy, gender, actual or perceived gender identity or expression, transgender status, actual or perceived sexual orientation, national origin, alienage or citizenship status, marital status, familial status, caregiver status, military status, including past, current, or prospective service in the uniformed services, genetic information, status as a victim of domestic violence status, actual or perceived physical or mental disability or any other protected characteristic as established by applicable law.