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Passenger Service Assistant Jobs in Florida (NOW HIRING)

Menzies Aviation

Passenger Service Lead

Miami, FL · On-site

$14.25 - $18.25/hr

Co-ordinate, monitor and support the Passenger Services team. * Assist Passenger Service Agents in their assigned areas to ensure Agents are performing their duties in a professional, safe and ...

Menzies Aviation

Passenger Service Lead

Miami, FL · On-site

$14.25 - $18.25/hr

Co-ordinate, monitor and support the Passenger Services team. * Assist Passenger Service Agents in their assigned areas to ensure Agents are performing their duties in a professional, safe and ...

Jobs on Cash

Passenger Service

Miami, FL · On-site

Passenger Service Work Location: Miami, FL Job Type: C2C/Fulltime/W2 Job Details: The Staff ... reconciliations Assist in the financial reporting process and external audit including the ...

Menzies Aviation

Passenger Service Agent

Miami, FL

$14.25 - $18.25/hr

Key Responsibilities * Assist passengers with check-ins, verification, gate information, baggage ... Host self-service kiosks * Ensure that all work areas are organized * Keep a positive attitude ...

Menzies Aviation

Passenger Service Agent

Miami, FL · On-site

$14.25 - $18.25/hr

Key Responsibilities * Assist passengers with check-ins, verification, gate information, baggage ... Host self-service kiosks * Ensure that all work areas are organized * Keep a positive attitude ...

Eastern Airlines LLC

MIA - Passenger Service Agent

Miami, FL · On-site

$14.25 - $18.25/hr

The Passenger Service Agent will assist with all aspects of passenger services, ensuring a smooth and efficient travel experience. Duties and Responsibilities * Greet passengers and verify their ...

Menzies Aviation

Frontier Passenger Service Agent

Orlando, FL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Key Responsibilities * Assist passengers with check-ins, verification, gate information, baggage ... Host self-service kiosks * Ensure that all work areas are organized * Keep a positive attitude ...

Inlandgroup

Passenger Service Supervisor

Tampa, FL · On-site

$22/hr

  • Medical

  • Dental

  • Life

  • Retirement

Passenger Services Supervisor (Bilingual English/Spanish) $22.00 per hour TYPE ... service; Assist the General Manager and/or Operations Manager with station audits, provide ...

Menzies Aviation

Passenger Service Supervisor

Miami, FL · On-site

Promptly handle all Passenger service complaints with a focus on positive resolution. * Responsible ... * Assist customers with special needs and unaccompanied minors. * When operating jet ways, CSSs ...

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All JobsPassenger Service JobsPassenger Service Assistant JobsPassenger Service Assistant Jobs in Florida

Passenger Service Assistant information

See Florida salary details

$5

$12

$18

How much do passenger service assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for passenger service assistant in Florida is $12.66, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $14.38 per hour, depending on experience, location, and employer.

What is a passenger service assistant?

A passenger service assistant is a worker who helps passengers with boarding, ticketing, and providing information on transportation services such as trains, buses, or airports. They often assist with customer inquiries, ensure safety protocols are followed, and may operate communication tools or ticketing systems. Good communication skills and knowledge of safety procedures are important for this role.

What is the difference between Passenger Service Assistant vs Ticketing Agent?

AspectPassenger Service AssistantTicketing Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills, sometimes certification
Work EnvironmentAirports, train stations, bus terminalsAirports, train stations, travel agencies
Employer & IndustryTransportation companies, airportsAirlines, travel agencies
Common Search & ComparisonPassenger Service Assistant vs Ticketing Agent

The Passenger Service Assistant and Ticketing Agent roles share similarities in customer service and work environments within transportation hubs. However, Passenger Service Assistants focus more on assisting passengers with boarding, seating, and comfort, while Ticketing Agents primarily handle ticket sales, reservations, and check-ins. Both roles require strong communication skills and are essential in ensuring smooth travel experiences.

What cities in Florida are hiring for Passenger Service Assistant jobs?

Cities in Florida with the most Passenger Service Assistant job openings:

Passenger Service Assistant jobs near you
Infographic showing various Passenger Service Assistant job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $26,323 per year, or $12.7 per hour.

Passenger Service Lead

Menzies Aviation

Miami, FL • On-site

$14.25 - $18.25/hr

Full-time

Posted 26 days ago

Menzies Aviation rating

6.0

Company rating: 6.0 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

43rd of 66 rated aviation services

Job description

Essential Duties and Responsibilities:

  • Co-ordinate, monitor and support the Passenger Services team.
  • Assist Passenger Service Agents in their assigned areas to ensure Agents are performing their duties in a professional, safe and efficient manner, according to Company/Carrier’s standards.
  • Ensure a smooth operation through co-ordination between department and agencies to achieve a safe on-time operation
  • Monitor, evaluate and recommend training needs as required to ensure the quality and competence of employees is maintained.  Maintain training records for Agents.
  • Attend to the day to day administration, i.e. ordering supplies, improving staff procedures and communications, and investigating problems/delays.
  • Liaison with Carriers’ representatives to ensure their requirements and standards are being met
  • Assist in maintaining staff morale and have clear and open communication with staff
  • Cover any manpower shortages and/or assist whenever necessary
  • Other duties as assigned

 

Required Skills:

  • Must be 18 years of age and have a High school diploma, GED or equivalent work experience
  • One year college certificate or technical school, six months related experience or equivalent combination of education and experience
  • Ability to supervise up to 10-15 passenger service agents
  • Must be able to pass all pre-employment testing to include drug testing and a physical
  • Ability to safely lift up to 70 lbs.
  • Must maintain a valid state driver’s license
  • Must be able and flexible to work variables shifts including weekends and holidays.

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