Airport Operations Analyst
Charlotte, NC · On-site
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Proactively evaluates airport and station constraints gate availability, taxi-in/out times, and ...
Charlotte, NC · On-site
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Proactively evaluates airport and station constraints gate availability, taxi-in/out times, and ...
Charlotte, NC · On-site
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Proactively evaluates airport and station constraints gate availability, taxi-in/out times, and ...
Charlotte, NC · On-site
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Proactively evaluates airport and station constraints gate availability, taxi-in/out times, and ...
Charlotte, NC · On-site
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Proactively evaluates airport and station constraints gate availability, taxi-in/out times, and ...
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Proactively evaluates airport and station constraints gate availability, taxi-in/out times, and ...
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Proactively evaluates airport and station constraints gate availability, taxi-in/out times, and ...
Arlington, VA · On-site
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Complies with all administrative programs including airport/route qualification, flight time ...
Arlington, VA · On-site
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Complies with all administrative programs including airport/route qualification, flight time ...
Vandalia, OH · On-site
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Complies with all administrative programs including airport/route qualification, flight time ...
Vandalia, OH · On-site
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Complies with all administrative programs including airport/route qualification, flight time ...
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Complies with all administrative programs including airport/route qualification, flight time ...
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Complies with all administrative programs including airport/route qualification, flight time ...
Charlotte, NC · On-site
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Complies with all administrative programs including airport/route qualification, flight time ...
Charlotte, NC · On-site
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Complies with all administrative programs including airport/route qualification, flight time ...
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Complies with all administrative programs including airport/route qualification, flight time ...
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Complies with all administrative programs including airport/route qualification, flight time ...
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Complies with all administrative programs including airport/route qualification, flight time ...
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Complies with all administrative programs including airport/route qualification, flight time ...
Charlotte, NC · On-site
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Complies with all administrative programs including airport/route qualification, flight time ...
Charlotte, NC · On-site
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Complies with all administrative programs including airport/route qualification, flight time ...
Phoenix, AZ · On-site
$14 - $17.75/hr
General information Job Title Prospect PSA AA Wheelchair Service - PHX Date Wednesday, August 5, 2026 Entity Prospect International Airport Services State Arizona City Phoenix Base Pay Rate: $ 15.15 ...
Phoenix, AZ · On-site
$14 - $17.75/hr
General information Job Title Prospect PSA AA Wheelchair Service - PHX Date Wednesday, August 5, 2026 Entity Prospect International Airport Services State Arizona City Phoenix Base Pay Rate: $ 15.15 ...
Phoenix, AZ · On-site
$14 - $17.75/hr
General information Job Title Prospect PSA AA Wheelchair Service - PHX Date Wednesday, August 5, 2026 Entity Prospect International Airport Services State Arizona City Phoenix Base Pay Rate: $ 15.15 ...
Phoenix, AZ · On-site
$14 - $17.75/hr
General information Job Title Prospect PSA AA Wheelchair Service - PHX Date Wednesday, August 5, 2026 Entity Prospect International Airport Services State Arizona City Phoenix Base Pay Rate: $ 15.15 ...
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Must be able to obtain airport SIDA badging. * Must be able to speak, read and write in English.
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Must be able to obtain airport SIDA badging. * Must be able to speak, read and write in English.
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Must be able to obtain airport SIDA badging. * Must be able to speak, read and write in English.
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Must be able to obtain airport SIDA badging. * Must be able to speak, read and write in English.
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Must be able to obtain airport SIDA badging. * Must be able to speak, read and write in English.
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Must be able to obtain airport SIDA badging. * Must be able to speak, read and write in English.
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Must be able to obtain airport SIDA badging. * Must be able to speak, read and write in English.
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Must be able to obtain airport SIDA badging. * Must be able to speak, read and write in English.
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Must be able to obtain airport SIDA badging. * Must be able to speak, read and write in English.
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Must be able to obtain airport SIDA badging. * Must be able to speak, read and write in English.
Charlotte, NC · On-site
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our foundation for operation. Through our six Winning Behaviors - safe and caring, customer-centric and ...
Charlotte, NC · On-site
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our foundation for operation. Through our six Winning Behaviors - safe and caring, customer-centric and ...
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Must be able to obtain airport SIDA badging. * Must be able to speak, read and write in English.
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Must be able to obtain airport SIDA badging. * Must be able to speak, read and write in English.
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Attend airport safety/compliance meetings at the applicable maintenance base. * Maintain positive ...
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our ... Attend airport safety/compliance meetings at the applicable maintenance base. * Maintain positive ...
$11.78 - $13.33
11% of jobs
$14.30 is the 25th percentile. Wages below this are outliers.
$13.33 - $14.88
23% of jobs
The median wage is $16.30 / hr.
$14.88 - $16.43
18% of jobs
$16.43 - $17.99
18% of jobs
$18.46 is the 75th percentile. Wages above this are outliers.
$17.99 - $19.54
18% of jobs
$19.54 - $21.09
0% of jobs
$21.09 - $22.64
0% of jobs
$22.64 - $24.19
5% of jobs
$24.19 - $25.74
3% of jobs
$25.74 - $27.29
0% of jobs
$27.29 - $28.85
4% of jobs
$11
$17
$28
To thrive as a PSA (Passenger Service Agent) at an airport, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with airline reservation systems like SABRE or Amadeus, and knowledge of check-in and boarding procedures, are typically required. Excellent communication, problem-solving abilities, and teamwork help agents deliver a seamless passenger experience. These skills ensure efficient passenger processing and support the safe, smooth operation of airport services.
As a PSA at an airport, your day may involve assisting travelers with check-in, handling boarding procedures, addressing customer inquiries, and resolving issues like lost luggage or flight changes. You can expect to work shifts, including early mornings, nights, weekends, and holidays, as airports operate around the clock. PSAs often work as part of a team, closely collaborating with airline staff, security, and ground crew to ensure efficient passenger flow and safety. The role is fast-paced and dynamic, offering new challenges and interactions each day.
A PSA Airport job typically refers to a position with PSA Airlines, a regional airline that operates flights on behalf of American Airlines. These jobs can include roles such as customer service agents, ramp agents, flight attendants, and maintenance technicians. Employees help ensure smooth airport operations, assist passengers, and maintain aircraft safety standards. Requirements and responsibilities vary by position, but many roles involve direct interaction with travelers and coordination with airline operations.

6.9
Based on 25 frontline employees who took The Breakroom Quiz
16th of 26 rated airlines
Let your career take off with PSA Airlines
About PSAPSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 5,500 team members.
At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our foundation for operation. Through our six Winning Behaviors - safe and caring, customer-centric and quality-focused, dependable and ethical, fact-based, focused and flexible, on-time, and cost-conscious - our team members are showing up every day for our customers and each other. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.
ResponsibilitiesPosition SummaryServes as the analytical bridge between schedule planning and station-level execution, identifying and removing airport-related roadblocks including gate constraints, ramp capacity, taxi delays, and construction impacts to ensure reliable carrier performance on the day of operation. Proactively evaluates airport and station constraints gate availability, taxi-in/out times, and facility construction phasing and assesses their impact on schedule executability, translating operational data into actionable recommendations that improve on-time performance, completion factor, and station-level reliability.
Works cross functionally with IOC, Station Leadership, Maintenance, Crew Planning, and Corporate Real Estate (CRE) to diagnose airport-side performance barriers and support real-time operational decision-making, while driving continuous improvement through block-miss analysis, performance monitoring, and structured after-action reviews.
Job ResponsibilitiesSupervisory Responsibility: This is not a supervisory position.
Delegation: In absence, responsibilities delegated to Director of Operations Performance.
Authorities: None
Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employment Type: FULL_TIMEGet the full story on Breakroom
Sourced by ZipRecruiter
Aviation
1,001 - 5,000 Employees
Vandalia, OH, US
1983