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Jfk Passenger Service Agent Jobs (NOW HIRING)

Unifi

Airport Passenger Service Agent - JAL - JFK

New York, NY · On-site

$16.50 - $20.75/hr

General information Job Title Airport Passenger Service Agent - JAL - JFK Date Thursday, August 13, 2026 Entity Unifi Aviation, LLC State New York City Jamaica Base Pay Rate: $ 21.25 Full/Part Time ...

Menzies Aviation

Passenger Service Agent

Miami, FL

$14.25 - $18.25/hr

Watch Our Passenger Service Agent Video Here: Key Responsibilities * Assist passengers with check-ins, verification, gate information, baggage claims, and any other passenger issues in the airport

Worldwide Flight Services

$17/hr

Job Summary As an Passenger Service Agent, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations. This includes assisting ...

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How much do jfk passenger service agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for jfk passenger service agent in the United States is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a JFK Passenger Service Agent?

JFK Passenger Service Agents are airport staff responsible for assisting travelers at John F. Kennedy International Airport. Their duties include helping passengers with check-in, boarding, and baggage, as well as providing information about flights and airport services. They ensure a smooth and efficient travel experience by addressing passenger inquiries and resolving issues. These agents often serve as the main point of contact between the airline and its customers within the terminal.

What are the key skills and qualifications needed to thrive as a JFK Passenger Service Agent?

To thrive as a JFK Passenger Service Agent, you need excellent customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with airline reservation systems, check-in kiosks, and security protocols is typically required. Strong communication, problem-solving abilities, and the ability to remain calm under pressure set top agents apart. These skills are crucial for ensuring a smooth travel experience, maintaining safety standards, and providing efficient service in a busy airport environment.

What are some common challenges faced by JFK Passenger Service Agents during peak travel times?

JFK Passenger Service Agents often encounter high passenger volumes and tight schedules during peak travel periods, such as holidays or summer months. Managing long lines, assisting stressed or non-English-speaking travelers, and coordinating with multiple airline and airport teams can be demanding. Agents must remain calm under pressure, prioritize tasks efficiently, and maintain excellent customer service despite the fast-paced environment. Strong communication and problem-solving skills are essential to navigate these challenges and ensure a smooth passenger experience.
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Jfk Passenger Service Agent jobs near you
Infographic showing various Jfk Passenger Service Agent job openings in the United States as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,210 per year, or $16 per hour.

JFK Passenger Service Agent - All Nippon Airways

Unifi

New York, NY • On-site

$16.50 - $20.75/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

General information
Job Title
JFK Passenger Service Agent - All Nippon Airways
Date
Tuesday, July 21, 2026
Entity
Unifi Aviation, LLC
State
New York
City
Jamaica
Base Pay Rate:
$ 22.25
Full/Part Time
Part Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, Overnight shift, P.M. shift
Part Time Days
Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday, Friday, Saturday, SundayOvernight shift, P.M. shift
Requirements and Description
N.B.: INTERVIEWS BY APPOINTMENT, NO WALK-INS ALLOWED.
AS PER MANAGER'S REQUEST, AN UPLOADED RESUME IS REQUIRED WITH YOUR APPLICATION
JFK PASSENGER SERVICE AGENT
Passenger Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!
Responsibilities
  • Assists passengers with their baggage pick-up.
  • Assists passengers to resolve issues with their delayed, lost, or damaged items.
  • Utilizes computer software to track and catalog luggage.
  • Handles customer interaction with class in an efficient, effective, and professional manner.
  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
  • Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications
  • 1-year related experience preferred.
  • Bilingual Fluency required - English along with Japanese, Indonesian, Chinese, Filipino, Tagalog, Mandarin, Indonesian OR Spanish.
  • Must be a local (in-state) resident.
  • High School diploma or GED.
  • Valid State ID
  • Successfully pass pre-employment drug screen and background check.
  • Must be at least 18 years of age.
  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
  • Must complete ramp and SIDA training to obtain airport authority identification security.
  • Must be able to carry heavy items up and down jetway stairs.
  • Must be able to be alert to moving vehicles or aircraft and use radio equipment.
  • Flexible schedule allowing work during nights, weekends, and holidays.

Benefits
Explore amazing destinations anywhere Delta Air Lines flies through worldwide pass travel privileges.
Comprehensive Medical / Dental / Vision / Telehealth
401(k) Retirement Plan
Have early access to your pay and enjoy competitive interest rates when you purchase white goods through our preferred vendor platforms.
Paid Time Off
"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

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