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Airline Passenger Assistant Jobs (NOW HIRING)

ABM Industries, Inc.

AIRLINE PASSENGER ASSIST

Reno, NV · On-site

$13/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request ...

ABM

AIRLINE PASSENGER ASSIST

Sugar Land, TX

$13/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request ...

ABM

AIRLINE PASSENGER ASSIST

Sugar Land, TX

$13.50 - $17/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request ...

ABM Industries, Inc.

AIRLINE PASSENGER ASSIST

Dallas, TX · On-site

$14.75 - $18.75/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request ...

ABM Industries

Airline Passenger Assistant

Lexington, KY · On-site

$12/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request ...

ABM

Airline Passenger Assist

Houston, TX

$9/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request ...

ABM

Airline Passenger Assistant

Lexington, KY · On-site

$12.50 - $16.25/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request ...

ABM

Airline Passenger Assistant

Sugar Land, TX · On-site

$12.75 - $16.75/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request ...

ABM

Airline Passenger Assistant

Sugar Land, TX

$11/hr

Multiple shifts available Pay: $11.00 per hour Tips Address: 2277 Eisenhower Airport Pkwy, Wichita, KS 67209 We are looking for a reliable and experienced Airline Passenger Assistant, also known as ...

ABM

Airline Passenger Assistant

Sugar Land, TX · On-site

$12.75 - $16.75/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request ...

ABM

AIRLINE PASSENGER ASSISTANT

Cleveland, OH · On-site

$13/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request ...

ABM

Airline Passenger Assistant

Sugar Land, TX

$11/hr

Multiple shifts available Pay: $11.00 per hour Tips Address: 2277 Eisenhower Airport Pkwy, Wichita, KS 67209 We are looking for a reliable and experienced Airline Passenger Assistant, also known as ...

ABM

AIRLINE PASSENGER ASSISTANT

Sugar Land, TX · On-site

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request ...

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Airline Passenger Assistant information

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$10

$67

$125

How much do airline passenger assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for airline passenger assistant in the United States is $67.68, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $92.31 per hour, depending on experience, location, and employer.

What is an airline passenger assistant?

Airline Passenger Assistants are staff members who help travelers with various needs throughout their journey at the airport. Their responsibilities include assisting with check-in, helping passengers with reduced mobility, providing information about flight schedules, guiding customers through security and boarding processes, and sometimes helping with luggage. They play a crucial role in ensuring that passengers have a smooth and comfortable experience, especially those who require extra support or have special requirements. Airline Passenger Assistants are employed by airlines or airport service companies and work in terminals, gates, and arrival areas.

What is the difference between Airline Passenger Assistant vs Flight Attendant?

AspectAirline Passenger AssistantFlight Attendant
CredentialsCustomer service experience, sometimes certifications in safety or first aidSafety training, first aid, and emergency procedures certification
Work EnvironmentAirports, ground operations, assisting passengers before boardingOnboard aircraft, ensuring passenger safety and comfort during flights
Employer & Industry UsageAirlines, airports, ground handling companiesAirlines, primarily onboard aircraft
Search & Comparison IntentPassengers seeking ground assistance or customer service rolesIndividuals comparing onboard roles in airlines

While both roles involve customer service in the airline industry, Airline Passenger Assistants primarily work on the ground assisting passengers before boarding, whereas Flight Attendants work onboard aircraft ensuring safety and comfort during flights. The roles share similar certifications and industry usage but differ mainly in work environment and responsibilities.

What are the key skills and qualifications needed to thrive as an airline passenger assistant, and why are they important?

To thrive as an Airline Passenger Assistant, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, wheelchair assistance devices, and basic airport security protocols is often required. Outstanding communication, patience, and problem-solving abilities help you support passengers with diverse needs and ensure a positive travel experience. These skills are crucial for delivering efficient assistance, maintaining safety, and upholding airline service standards.

What are some common challenges faced by airline passenger assistants during their shifts?

Airline Passenger Assistants often encounter challenges such as managing tight schedules while ensuring passengers with reduced mobility or special needs receive timely and attentive service. They frequently work in fast-paced environments, coordinating with airline staff and security to navigate busy terminals. Additionally, adapting to last-minute changes like flight delays or gate changes requires flexibility and strong problem-solving skills. Effective communication and patience are essential for handling diverse passenger needs and high-stress situations.
More about Airline Passenger Assistant jobs

What cities are hiring for Airline Passenger Assistant jobs?

Cities with the most Airline Passenger Assistant job openings:

What states have the most Airline Passenger Assistant jobs?

States with the most job openings for Airline Passenger Assistant jobs include:

What job categories do people searching Airline Passenger Assistant jobs look for?

The top searched job categories for Airline Passenger Assistant jobs are:

Airline Passenger Assistant jobs near you
Infographic showing various Airline Passenger Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $140,766 per year, or $67.7 per hour.

AIRLINE PASSENGER ASSIST

ABM Industries, Inc.

Reno, NV • On-site

$13/hr

Full-time

Re-posted 6 days ago

ABM Industries rating

6.3

Company rating: 6.3 out of 10

Based on 409 frontline employees who took The Breakroom Quiz

172nd of 252 rated facilities management

Job description


We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request wheelchair assistance.
Pay Rate: $13/hour Weekly + Tips
Passenger services positions are very customer service-oriented and "tipping" is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25-$100 per week.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1
Responsibilities
• Follow safety precautions at all times while transporting passengers
• Positive interpersonal interaction with passengers
• Comply with all client and/or site security requirements and processes
• Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds
• Assist passengers with baggage retrieval and transport, if necessary
• Coordinate assignments with dispatchers and gate Agents, if necessary
• Complete thorough Incident Reports
Qualifications
Required:
• Must be 18 years of age or older
• No high school diploma, GED or college degree required
• No experience required and on the job training provided
Preferred:
• One (1) year of customer service experience preferred
About Us
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com

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