This role partners closely with Epic training partners. operations, and leadership to ensure systems are optimized and aligned with business goals. Key Responsibilities: * Technical Competence ...
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At A Glance The Operations Manager serves as the operational backbone of a global training ... Partner with IT to manage systems, reporting platforms, and tools used by trainers and leadership
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Responsibilities • Partner with assigned Operations leaders to understand business priorities and translate them into actionable people plans including staffing, capability, team health, and ...
Quick apply
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Human Resources Business Partner
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Responsibilities • Partner with assigned Operations leaders to understand business priorities and translate them into actionable people plans including staffing, capability, team health, and ...
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Portland, OR · Hybrid
$82K - $90K/yr
Responsibilities • Partner with assigned Operations leaders to understand business priorities and translate them into actionable people plans including staffing, capability, team health, and ...
Human Resources Business Partner
Portland, OR · Hybrid
$82K - $90K/yr
Responsibilities • Partner with assigned Operations leaders to understand business priorities and translate them into actionable people plans including staffing, capability, team health, and ...
Quick apply
Human Resources Business Partner
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$82K - $90K/yr
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$95K - $105K/yr
Acts as a liaison with the team, including partner's operational team, Levy team and other areas as needed, to ensure efficient operational performance * Accountable for accurate reporting for the ...
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Acts as a liaison with the team, including partner's operational team, Levy team and other areas as needed, to ensure efficient operational performance * Accountable for accurate reporting for the ...
Partner Operations information
See Oregon salary details
$11.69 - $13.59
0% of jobs
$13.59 - $15.48
12% of jobs
$16.75 is the 25th percentile. Wages below this are outliers.
$15.48 - $17.38
20% of jobs
$17.38 - $19.27
16% of jobs
The median wage is $19.53 / hr.
$19.27 - $21.16
19% of jobs
$22.90 is the 75th percentile. Wages above this are outliers.
$21.16 - $23.06
9% of jobs
$23.06 - $24.95
11% of jobs
$24.95 - $26.85
6% of jobs
$26.85 - $28.74
3% of jobs
$28.74 - $30.64
2% of jobs
$30.64 - $32.53
2% of jobs
$11
$20
$32
How much do partner operations jobs pay per hour?
How does a Partner Operations professional typically collaborate with internal teams and external partners to drive mutual success?
What are partner operations?
What is the difference between Partner Operations vs Partner Account Manager?
| Aspect | Partner Operations | Partner Account Manager |
|---|---|---|
| Primary Focus | Process optimization, partner onboarding, and operational support | Managing partner relationships, sales, and account growth |
| Skills & Certifications | Project management, data analysis, CRM tools | Sales, negotiation, relationship management |
| Work Environment | Cross-functional teams, internal operations | Customer-facing, client relationship management |
| Industry Usage | Technology, SaaS, and B2B services | Technology, SaaS, and B2B services |
While both roles support partner success, Partner Operations focuses on streamlining processes and internal support, whereas Partner Account Managers prioritize maintaining and growing partner relationships and sales.
Is operations a high paying job?
What jobs in the US pay 300,000 a year?
What are the key skills and qualifications needed to thrive as a Partner Operations professional, and why are they important?
What jobs pay $10,000 a month without a degree?
- Executive Business Partner
- Remote Hr Business Partner
- Remote Human Resources Business Partner
- Senior Human Resources Business Partner
- Director Human Resources Business Partner
- Hr Business Partner
- Senior Hr Business Partner
- Associate Hr Business Partner
- Human Resource Business Partner
- Director Hr Business Partner

$60K - $85K/yr
Full-time
Medical, Retirement
Posted 3 days ago
Insurance Office Of America rating
8.6
Based on 5 frontline employees who took The Breakroom Quiz
74th of 261 rated insurance
Job description
Description
Job Description:
Title: Operations Technical Specialist – Training & Development
Work Mode: Fully Remote | Location/Supporting: Longwood, FL office | Experience: Licensing and experience with Applied Products are strong preferred. Consideration will be given to candidate with prior EPIC and Commercia/Personal lines insurance experience who are seeking to further develop their expertise within Epic.
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: The Operations Technical Specialist supports and enhances insurance operations through agency management system expertise, operational assurance, and process improvement. This role partners closely with Epic training partners. operations, and leadership to ensure systems are optimized and aligned with business goals.
Key Responsibilities:
- Technical Competence: Maintain technical competence in IOA’s systems.
- Independent Judgment: Exercise discretion and independent judgment for beneficial outcomes.
- Strategic Implementation: Implement strategic and tactical plans to achieve team goals.
- Collaboration: Collaborate with branch and regional operations and sales personnel.
- Travel: Travel to meet with branch operations teams as needed.
- Technical Training: Provide technical support for the Applied Epic agency management systems. Also administer EPIC, CSR24, Indio, and related tools including adding new users, user terminations, resolving user issues.
- Quality Assurance: Oversee quality audit processes for Epic training effectiveness.
- Software Administration: Administer and train users on assigned software.
- Documentation: Maintain and publish manuals and newsletters.
- Software Evaluation: Support teams by evaluating and implementing software products.
- Process Improvement: Develop and improve compliance with core processes and best practices.
- Communication: Maintain frequent, transparent communication with supervisors about performance and activities.
- Service Excellence: Provide excellent proactive service and respond quickly to inquiries.
- Policy Compliance: Stay updated on company policies and procedures.
- Continuous Improvement: Seek and adopt best practices to improve individual and team performance.
- Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
- 5+ years of industry experience, with wide-ranging industry knowledge.
- All required active licensing.
- Exceptional customer service, communication, multitasking, and organizational skills.
- Strong analytical, problem-solving, and decision-making skills.
- Ability to perform large work volumes with high degrees of accuracy and attention to detail.
- Proficiency in MS Office (Outlook, Word, Excel).
- High School Diploma (or equivalent)
- Consideration will be given to candidates with prior EPIC and Commercial or Personal lines insurance experience who are seeking to further develop their expertise within EPIC
What We Offer:
- Competitive salaries and bonus potential
- Company-paid health insurance
- Paid holidays, vacations, and sick time
- 401K with employer match
- Professional growth and career progression opportunities
- Respectful culture and work/family life balance
- Community service commitment
- Supportive teammates and a rewarding work environment
What to Expect (Application Process):
- 30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $60,000 to $85,000 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Insurance Office of America
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Longwood, FL, US
Year founded
1988