The Housing Implementation Growth Lead plays a pivotal role in leading sales execution and ensuring ... Client and Partner Relationship Management * Develop strategic solutions for growing relationships ...
The Housing Implementation Growth Lead plays a pivotal role in leading sales execution and ensuring ... Client and Partner Relationship Management * Develop strategic solutions for growing relationships ...
VIS partners closely with clients to design, architect, and deliver implementations that are ... Apply strong program and change management discipline to complex implementations involving multiple ...
VIS partners closely with clients to design, architect, and deliver implementations that are ... Apply strong program and change management discipline to complex implementations involving multiple ...
Implementation Consultant III
Norfolk, VA · On-site
With us, you'll combine your analytic and project management skills with your ability to simplify ... Partner with client to understand their business related needs * Incorporate new processes, tools ...
Implementation Consultant III
Norfolk, VA · On-site
With us, you'll combine your analytic and project management skills with your ability to simplify ... Partner with client to understand their business related needs * Incorporate new processes, tools ...
CLA is looking to add a Post Implementation Director - Sage . Description Are you a Sage Intacct ... You'll partner closely with the Client Success team to identify opportunities, scope projects, and ...
CLA is looking to add a Post Implementation Director - Sage . Description Are you a Sage Intacct ... You'll partner closely with the Client Success team to identify opportunities, scope projects, and ...
... are looking for aHousing Implementation GrowthLeadto join our Energy, Environment, and ... Client and Partner Relationship Management * Develop strategic solutions for growing relationships ...
... are looking for aHousing Implementation GrowthLeadto join our Energy, Environment, and ... Client and Partner Relationship Management * Develop strategic solutions for growing relationships ...
CLA is looking to add a Post Implementation Director - Sage . Description Are you a Sage Intacct ... You'll partner closely with the Client Success team to identify opportunities, scope projects, and ...
CLA is looking to add a Post Implementation Director - Sage . Description Are you a Sage Intacct ... You'll partner closely with the Client Success team to identify opportunities, scope projects, and ...
Join us to empower clients to become strategic business partners, manage risk, and unlock new ... Work you'll do You will lead client implementations and onboarding to our Accelsior Suite of ...
Join us to empower clients to become strategic business partners, manage risk, and unlock new ... Work you'll do You will lead client implementations and onboarding to our Accelsior Suite of ...
Finance Operate - Regulatory Reporting & Fund Accounting Implementation Manager
Richmond, VA · On-site
Join us to empower clients to become strategic business partners, manage risk, and unlock new ... Work you'll do You will lead client implementations and onboarding to our Accelsior Suite of ...
Finance Operate - Regulatory Reporting & Fund Accounting Implementation Manager
Richmond, VA · On-site
Join us to empower clients to become strategic business partners, manage risk, and unlock new ... Work you'll do You will lead client implementations and onboarding to our Accelsior Suite of ...
Project Manager 2- OpenGov Implementation Position Summary The Project Manager for the OpenGov ... partners. PMP is NOT a requirement for this role. Key Responsibilities Project Planning ...
Project Manager 2- OpenGov Implementation Position Summary The Project Manager for the OpenGov ... partners. PMP is NOT a requirement for this role. Key Responsibilities Project Planning ...
Implementation Engineer
Arlington, VA · On-site
$110K - $150K/yr
... partnering with a fast-growing, mission-driven technology company supporting the U.S. national ... Supply chain risk management * Federal modernization initiatives * Experience implementing or ...
Quick apply
Implementation Engineer
Arlington, VA · On-site
$110K - $150K/yr
... partnering with a fast-growing, mission-driven technology company supporting the U.S. national ... Supply chain risk management * Federal modernization initiatives * Experience implementing or ...
Implementation Engineer
Herndon, VA · On-site
... MDM, and ticketing -- partnering directly with district IT departments • Diagnostic ... K-12 MDM (Jamf, Filewave, Mosyle, Intune); or ticketing and asset management • 1+ year working in ...
Implementation Engineer
Herndon, VA · On-site
... MDM, and ticketing -- partnering directly with district IT departments • Diagnostic ... K-12 MDM (Jamf, Filewave, Mosyle, Intune); or ticketing and asset management • 1+ year working in ...
Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions ... Description The Partner Manager - Strategic Alliances serves as the primary coordination ...
Quick apply
Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions ... Description The Partner Manager - Strategic Alliances serves as the primary coordination ...
Partner Manager
Reston, VA · On-site
Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions ... Description The Partner Manager - Strategic Alliances serves as the primary coordination ...
Partner Manager
Reston, VA · On-site
Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions ... Description The Partner Manager - Strategic Alliances serves as the primary coordination ...
Partner Manager
Reston, VA · On-site
Description Synergy Business Innovation & Solutions is a premier implementer of cutting-edge ... Description The Partner Manager - Strategic Alliances serves as the primary coordination ...
Partner Manager
Reston, VA · On-site
Description Synergy Business Innovation & Solutions is a premier implementer of cutting-edge ... Description The Partner Manager - Strategic Alliances serves as the primary coordination ...
Implementation Engineer
Herndon, VA · On-site
$90K - $110K/yr
From the kickoff call through validated go-live and clean handoff to Account Management. You'll ... Hands-on technical work across SSO, SIS/ERP, MDM, and ticketing -- partnering directly with ...
Implementation Engineer
Herndon, VA · On-site
$90K - $110K/yr
From the kickoff call through validated go-live and clean handoff to Account Management. You'll ... Hands-on technical work across SSO, SIS/ERP, MDM, and ticketing -- partnering directly with ...
Implementation Specialist
Richmond, VA · On-site
$50K - $61K/yr
Rock solid industry leader for HCM and payroll and original partner in the iSolved Network * An Inc ... Strong analytical, problem solving, and time management skills * Excellent communication skills ...
Implementation Specialist
Richmond, VA · On-site
$50K - $61K/yr
Rock solid industry leader for HCM and payroll and original partner in the iSolved Network * An Inc ... Strong analytical, problem solving, and time management skills * Excellent communication skills ...
... Management, Development, Consulting, Support, Customer Success, OCI, and partner organizations. * Identify solution, product, integration, security, data, or implementation risks before customer ...
... Management, Development, Consulting, Support, Customer Success, OCI, and partner organizations. * Identify solution, product, integration, security, data, or implementation risks before customer ...
Implementation Specialist
Richmond, VA · On-site
$50K - $61K/yr
Rock solid industry leader for HCM and payroll and original partner in the iSolved NetworkAn Inc ... Two to three years payroll experienceStrong analytical, problem solving, and time management ...
Quick apply
Implementation Specialist
Richmond, VA · On-site
$50K - $61K/yr
Rock solid industry leader for HCM and payroll and original partner in the iSolved NetworkAn Inc ... Two to three years payroll experienceStrong analytical, problem solving, and time management ...
WMS Implementation Consultant
Reston, VA · On-site
Collaborate with client stakeholders, Softeon teams, and thirdparty partners throughout the ... Ability to work collaboratively in a fastpaced environment and manage multiple priorities * Ability ...
WMS Implementation Consultant
Reston, VA · On-site
Collaborate with client stakeholders, Softeon teams, and thirdparty partners throughout the ... Ability to work collaboratively in a fastpaced environment and manage multiple priorities * Ability ...
MANAGING PARTNER
Suffolk, VA · On-site
... and implement all policies, procedures, standards, specifications, guidelines, and training ... Experience as a Manager in a fast-paced work environmentThe motivation to continually strive to ...
Quick apply
MANAGING PARTNER
Suffolk, VA · On-site
... and implement all policies, procedures, standards, specifications, guidelines, and training ... Experience as a Manager in a fast-paced work environmentThe motivation to continually strive to ...
Partner Implementation Manager information
What is a partner implementation manager?
What is the difference between Partner Implementation Manager vs Customer Success Manager?
| Aspect | Partner Implementation Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing partner integrations and onboarding | Ensuring customer satisfaction and retention |
| Work Environment | Collaborates with partners and internal teams during onboarding | Works directly with end customers post-sale |
| Required Skills | Technical knowledge, project management, communication | Relationship management, communication, problem-solving |
The Partner Implementation Manager primarily focuses on onboarding and integrating partners into the company's ecosystem, ensuring smooth collaboration. In contrast, the Customer Success Manager concentrates on maintaining ongoing customer relationships and satisfaction. While both roles require strong communication skills, the Implementation Manager is more technical and project-oriented, whereas the Customer Success Manager emphasizes relationship building and retention.
What are common challenges faced by partner implementation managers during the onboarding of new partners?
What skills and qualifications are needed to thrive as a partner implementation manager?
Full-time
Re-posted 10 days ago
Job description
Travel: Up to 50% travel required to client sites, conferences, and ICF offices
About the Role
We are looking for a Housing Implementation Growth Lead to join our Energy, Environment, and Infrastructure (EEI) group and help expand our presence with state agencies and localities across high-priority states. The selected person will drive coordinated, client-centered growth across ICF's state and local disaster recovery, resilience and hazard mitigation markets.
This role requires an energetic, strategic, and disciplined sales leader who can sell a comprehensive set of housing rehabilitation and new construction services, including case management, outreach, damage assessments, construction management, and federal and state compliance capabilities that resonate with disaster-prone community leaders. This role also requires a person who can lead teams, own complex pursuits, and build trusted relationships with public sector clients across the country.
The Housing Implementation Growth Lead plays a pivotal role in leading sales execution and ensuring a robust, high-quality pipeline of opportunities from early identification through contract close. This also includes mapping current activities and identifying growth opportunities in target states while coordinating efforts between delivery teams and local sellers. As the Housing Implementation Growth Lead, you will work closely with project managers, subject matter experts, proposal teams, marketing, and delivery staff to pursue opportunities to lead CDBG-DR funded housing recovery programs and state and other federally funded housing resilience programs.
Our multidisciplinary teams serve clients across disaster recovery, hazard mitigation, climate resilience, infrastructure, transportation, and environmental planning. We support U.S. federal agencies; state, local, tribal, and territorial (SLTT) governments; and non-governmental partners to design and implement programs to help communities recover after disasters and build resilience prior to disasters. This is a high-impact role with autonomy, visibility, and the opportunity to shape how ICF partners with state agencies on some of the most pressing issues of our time.
Key Responsibilities
Pipeline Development and Management
- Identify and oversee a pipeline of opportunities across geographies, service offerings, and teams, ensuring focus on strategic fit, quality, and conversion.
- Drive early-stage, proactive opportunity identification and shaping, in partnership with market intelligence and research resources.
- Provide strategic guidance on opportunity qualification, prioritization, and capture strategy.
- Ensure disciplined pipeline governance, including forecasting, reviews, and compliance with sales processes.
- Monitor pipeline performance against sales targets and adjust strategy to improve pursuit quality and win rates.
Client and Partner Relationship Management
- Develop strategic solutions for growing relationships with key state and local government buyers and decision-makers, positioning ICF as a trusted advisor for existing and emerging needs.
- Build and sustain strong internal partnerships across capture, proposal, marketing, delivery and other enterprise teams to align client strategy and solutioning.
- Engage with external partners, competitors, and stakeholders to support coordinated pursuits and long-term account growth strategies.
Strategy Development
- Support, develop, and contribute to client engagement, capture, and pursuit strategy, including value proposition development, content generation, and bid strategy.
- Collaborate on regulatory, policy, and market intelligence initiatives to anticipate opportunities and inform pursuit prioritization.
- Support sales enablement initiatives, including developing, informing, and reviewing content related to sales campaigns; sales training, methodology enablement, and best-practice sharing; and effective use of AI and emerging technologies across BD, capture, and proposal development
Team Development
- Reinforce consistent application of ICF's preferred sales, capture, and pursuit methodologies, including disciplined qualification, documentation and knowledge management, pipeline governance, and pursuit execution.
- Drive accountability for sales goals, pipeline quality, conversion, and pursuit outcomes.
- Foster a collaborative, results-oriented culture that supports cross-functional engagement across capture, proposal, marketing, delivery and other enterprise teams.
- Support overall BD team effectiveness and organizational health, including onboarding, enablement, and continuous improvement.
Core Competencies
- Strong client relationship and account leadership skills within the housing recovery sector with experience in HUD Community Development Block Grant Disaster Recovery (CDBG-DR) program, FEMA recovery and mitigation housing, and other state-funded intermediate & long-term recovery and resilient housing initiatives.
- Strong understanding of disaster recovery market including HUD, FEMA, and other federal funding sources made available after disasters.
- Understanding of the housing recovery program lifecycle from Action Plan development through program design and start up through monitoring and closeout.
- Understanding of housing recovery and resilience implementation challenges faced by states and local governments.
- Strong understanding of how and where technology solutions have been deployed in the delivery of housing rehabilitation and construction programs.
- Strategic thinker with the ability to translate market, policy, and client intelligence into actionable pursuit and growth strategies.
- Demonstrated ability to collaborate effectively across functions and operating groups in a matrixed organization.
- Demonstrated ability to structure ambiguity, triage competing deadlines, and keep several high value initiatives moving in parallel without sacrificing quality.
- Ability to move fluidly between strategy and details-spotting risks/omissions in pipeline data, proposals, and client communications while keeping focus on the growth objective.
- Ability to translate goals into clear documented plans, present on milestone accomplishments and risks, and assign, guide, and motivate task owners; monitors progress rigorously and course corrects to meet commitments.
- Proactively starts the hard things, closes loops quickly, and upholds governance rules and processes
- Reprioritizes in real time as markets, clients, and internal demands shift and makes sound tradeoffs and communicates them transparently.
- Synthesizes inputs across policy, regulatory, and technical domains to keep teams aligned on the next best action.
Required Qualifications and Experience:
- Bachelor's degree
- 8+ years of experience in the housing and disaster recovery/resilience space
- 5+ years of business development or capture experience in the public sector, preferably state and local markets.
- Demonstrated track record of leading teams and budgets overseeing resilience and/or hazard mitigation projects
- Demonstrated track record of leading pursuits and winning new business with a structured and disciplined process and mature pursuit methodologies
- Track record of errorfree deliverables and on-time milestone delivery
- Evidence of prioritization under pressure including the ability to rebalance resources and scope to protect outcomes without degrading client experience
What we would like you to have (preferred skills):
- Track record of leading and winning pursuits of $10M+ in total contract value.
- Demonstrated understanding of government funding and procurement cycles at the state and local level.
- Experience working with or for a state agency, city government, or county government.
- Familiarity with CRM and pipeline tools (e.g., Dynamics, Salesforce).
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$108,476.00 - $184,409.00
Nationwide Remote Office (US99)
About ICF International
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
1,001 - 5,000 Employees
Headquarters location
Reston, VA, US
Year founded
1969