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Part Time Tier 1 Helpdesk Jobs (NOW HIRING)

PSI Pax

Help Desk Agent (On-call)(2887)

Patuxent River, MD · On-site

$19.25 - $24.50/hr

We help our customers nationwide coordinate services across their enterprises, enhance efficiency ... Provide Tier 1 technical assistance to computer program users. * Answer questions or resolve ...

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How much do part time tier 1 helpdesk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for part time tier 1 helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a part time tier 1 helpdesk?

Part Time Tier 1 Helpdesk jobs involve providing basic technical support and troubleshooting services to customers or employees, usually over the phone, email, or chat. Tier 1 helpdesk staff are the first point of contact for IT issues such as password resets, software installation, and connectivity problems. Working part-time means these roles offer flexible hours, making them ideal for students or those seeking supplementary income. Tier 1 helpdesk roles often require good communication skills and basic computer knowledge, with opportunities to advance to higher support levels over time.

What are the key skills and qualifications needed to thrive as a part time tier 1 helpdesk, and why are they important?

To thrive as a Part Time Tier 1 Helpdesk, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by a high school diploma or equivalent experience. Familiarity with ticketing systems like Zendesk or ServiceNow, as well as remote desktop tools, is typically required. Strong communication, patience, and problem-solving abilities help you stand out in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and maintaining smooth IT operations.

What types of technical issues does a part time tier 1 helpdesk professional typically handle, and how do they collaborate with higher-level support teams?

As a Part Time Tier 1 Helpdesk professional, you’ll generally address straightforward technical issues such as password resets, basic software troubleshooting, printer problems, and initial connectivity concerns. You’ll serve as the first point of contact for users, gathering essential information and resolving issues within your scope. For more complex challenges, you'll escalate tickets to Tier 2 or Tier 3 teams, following established protocols and ensuring all relevant details are documented for a smooth handoff. This collaboration helps maintain efficient workflows and ensures users receive timely support.
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Part Time Tier 1 Helpdesk jobs near you

School Safety Officer(SSO) - Part-time School Year Schedule

City of Fishers

Fishers, IN

$40.57/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement

Posted 15 days ago

Job description

Title: School Safety Officer (Reserve Officer) Part-time School Year
Status: Part-time - School Year Schedule
Salary: $40.57 Hourly

Description

The Fishers Police Department seeks certified Indiana Law Enforcement Academy Tier 1 graduates (or the equivalent) to join our growing School Resource Unit as a School Safety Officer in the City of Fishers. The selected person will be assigned to a specific school. This is a part time/seasonal position, and the selected individual will work the same schedule as the Hamilton Southeastern School District Calendar with the exception they will report to work the week before school starts for annual training. This is a non-exempt, hourly paid position that will be off work and unpaid for fall, Thanksgiving, winter, and spring school breaks, scheduled school days off, and summer break. Three personal days and up to six paid sick days will be allowed each school year (50% of each if hired for 2nd semester which is January - May).
Examples of Duties

  • Monitoring school activities on campus, including coordinating with school administration for police presence during school hours and after-hours school activities, events, and extra requests.
  • Performing ongoing security checks of the campus and making recommendations to the school administrator. Monitoring traffic at the beginning and end of each school day and monitoring the school parking lot during the school day.
  • Assisting school administration with disruptions, truancy issues, student issues, and any criminal activities occurring on campus. Taking immediate law enforcement action when necessary.

Minimum Qualifications

  • High School Diploma or G.E.D.;
  • 2+ years of full-time law enforcement experience, Indiana Law Enforcement Academy Tier 1 graduate (or equivalent);
  • NASRO Basic School Resource Officer course (must be obtained within one year of employment);
  • Driver's License required and ability to be insured to drive a city vehicle required.

Supplemental Information

  • Must have reliable transportation.
  • Uniforms and equipment provided.
  • Eligible for City of Fishers Medical, Dental, and Vision Insurance Plan, 457(b) plan with city match up to $3,000/year. Long term disability, life insurance, EAP program, and supplemental health insurance is available.
  • Will be eligible to optionally work part-time security details available through Hamilton Southeastern Schools only.
  • This role is NOT eligible for civilian PERF or 1977 Police Officers and Firefighters Pension Fund.