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3Rd Shift Tier 1 Helpdesk Jobs (NOW HIRING)

Syntrio Solutions LLC

Tier 1 Helpdesk Technician

Vernon, TX · On-site

$15.75 - $21.25/hr

In search of a career-minded Tier 1 Helpdesk Technician who is looking for an opportunity to work for an outstanding company with great pay and benefits. Tier 1 Helpdesk Technician will be ...

SecuriGence

Tier 1 Helpdesk Analyst

Arlington, VA

$23.50 - $32.25/hr

Overview Tier 1 Helpdesk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional ...

SecuriGence

Tier 1 Helpdesk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

Overview Tier 1 Helpdesk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional ...

Bowhead

Tier 1 Helpdesk Technician

Oklahoma City, OK

$17.25 - $23.25/hr

Overview Tier 1 Helpdesk Technician (EITAAS-2026-25699): Bowhead Logistics Management LLC, a UIC ... Day Shift: 8:00am - 4:30pm Swing Shift: 11:30am - 8:00pm Night Shift: 8:45pm - 5:15am These shifts ...

Bowhead

Tier 1 Helpdesk Technician

Oklahoma City, OK · On-site

$17.25 - $23.25/hr

Overview Tier 1 Helpdesk Technician (EITAAS-2026-25364): Bowhead Logistics Management LLC, a UIC ... Day Shift: 8:00am - 4:30pm Swing Shift: 11:30am - 8:00pm Night Shift: 8:45pm - 5:15am These shifts ...

TEKsystems

Tier 1 Helpdesk Support

Coppell, TX · Hybrid

$16.25 - $18/hr

We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...

TGI MAIN COMPANY

Helpdesk Tier 1

Boca Raton, FL

$50K - $60K/yr

Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Tier 1 Helpdesk ...

IntelliDyne, LLC

Helpdesk Technician - Tier 1

Falls Church, VA · On-site

$21.25 - $28.75/hr

Responsibilities : • Answer calls coming into the Tier 1 Help Desk by the third ring. • Create a customer incident in Remedy, the call tracking software for every call answered. • Ability to ...

IntelliDyne, LLC

Helpdesk Technician - Tier 1

Falls Church, VA · On-site

$21.25 - $28.75/hr

Responsibilities : • Answer calls coming into the Tier 1 Help Desk by the third ring. • Create a customer incident in Remedy, the call tracking software for every call answered. • Ability to ...

iPower Technologies

Helpdesk Tier 1

Palm Beach Gardens, FL · On-site

$19 - $25.50/hr

They are seeking a Tier 1 Helpdesk Technician focused on delivering onsite and remote client support. Responsibilities : • Proficiency in Ticketing Systems and Monitoring Software is advantageous ...

TGI MAIN COMPANY

Helpdesk Tier 1

Cherry Hill, NJ · On-site

$50K - $60K/yr

Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Level 1 Helpdesk Support ...

TGI MAIN COMPANY

Helpdesk Tier 1

Boca Raton, FL

$50K - $60K/yr

Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Level 1 Helpdesk Support ...

IntelliDyne

Helpdesk Technician - Tier 1

Falls Church, VA · On-site

$21.25 - $28.75/hr

Answer calls coming into the Tier 1 Help Desk by the third ring. * Create a customer incident in Remedy, the call tracking software for every call answered. * Ability to provide Mobile Support ...

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3Rd Shift Tier 1 Helpdesk information

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How much do 3rd shift tier 1 helpdesk jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for 3rd shift tier 1 helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 3rd Shift Tier 1 Helpdesk technician, and why are they important?

To thrive as a 3rd Shift Tier 1 Helpdesk technician, you need a solid understanding of basic IT troubleshooting, customer service principles, and often a high school diploma or equivalent. Familiarity with ticketing systems (like ServiceNow or Zendesk), remote desktop tools, and common operating systems is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage issues during off-peak hours. These abilities ensure prompt and effective technical support, maintain system uptime, and provide a positive user experience when resources may be limited.

What is a 3rd Shift Tier 1 Helpdesk?

A 3rd Shift Tier 1 Helpdesk is an entry-level IT support role that operates during overnight hours, typically covering late-night to early-morning shifts. Employees in this position are the first point of contact for users experiencing technical issues, such as problems with hardware, software, or network connectivity. Their main responsibilities include troubleshooting basic problems, creating support tickets, and escalating complex issues to higher-level support teams. This shift is essential for organizations that require 24/7 technical support to keep operations running smoothly outside of regular business hours.

What are some unique challenges of working as a 3rd Shift Tier 1 Helpdesk technician, and how can I prepare for them?

Working the 3rd shift as a Tier 1 Helpdesk technician often means handling IT support requests during overnight hours, when direct supervision and resource availability may be limited. You may encounter issues that require independent problem-solving and strong communication skills to remotely assist users across various time zones. To succeed, it's important to be self-motivated, comfortable with night schedules, and proactive in documenting incidents for seamless handoff to daytime teams. Regularly updating your technical skills and participating in team briefings can also help you stay effective in a less traditional work environment.
What cities are hiring for 3Rd Shift Tier 1 Helpdesk jobs? Cities with the most 3Rd Shift Tier 1 Helpdesk job openings:
What are the most commonly searched types of Tier 1 Helpdesk jobs? The most popular types of Tier 1 Helpdesk jobs are:
What states have the most 3Rd Shift Tier 1 Helpdesk jobs? States with the most job openings for 3Rd Shift Tier 1 Helpdesk jobs include:
3Rd Shift Tier 1 Helpdesk jobs near you

Tier 1 Helpdesk Technician

Syntrio Solutions LLC

Vernon, TX • On-site

$15.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Salary:

In search of a career-minded Tier 1 Helpdesk Technician who is looking for an opportunity to work for an outstanding company with great pay and benefits.

Tier 1 Helpdesk Technician will be responsible for:

  • Provide first level support for end users requiring technical assistance.
  • Responding to incoming support calls and email support requests, and providing timely remote repair of end user issues
  • Basic knowledge of Windows-based operating systems and Office Products are required.
  • Must have good communication skills and work well in a team environment.

Before you apply for this position, do you possess the following skills?

  • Verbal and written communication skillsto interact clearly with customers and other employees
  • Organization skillsto keep accurate records and find important information quickly
  • Time management skillsto prioritize and complete a variety of tasks throughout the day
  • Patience and listening skillsto respond appropriately and interact positively with customers
  • Interpersonal skillsto create a pleasant experience for all customers, such as being personable and attentive
  • Proficient in using digital calendars and typical office equipment like printers, scanners and phone systems to complete their job duties

Company Benefits
Competitive pay, paid time off, medical, dental and vision insurance, life insurance and 401K program.

Requirements

  • This is a full-time position. Monday Friday, 8 AM 5 PM or as required.
  • High school diploma or equivalent
  • Some college, pertinent experience, and/or certifications are preferred
  • A valid drivers license
  • Must pass background check and pre-employment drug screening


Job Type: Full-time