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Part Time Tier 1 Helpdesk Jobs (NOW HIRING)

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident ... This is a Part-Time Position Responsibilities Essential Job Functions: * Monitor telephony and ...

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident ... This is a Part-Time Position Responsibilities Essential Job Functions: * Monitor telephony and ...

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident ... This is a Part-Time Position Responsibilities Essential Job Functions: * Monitor telephony and ...

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident ... This is a Part-Time Position Responsibilities Essential Job Functions: * Monitor telephony and ...

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Part Time Tier 1 Helpdesk information

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How much do part time tier 1 helpdesk jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for part time tier 1 helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are Part Time Tier 1 Helpdesk jobs?

Part Time Tier 1 Helpdesk jobs involve providing basic technical support and troubleshooting services to customers or employees, usually over the phone, email, or chat. Tier 1 helpdesk staff are the first point of contact for IT issues such as password resets, software installation, and connectivity problems. Working part-time means these roles offer flexible hours, making them ideal for students or those seeking supplementary income. Tier 1 helpdesk roles often require good communication skills and basic computer knowledge, with opportunities to advance to higher support levels over time.

What are the key skills and qualifications needed to thrive as a Part Time Tier 1 Helpdesk, and why are they important?

To thrive as a Part Time Tier 1 Helpdesk, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by a high school diploma or equivalent experience. Familiarity with ticketing systems like Zendesk or ServiceNow, as well as remote desktop tools, is typically required. Strong communication, patience, and problem-solving abilities help you stand out in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and maintaining smooth IT operations.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace help desk roles like Part Time Tier 1 Helpdesk staff. Human support remains essential for complex issues, customer interaction, and decision-making. Help desk professionals often work alongside AI tools to improve efficiency and service quality.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level consulting, specialized medical procedures, executive roles, or certain freelance professions such as software development or legal consulting. These positions often require advanced skills, certifications, or significant experience, and may involve project-based or contract work with high hourly or daily rates.

What types of technical issues does a Part Time Tier 1 Helpdesk professional typically handle, and how do they collaborate with higher-level support teams?

As a Part Time Tier 1 Helpdesk professional, you’ll generally address straightforward technical issues such as password resets, basic software troubleshooting, printer problems, and initial connectivity concerns. You’ll serve as the first point of contact for users, gathering essential information and resolving issues within your scope. For more complex challenges, you'll escalate tickets to Tier 2 or Tier 3 teams, following established protocols and ensuring all relevant details are documented for a smooth handoff. This collaboration helps maintain efficient workflows and ensures users receive timely support.

What is a Tier 1 help desk?

A Tier 1 help desk is the first point of contact for users seeking technical support. It handles basic issues such as password resets, software installations, and troubleshooting common hardware problems, often using ticketing systems and remote support tools. Help desk technicians in this role require good communication skills and basic technical knowledge to resolve simple issues quickly.

What job makes $10,000 a month without a degree?

A Part Time Tier 1 Helpdesk role typically does not pay $10,000 a month; such high earnings usually require specialized skills, certifications, or experience in fields like sales, real estate, or entrepreneurship. Most helpdesk positions offer hourly wages or salaries significantly below that level, especially without a degree or advanced certifications.
What cities are hiring for Part Time Tier 1 Helpdesk jobs? Cities with the most Part Time Tier 1 Helpdesk job openings:
What are the most commonly searched types of Tier 1 Helpdesk jobs? The most popular types of Tier 1 Helpdesk jobs are:
What states have the most Part Time Tier 1 Helpdesk jobs? States with the most job openings for Part Time Tier 1 Helpdesk jobs include:
Part Time Tier 1 Helpdesk jobs near you
Help Desk Representative Tier 1- Temporary Part-time

Help Desk Representative Tier 1- Temporary Part-time

Camden County College

Camden, NJ • On-site

$18/hr

Full-time, Part-time, Temporary

Medical, Retirement

Posted 17 days ago

Job description

Position Information
Position Information (Default Section)
Title
Help Desk Representative Tier 1- Temporary Part-time
Overview
Camden County College (CCC) is a leading two-year community College with campuses in Blackwood, Cherry Hill and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution.
As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development.
Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work.
Choose CCC for competitive salaries and comprehensive benefits, including health, retirement and tuition assistance.
Location
Blackwood Campus
Department
Office of Information Technology
Days and Hours
Varies Monday-Saturday/ up to 25 hours per week
Requisition Number
Position Goals
Job Description
  • Respond to requests for technical assistance in person, via phone, electronically
  • Diagnose and resolve technical hardware and software issues
  • Rresearch questions using available information resources
  • Advise user on appropriate action
  • Follow standard help desk procedures
  • Log all help desk interactions
  • Administer help desk software
  • Redirect problems to appropriate resource
  • Identify and escalate situations requiring urgent attention
  • Track and route problems and requests and document resolutions
  • Prepare activity reports
  • Stay current with system information, changes and updates

Minimum Qualifications
  • Associates degree or equivalent work experience
  • Proven customer support experience
  • Oral and written communication skills
  • Excellent interpersonal skills with a focus on customer service.
  • Working knowledge of fundamental operations of relevant software, hardware and other equipment
  • Knowledge of relevant call tracking applications
  • Ability to work collaboratively in a team environment.

Benefits
Special Instructions for Applicants
Published Salary Range
$18.00 per hour
Job Open Date
12/09/2024
Job Close Date
Open Until Filled
Yes
Job Category
Temporary
Application Types Accepted
Main App - Applicant

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