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Part Time Tier 1 Helpdesk Jobs (NOW HIRING)

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Tier 1 Help Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

Overview Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional ...

LUMA

Satellite Office Clerical

Driggs, ID · On-site

$16.81 - $18.49/hr

Monday - Thursday, 32 hours/week Position Type: Part Time - Tier 1 Benefits Eligible What You'll Do ... Join our team and help protect public health in Eastern Idaho! Apply today.

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident ... This is a Part-Time Position Responsibilities Essential Job Functions: * Monitor telephony and ...

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident ... This is a Part-Time Position Responsibilities Essential Job Functions: * Monitor telephony and ...

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI

$30.35/hr

The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident ... This is a Part-Time Position Responsibilities Essential Job Functions: * Monitor telephony and ...

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident ... This is a Part-Time Position Responsibilities Essential Job Functions: * Monitor telephony and ...

Jün Cyber

L1 Helpdesk Analyst

Saint Petersburg, FL

$19.50 - $26.50/hr

Helpdesk Lead Employment Type: Part-Time (20 hrs per week) Position Summary The L1 Senior Helpdesk ... This role handles escalated Tier 1 issues, owns ticket hygiene, enforces security baselines, and ...

Jün Cyber

L1 Helpdesk Analyst

Saint Petersburg, FL · On-site

$19.50 - $26.50/hr

Helpdesk Lead Employment Type: Part-Time (20 hrs per week) Position Summary The L1 Senior Helpdesk ... This role handles escalated Tier 1 issues, owns ticket hygiene, enforces security baselines, and ...

Jün Cyber

L1 Helpdesk Analyst

Saint Petersburg, FL · On-site

$19.75 - $26.75/hr

Helpdesk Lead Employment Type: Part-Time (20 hrs per week) Position Summary The L1 Senior Helpdesk ... This role handles escalated Tier 1 issues, owns ticket hygiene, enforces security baselines, and ...

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How much do part time tier 1 helpdesk jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for part time tier 1 helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a part time tier 1 helpdesk?

Part Time Tier 1 Helpdesk jobs involve providing basic technical support and troubleshooting services to customers or employees, usually over the phone, email, or chat. Tier 1 helpdesk staff are the first point of contact for IT issues such as password resets, software installation, and connectivity problems. Working part-time means these roles offer flexible hours, making them ideal for students or those seeking supplementary income. Tier 1 helpdesk roles often require good communication skills and basic computer knowledge, with opportunities to advance to higher support levels over time.

What types of technical issues does a part time tier 1 helpdesk professional typically handle, and how do they collaborate with higher-level support teams?

As a Part Time Tier 1 Helpdesk professional, you’ll generally address straightforward technical issues such as password resets, basic software troubleshooting, printer problems, and initial connectivity concerns. You’ll serve as the first point of contact for users, gathering essential information and resolving issues within your scope. For more complex challenges, you'll escalate tickets to Tier 2 or Tier 3 teams, following established protocols and ensuring all relevant details are documented for a smooth handoff. This collaboration helps maintain efficient workflows and ensures users receive timely support.

What are the key skills and qualifications needed to thrive as a part time tier 1 helpdesk, and why are they important?

To thrive as a Part Time Tier 1 Helpdesk, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by a high school diploma or equivalent experience. Familiarity with ticketing systems like Zendesk or ServiceNow, as well as remote desktop tools, is typically required. Strong communication, patience, and problem-solving abilities help you stand out in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and maintaining smooth IT operations.

What cities are hiring for Part Time Tier 1 Helpdesk jobs?

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What are the most commonly searched types of Tier 1 Helpdesk jobs?

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Part Time Tier 1 Helpdesk jobs near you

IT Tier 1 Helpdesk Technician

COMPASS CHRISTIAN CHURCH

Grapevine, TX

Part-time

Posted 6 days ago

Job description

Campus: Compass Center

Department: Information Technology

Report: IT Director

Status: Non-exempt, Part-time

Supervisory Role: No

Date Updated: 8/20/2026

Objective:

The IT Tier 1 Helpdesk Technician will serve as the first point of contact for the IT Helpdesk, providing support for computer hardware, applications, and systems at Compass Church.

Essential Job Functions:

  • Respond to IT helpdesktickets, logging and tracking issuesin the helpdesk system.
  • Serve as the initial point of contact for tickets, providingtroubleshooting and technical assistance to resolve hardware, software, and network issues promptly.
  • Diagnose and escalate complex technical issues to appropriate IT staff as needed.
  • Participate in an on-call rotation for support, responding to and resolving critical IT issues promptly.
  • Conduct training sessions for staff on the use of computer systems and applications.
  • Assistwithonboarding processfor new employees, ensuring they are set up with necessary technology and access.
  • Maintain and update technical and operational documentation.
  • Assist with maintaining IT inventory,softwarelicenses, andITsystem license counts.
  • Participate in ongoing IT initiatives to improve overall system performance and user experience.
  • Undertake additional duties or projects asassigned andprovide support for various IT projects as required.

Work Schedule:

Part-time, 29 hours per week. Regular office hours Monday-Friday, with participation in an on-call rotation and occasional weekend availability required.

Qualifications:

  • Education & Certifications:
    • A high school diploma or equivalent is required.
    • Associate degree in Information Technology, Computer Science, or a related field preferred.
    • Relevant IT certifications, such as CompTIA A+, are advantageous.
  • Experience:
    • At least 2 years of experience in a technology support role is preferred.
    • Experience with Apple device management usingMosyleand Windows device management using Intune/Active Directory is a plus.
  • Technical Skills:
    • Strong working knowledge of computer systems, hardware, and software, with experience in macOS (preferred) and Windows.
    • Proficiency in Microsoft 365 and basic IT support tools.
  • Soft Skills:
    • Excellent problem-solving, analytical, teamwork, and customer service skills.
    • Effective verbal and written communication skills with the ability to prioritize tasks and follow up with users.
    • Eagerness to learn, grow, and develop new skills and technologies.
  • Physical Requirements:
    • Ability tolift upto 50 pounds and sit or stand for extended periods.

Requirements of Compass Staff:

  • Must have a servant's heart for ministry, serving witha positiveattitude and spirit.
  • Must be of moral and spiritual integrity in all areas of your walk and life.
  • Every staff member is expected to fully engage in the ministry of the church.This includes attending a weekend service and tithing.

We consider ministry readiness, and an individual's capacity to represent Compass Church's beliefs, during the selection process for all positions.

Each member of the Compass Church team takes a "how can I help" approach to ministry. While each team member has individual areas of responsibility, collaboration and support permeate our culture. There is no task below a team member at Compass. If we see something that needs to be done, we do it!

All applicants MUST apply at compass.church/employment.

Apply