Part Time Tier 1 Helpdesk Jobs (NOW HIRING)

About Girl Scouts of Northeast Texas: 

Girl Scouts of Northeast Texas (GSNETX) offers amazing opportunities for talented, forward-thinking individuals who share our vision of helping girls and young women change the world for the better. Here's your opportunity to enhance your career while making a difference in girls’ lives and in the world. At Girl Scouts of Northeast Texas, you can build a rewarding career in everything from working hands-on with girls, to accounting, human resources and project management, to marketing, research—and more. 

Job summary: 

As a Brand Ambassador, you will play a key role in sharing the Girl Scouts story, inspiring potential members, and supporting a welcoming experience for families. Your primary responsibilities include driving the mobile retail van and leading pop-up shops, performing all facets of retail operations within a POS system, such as handling sales, returns, exchanges, financial reporting, and inventory transfers between locations. You may also assist with merchandising, inventory counts, and customer orders. Additionally, you’ll support the Program team by setting up and resetting spaces for troop meetings and events, assisting Troop Leaders with on-site technology at Girl Scout DreamLabs. 

Primary responsibilities include: 

• Tell the Girl Scouts story 

• Get potential members and families excited to learn more 

• Drive the mobile retail van and be the primary Brand Ambassador at pop-up shops as scheduled. 

• Perform all facets of retail sales operations utilizing the POS system, including sales, returns, exchanges, gift cards, financial aid and financial reporting within assigned retail shop. 

• Accurately handle inventory transfers between retail locations using POS system. 

• May be responsible for some ordering, receiving, pricing, stocking, and displaying shop merchandise. 

• Assists with inventories – preparation, cycle counts and annual physical inventory. 

• Maintain retail displays and a clean and tidy shop. 

• Ensures proper and accurate receipt of money, checks and other types of payments, using the POS system.  May be asked to make timely bank deposits. 

• Responsible for the timely filling, mailing and maintaining records for phone, eCommerce and in-shop customer orders. 

• Assist Program team in configuring the space for troop meetings, events, etc. 

• Assist Program team in resetting the space to a neutral state after events/meetings 

• Support Troop Leaders with how the space operates (AV/technology) 

Our organization’s cultural values: 

• We are relevant. 

• We strive for equity. 

• We put our stakeholders first. 

• We collaborate to get the best results. 

• We own our work. 

Minimum requirements: 

• Must be 25 or older. 

• Must be insurable under the council’s auto insurance policy, which requires a safe driving record and a valid driver’s license for a minimum of three years. 

• High School diploma or equivalent required. 

• Retail sales and POS system experience preferred 

• Ability to work with and apply mathematical concepts. 

• Ability to comprehend and carry out oral and written instructions and directions. 

• Knowledgeable about the Girl Scouts experience 

• Friendly and personable; comfortable talking with strangers 

• Willingness to work a flexible schedule including evenings and weekends. 

• Demonstrate and promote a climate of courtesy, respect and professionalism to coworkers, the volunteers served by this council, and others with whom her/his job puts her/him in contact. 

• Adheres to the GSNETX’s equal opportunity and non-discrimination policies, which ensure that there will be no discrimination based on race, color, ethnicity, sex, creed, national origin, socioeconomic status, disability, or age.   

• Must hold membership in the Girl Scout organization and subscribe to the tenets of the Girl Scout Promise and Law.  

• Attendance is an essential job requirement defined as having regular, consistent, reliable, punctual, and predictable attendance including the ability to work regular hours and shifts, before and after hours, and on weekends, when required. 

• Complete and pass a background check. 

• Performs other duties, as assigned.   

Preferred qualifications: 

• Basic level of experience with Microsoft Excel, Word, Outlook, and POS systems, or the ability and willingness to learn. 

• Effective communicator verbally and in writing, bi-lingual asset, but not required. 

• Good interpersonal skills with ability to establish effective working relationships with other staff members, visitors, volunteers, and the general public via telephone, email and in person. 

• Must be able to work in a fast-paced work environment with ability to multi-task while maintaining composure. 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

While performing the duties of this position, the employee is regularly required to speak or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls.  The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl, work in an office environment, work in a seated position, and work with computers. 

The employee must be able to drive and have a valid driver’s license.  The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.  The noise level in the work environment is usually moderate.   

CERTIFICATIONS/LICENSES: N/A