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Part Time Software Support Specialist Jobs (NOW HIRING)

Boise, Idaho (Community-Based) Employment Type: Part-time Salary: $17 - $22 /hour Date Posted: 05/08/2026 About the Role Clarvida is seeking a Family Support Specialist to work directly with families ...

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Part Time Software Support Specialist information

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$29K

$58.3K

$94.5K

How much do part time software support specialist jobs pay per year?

As of Jul 5, 2026, the average yearly pay for part time software support specialist in the United States is $58,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What are Part Time Software Support Specialists?

Part Time Software Support Specialists are professionals who provide technical assistance and troubleshooting support to users of software applications on a part-time basis. They help customers resolve software issues, answer questions, and guide users through problem-solving steps. Their responsibilities may include responding to support tickets, documenting issues, and escalating complex problems to higher-level technical staff. Working part-time allows them to offer flexible support coverage for companies with varying customer needs.

What are the key skills and qualifications needed to thrive as a Part Time Software Support Specialist, and why are they important?

To excel as a Part Time Software Support Specialist, you need a solid understanding of software troubleshooting, customer service principles, and often a relevant associate degree or equivalent experience. Familiarity with ticketing systems like Zendesk, remote desktop tools, and knowledge bases is typically required, and certifications such as CompTIA ITF+ or A+ can be beneficial. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues quickly. These skills are crucial for providing reliable support, ensuring user satisfaction, and maintaining smooth software operations for the organization.

What are the typical daily responsibilities of a Part Time Software Support Specialist?

As a Part Time Software Support Specialist, your daily tasks often include responding to customer inquiries via phone, email, or chat, troubleshooting software issues, and documenting solutions or escalations. You'll also assist with user onboarding, help create or update support documentation, and collaborate closely with other support staff and development teams to resolve more complex problems. The role requires effective communication and time management skills since you'll be addressing multiple issues within limited working hours.
What cities are hiring for Part Time Software Support Specialist jobs? Cities with the most Part Time Software Support Specialist job openings:
What are the most commonly searched types of Software Support Specialist jobs? The most popular types of Software Support Specialist jobs are:
What states have the most Part Time Software Support Specialist jobs? States with the most job openings for Part Time Software Support Specialist jobs include:
Part Time Customer Support Specialist

Part Time Customer Support Specialist

Metro Medical

Chelmsford, MA • On-site

$20/hr

Part-time

Posted 2 days ago


Job description

Help Us Make A Difference: Part-Time Customer Support Specialist Needed!

Metro Medical is immediately hiring Full-Time Customer Support Specialist to join our in-office team. We provide critical support for our clients, ensuring every caller gets the help they need with a professional touch!

Why Join Us?

  • We are an inbound-only call center! No telemarketing or hard sales, just pure customer support.
  • While previous customer service experience is great, we'll train you on our state-of-the-art systems.
  • We value your contributions and provide the tools you need to succeed.

Day-to-day, you will manage a high volume of incoming calls with a consistently polite and upbeat demeanor. Your primary responsibility will be to accurately gather essential information and relay thorough, precise messages to our clients. You'll work within a Windows-based environment, meticulously entering data to ensure every client need is documented and communicated to the right team.

What We're Looking For:

  • A friendly, upbeat phone presence.
  • Strong English skills (grammar and spelling).
  • Experiencing operating in a Windows-based environment.
  • Typing speed of 40+ WPM.
  • Reliable, punctual, and ready to work.

Compensation and Shifts:

  • Pay: $20/hour
  • Shifts: Part-Time, various shifts (must be available to work one weekend day)

Metro Medical is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.