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Part Time Software Support Specialist Jobs in California

Sciton

IT Support Specialist I

Palo Alto, CA · On-site

$70K - $85K/yr

Identify, diagnose and rectify any issues in computer hardware, software, services, and ... FULL-TIME/PART-TIME Full-Time POSITION IT Support Specialist I LOCATION Palo Alto (HQ)

Sciton

IT Support Specialist I

Palo Alto, CA · On-site

$70K - $85K/yr

Identify, diagnose and rectify any issues in computer hardware, software, services, and ... FULL-TIME/PART-TIME Full-Time POSITION IT Support Specialist I LOCATION Palo Alto (HQ) Pay Range ...

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Part Time Software Support Specialist information

What is a part time software support specialist?

Part Time Software Support Specialists are professionals who provide technical assistance and troubleshooting support to users of software applications on a part-time basis. They help customers resolve software issues, answer questions, and guide users through problem-solving steps. Their responsibilities may include responding to support tickets, documenting issues, and escalating complex problems to higher-level technical staff. Working part-time allows them to offer flexible support coverage for companies with varying customer needs.

What does a part time software support specialist do?

As a Part Time Software Support Specialist, your daily tasks often include responding to customer inquiries via phone, email, or chat, troubleshooting software issues, and documenting solutions or escalations. You'll also assist with user onboarding, help create or update support documentation, and collaborate closely with other support staff and development teams to resolve more complex problems. The role requires effective communication and time management skills since you'll be addressing multiple issues within limited working hours.

What are the key skills and qualifications needed to thrive as a part time software support specialist?

To excel as a Part Time Software Support Specialist, you need a solid understanding of software troubleshooting, customer service principles, and often a relevant associate degree or equivalent experience. Familiarity with ticketing systems like Zendesk, remote desktop tools, and knowledge bases is typically required, and certifications such as CompTIA ITF+ or A+ can be beneficial. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues quickly. These skills are crucial for providing reliable support, ensuring user satisfaction, and maintaining smooth software operations for the organization.

What are the most commonly searched types of Software Support Specialist jobs in California?

The most popular types of Software Support Specialist jobs in California are:

What cities in California are hiring for Part Time Software Support Specialist jobs?

Cities in California with the most Part Time Software Support Specialist job openings:

Part Time Software Support Specialist jobs near you

Office Support Specialist

The Contractor Consultants

Baldwin Park, CA • On-site

$25 - $30/hr

Part-time

Re-posted 26 days ago

Job description

???? Keep Operations Running Smoothly – Join AllStar Garage Door, Inc. as an Office Support Specialist! ????


Position Title: Office Support Specialist

Company Name: AllStar Garage Door, Inc.

Pay Range: $25.00 - $30.00 per hour (Based on Experience)


Job Overview

AllStar Garage Door, Inc. is seeking a dependable and highly organized Office Support Specialist to join our growing team in Baldwin Park, CA. This part-time role is perfect for someone who thrives in a fast-paced office environment, enjoys staying organized, and takes pride in providing excellent customer service. The ideal candidate is proactive, detail-oriented, eager to learn, and capable of managing multiple responsibilities while supporting a collaborative team environment.


Who We Are

AllStar Garage Door, Inc. is a trusted provider of residential and commercial garage door solutions throughout Southern California. We pride ourselves on delivering exceptional service, maintaining strong customer relationships, and fostering a supportive team culture. As our company continues to grow, we're looking for dedicated professionals who are ready to contribute to our ongoing success.


Key Responsibilities

  • Provide administrative support for daily office operations
  • Answer incoming phone calls and assist customers in a professional and friendly manner
  • Manage electronic files, records, and office documentation
  • Coordinate communication between customers, technicians, and office staff
  • Utilize Microsoft 365, Teams, Google Drive, and other office software to maintain records and workflows
  • Assist with scheduling, data entry, and general office tasks
  • Maintain organized filing systems and office procedures
  • Support multiple team members while managing competing priorities
  • Learn company processes and procedures through note-taking, training, and active communication
  • Other duties as assigned


Qualifications

  • Previous customer service experience required
  • Strong computer proficiency, including Microsoft 365, Teams, and Google Drive
  • Excellent verbal and written communication skills
  • Professional phone etiquette and customer-facing abilities
  • Strong organizational and multitasking skills
  • Ability to work independently and within a team environment
  • Positive attitude and willingness to learn
  • Ability to take direction, ask questions, and adapt to changing priorities
  • Bilingual skills are a plus
  • Experience working in a trade service company is preferred but not required
  • Garage door industry experience is not required but considered a plus


Benefits

  • Competitive hourly pay: $25.00 - $30.00 per hour based on experience
  • Flexible part-time schedule
  • Supportive and collaborative work environment
  • Opportunity for growth with a growing company
  • Ongoing training and development opportunities


Schedule

  • Part-Time
  • 20 Hours Per Week
  • Monday through Friday
  • 4-Hour Daily Shifts


Location

  • Baldwin Park, California
  • Office-Based Position


Equal Employment Opportunity (EEO) Statement

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.