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Part Time Software Support Specialist Jobs in Arizona

RISE INC FAMILY

Family Support Specialist - PT

Tucson, AZ · On-site

$22 - $23/hr

RISE is hiring full time and/or part time Family Support Specialists for Pima county clients. This ... Knowledge of Microsoft Office software, Google Workspace and Google Suite * Ability to work ...

RISE INC FAMILY

Family Support Specialist - PT

Mesa, AZ · On-site

$22 - $23/hr

RISE is hiring full time and/or part time Family Support Specialists for Maricopa county clients ... Knowledge of Microsoft Office software, Google Workspace and Google Suite * Ability to work ...

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Part Time Software Support Specialist information

What is a part time software support specialist?

Part Time Software Support Specialists are professionals who provide technical assistance and troubleshooting support to users of software applications on a part-time basis. They help customers resolve software issues, answer questions, and guide users through problem-solving steps. Their responsibilities may include responding to support tickets, documenting issues, and escalating complex problems to higher-level technical staff. Working part-time allows them to offer flexible support coverage for companies with varying customer needs.

What does a part time software support specialist do?

As a Part Time Software Support Specialist, your daily tasks often include responding to customer inquiries via phone, email, or chat, troubleshooting software issues, and documenting solutions or escalations. You'll also assist with user onboarding, help create or update support documentation, and collaborate closely with other support staff and development teams to resolve more complex problems. The role requires effective communication and time management skills since you'll be addressing multiple issues within limited working hours.

What are the key skills and qualifications needed to thrive as a part time software support specialist?

To excel as a Part Time Software Support Specialist, you need a solid understanding of software troubleshooting, customer service principles, and often a relevant associate degree or equivalent experience. Familiarity with ticketing systems like Zendesk, remote desktop tools, and knowledge bases is typically required, and certifications such as CompTIA ITF+ or A+ can be beneficial. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues quickly. These skills are crucial for providing reliable support, ensuring user satisfaction, and maintaining smooth software operations for the organization.

What are the most commonly searched types of Software Support Specialist jobs in Arizona?

The most popular types of Software Support Specialist jobs in Arizona are:

What cities in Arizona are hiring for Part Time Software Support Specialist jobs?

Cities in Arizona with the most Part Time Software Support Specialist job openings:

Part Time Software Support Specialist jobs near you

Mr. Electric Operations Support Specialist

Mr. Electric

Tucson, AZ • On-site

$17 - $19/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Mr. Electric rating

8.5

Company rating: 8.5 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

PART TIME
WEDNESDAY THROUGH FRIDAY
10 AM TO 6:30 PM
$17 TO $19 PER HOUR DOE
PROMOTIONAL OPPORTUNITIES AND ADDITIONAL HOURS ARE AVAILABLE IF WANTED BUT NOT REQUIRED
Mr. Electric is looking for a part time dedicated Electrical Operations Support Specialist to join our dynamic team. This role is crucial in ensuring smooth operations and high-quality service.
Job Summary: The Electrical Operations Support Specialist is responsible for providing comprehensive support to our electrical operations team. This role involves managing customer calls, dispatching service requests, handling tickets. The ideal candidate will have strong organizational skills, excellent communication abilities, and a basic understanding of electrical operations.
COMPENSATION PACKAGE:
  • $17 to $19 HR DOE

Key Responsibilities:
  • Customer Service:

o Serve as the point of contact for customer inquiries and service requests.
o Address and resolve customer concerns promptly and professionally.
  • Dispatch Management:

o Schedule and dispatch electrical service requests to appropriate field technicians.
o Monitor and adjust schedules as needed to ensure timely service delivery.
  • Ticket Handling:

o Create, track, and manage service tickets in the company's ticketing system.
o Ensure all tickets are updated with relevant information and follow up on open tickets.
  • Administrative Support:

o Maintain accurate records of customer interactions, service requests, and permits.
o Prepare and process reports as needed for management review.
Qualifications:
  • Must type a minimum of 55 WPM
  • Strong organizational and multitasking skills.
  • Excellent verbal and written communication abilities.
  • Proficiency in using computer systems and software (e.g., Microsoft Office, Excel, Powerpoint).
  • Ability to work independently and as part of a team.
  • Detail-oriented with a problem-solving mindset.

Preferred Skills:
  • Knowledge of electrical codes and regulations.
  • Experience with dispatch and scheduling software.

What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A supportive and collaborative work environment.

PERKS & BENEFITS FOR FULL TIME EMPLOYEES:
  • Medical, dental and vision insurance
  • 401K match
  • Life insurance
  • Voluntary Accident plans
  • Paid time off

Founded in 1994 Mr. Electric is a leading franchise and renowned residential home servicing brand. Our siblings include; Mr. Rooter (plumbing), Air Serve, Glass Doctor and Rainbow Restoration (restoration services).
We are dedicated to fostering a superior career journey from apprenticeship to retirement. Our mission is to ensure the highest quality of service and customer satisfaction both internally and externally for both our customers and our employees, by reflecting our core values of excellence, reliability, and community support.
Mr. Electric provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Mr. Electric is looking for a part time to full time dedicated Electrical Operations Support Specialist to join our dynamic team. This role is crucial in ensuring smooth operations and high-quality customer service.
Job Summary: The Electrical Operations Support Specialist is responsible for providing comprehensive support to our electrical operations team. This role involves managing customer calls, dispatching service requests, handling tickets etc. The ideal candidate will have strong organizational skills, excellent communication abilities, and a solid understanding of office operations.
NO WALK INS OR CALL INS PLEASE
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