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Part Time Service Desk Jobs in Washington (NOW HIRING)

kgs

Part-Time Service Desk - Weekends

Vienna, VA · On-site

Part time Service Desk - Weekends Kadiak LLC, a Koniag Government Services company, is seeking an experienced Service Desk Representative with a Top-Secret Clearance to support Kadiak and our ...

kgs

Part-Time Service Desk - Weekends

Vienna, VA · On-site

Part time Service Desk - Weekends Kadiak LLC, a Koniag Government Services company, is seeking an experienced Service Desk Representative with a Top-Secret Clearance to support Kadiak and our ...

CRDF Global

Service Desk Analyst

Arlington, VA · On-site

$30 - $35/hr

Job Title Service Desk Analyst Location Arlington - Arlington, VA 22201 US (Primary) Job Type Part-Time Category Information Technology Career Level Experienced (Non-Manager) Travel Required No ...

CRDF Global

Service Desk Analyst

Arlington, VA

$30 - $35/hr

CRDF Global is hiring a part-time Service Desk Analyst to support staff technology needs and to build AI agents and automations that handle routine support requests. The work splits evenly between ...

Paul Mitchell Schools

Front Desk Coordinator

Annapolis, MD · On-site

$18.25 - $21.50/hr

Temple Annapolis, a Paul Mitchell Partner School, is seeking a part-time qualified Service Desk Coordinator to join our team! With over one hundred schools nationwide, Paul Mitchell Schools is ...

Paul Mitchell

Front Desk Coordinator

Annapolis, MD

$16 - $20.75/hr

Temple Annapolis, a Paul Mitchell Partner School, is seeking a part-time qualified Service Desk Coordinator to join our team! With over one hundred schools nationwide, Paul Mitchell Schools is ...

ATIA Ltd

Sales Manager - Part time

Washington, DC · Remote

Document Management System (DMS), * 6. Service Desk Plus (SDP), * 7.Service Management Systems (SMS), * 8.Business Continuity Management Systems (BCMS), * 9.Information Security Management Systems ...

Relaxation Dental Spa

Front Desk

Silver Spring, MD

$20 - $25/hr

Join Our Team as a Part-Time Dental Front Desk! Dental Receptionist Employment Type: Part-Time ... service to our patients. Key Responsibilities: Manage patient scheduling, including appointments ...

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All JobsService Desk JobsPart Time Service Desk JobsPart Time Service Desk Jobs in Washington

Part Time Service Desk information

See Washington salary details

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How much do part time service desk jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for part time service desk in Washington is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $26.97 per hour, depending on experience, location, and employer.

What is a part time service desk?

Part time service desk jobs involve providing customer support and technical assistance to users, typically for IT systems, software, or general inquiries. Employees in these roles answer calls, respond to emails or chat requests, and help resolve issues ranging from password resets to troubleshooting hardware or software problems. Working part time means that the hours are fewer than a full-time position, offering flexibility for students, parents, or those with other commitments. These roles are common in a variety of industries, including technology, retail, and education.

What are the typical responsibilities and challenges faced by someone in a part time service desk role?

In a part-time service desk position, you’ll be responsible for assisting users with technical issues, logging service requests, and escalating complex problems to higher-level IT staff. A common challenge is managing multiple requests efficiently within limited working hours, which requires strong prioritization and communication skills. The role often involves working closely with other IT team members and end-users, and you may need to adapt quickly to changing priorities or procedures. This position provides valuable exposure to troubleshooting and IT support best practices, which can be a stepping stone to more advanced technical roles.

What are the key skills and qualifications needed to thrive as a part time service desk employee, and why are they important?

To thrive as a Part Time Service Desk employee, you need strong problem-solving abilities, basic IT knowledge, and typically a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Jira, as well as proficiency in remote support tools, is often required. Excellent communication, patience, and a customer-focused attitude help you resolve issues efficiently and build rapport with users. These skills and qualities are crucial for providing timely technical support and ensuring user satisfaction in a fast-paced environment.

What is the difference between Part Time Service Desk vs Part Time Help Desk?

AspectPart Time Service DeskPart Time Help Desk
CertificationsCompTIA A+, ITIL FoundationCompTIA A+, Network+
Work EnvironmentCorporate IT support, remote or on-siteEnd-user support, remote or on-site
Industry UsageCommon in large organizations and IT departmentsUsed across various industries for basic support
Search IntentPart Time Service Desk vs Part Time Help Desk

Part Time Service Desk roles typically involve more comprehensive IT support, including incident management and troubleshooting, often requiring certifications like ITIL. Help Desk positions focus on basic user support and issue resolution. Both roles serve similar environments but differ in scope and complexity.

What are the most commonly searched types of Service Desk jobs in Washington?

The most popular types of Service Desk jobs in Washington are:

What are popular job titles related to Part Time Service Desk jobs in Washington?

For Part Time Service Desk jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Part Time Service Desk jobs in Washington look for?

The top searched job categories for Part Time Service Desk jobs in Washington are:

What cities in Washington are hiring for Part Time Service Desk jobs?

Cities in Washington with the most Part Time Service Desk job openings:

Part Time Service Desk jobs near you
Infographic showing various Part Time Service Desk job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 2% Temporary, and 7% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $47,753 per year, or $23 per hour.

Part-Time Service Desk - Weekends

kgs

Vienna, VA • On-site

Part-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Part time Service Desk – Weekends

Kadiak LLC, a Koniag Government Services company, is seeking an experienced Service Desk Representative with a Top-Secret Clearance to support Kadiak and our government customer in Vienna, Virginia.  

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

The service desk representative is responsible for performing daily operations of the service desk as a part of the service desk team.

Shift: Saturday and Sunday from 6am to 6pm

Essential Functions, Responsibilities & Duties may include, but are not limited to:

  • Providing answers to general IT-related questions.
  • Managing the customer’s ticketing queue.
  • Tier 1-2 troubleshooting.
  • Solving issues such as password resets, RSA tokens, or PKI certifications.
  • Notifying users of service disruptions.
  • Implementing technical refresh of user equipment, to include workstations, monitors, switch boxes and card readers.
  • Provide information to customer logistics for (all equipment which requires inventory transactions when moved or decommissioned
  • Maintaining accurate records for shelf stock and notifying the government when inventory reaches reorder points.
  • Imaging workstations to the latest operating systems.
  • Installing COTS software.
  • Installing virus updates on stand-alone systems.
  • Supporting hourly monitoring checks and escalating issues to the appropriate solver team.
  • Receiving and troubleshooting calls from international and remote users for issue resolution.
  • Escalating issues to the customer that require more advanced technical knowledge.
  • Troubleshooting hardware issues on workstations, printers and other peripherals to include assessing system health, replacing components and submitting warranty claims with the vendor.

Requirements

  • Shall have four years of relevant experience in web software development.
  • Shall be able to demonstrate working in a 24/7 operational environment and working on call rotation.
  • Bachelor’s degree in related field

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law.  We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation. 

 Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

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