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Part Time Service Desk Jobs in Washington (NOW HIRING)

CRDF Global

Service Desk Analyst

Arlington, VA · On-site

$30 - $35/hr

Job Title Service Desk Analyst Location Arlington - Arlington, VA 22201 US (Primary) Job Type Part-Time Category Information Technology Career Level Experienced (Non-Manager) Travel Required No ...

CRDF Global

Service Desk Analyst

Arlington, VA · On-site

$30 - $35/hr

CRDF Global is hiring a part-time Service Desk Analyst to support staff technology needs and to build AI agents and automations that handle routine support requests. The work splits evenly between ...

Paul Mitchell

Front Desk Coordinator

Annapolis, MD

$16 - $20.75/hr

Temple Annapolis, a Paul Mitchell Partner School, is seeking a part-time qualified Service Desk Coordinator to join our team! With over one hundred schools nationwide, Paul Mitchell Schools is ...

Paul Mitchell Schools

Front Desk Coordinator

Annapolis, MD · On-site

$18.25 - $21.50/hr

Temple Annapolis, a Paul Mitchell Partner School, is seeking a part-time qualified Service Desk Coordinator to join our team! With over one hundred schools nationwide, Paul Mitchell Schools is ...

ATIA Ltd

Sales Manager - Part time

Washington, DC · Remote

Document Management System (DMS), * 6. Service Desk Plus (SDP), * 7.Service Management Systems (SMS), * 8.Business Continuity Management Systems (BCMS), * 9.Information Security Management Systems ...

Relaxation Dental Spa

Front Desk

Silver Spring, MD · On-site

$20 - $25/hr

Join Our Team as a Part-Time Dental Front Desk! Dental Receptionist Employment Type: Part-Time ... service to our patients. Key Responsibilities: Manage patient scheduling, including appointments ...

kgs

Part-Time Help Desk Technician

Arlington, VA · On-site

$23 - $31/hr

Koniag Data Solutions, LLC a Koniag Government Services company , is seeking a Part- Time Help Desk Technician with a Secret Security clearance to support KDS and our government customer in Arlington ...

Koniag, Inc.

Part-Time Help Desk Technician

Arlington, VA · On-site

$28 - $32/hr

Koniag Data Solutions, LLC a Koniag Government Services company , is seeking a Part- Time Help Desk Technician with a Secret Security clearance to support KDS and our government customer in Arlington ...

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All JobsService Desk JobsPart Time Service Desk JobsPart Time Service Desk Jobs in Washington

Part Time Service Desk information

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How much do part time service desk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for part time service desk in Washington is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $26.97 per hour, depending on experience, location, and employer.

What is a part time service desk?

Part time service desk jobs involve providing customer support and technical assistance to users, typically for IT systems, software, or general inquiries. Employees in these roles answer calls, respond to emails or chat requests, and help resolve issues ranging from password resets to troubleshooting hardware or software problems. Working part time means that the hours are fewer than a full-time position, offering flexibility for students, parents, or those with other commitments. These roles are common in a variety of industries, including technology, retail, and education.

What are the typical responsibilities and challenges faced by someone in a part time service desk role?

In a part-time service desk position, you’ll be responsible for assisting users with technical issues, logging service requests, and escalating complex problems to higher-level IT staff. A common challenge is managing multiple requests efficiently within limited working hours, which requires strong prioritization and communication skills. The role often involves working closely with other IT team members and end-users, and you may need to adapt quickly to changing priorities or procedures. This position provides valuable exposure to troubleshooting and IT support best practices, which can be a stepping stone to more advanced technical roles.

What are the key skills and qualifications needed to thrive as a part time service desk employee, and why are they important?

To thrive as a Part Time Service Desk employee, you need strong problem-solving abilities, basic IT knowledge, and typically a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Jira, as well as proficiency in remote support tools, is often required. Excellent communication, patience, and a customer-focused attitude help you resolve issues efficiently and build rapport with users. These skills and qualities are crucial for providing timely technical support and ensuring user satisfaction in a fast-paced environment.

What is the difference between Part Time Service Desk vs Part Time Help Desk?

AspectPart Time Service DeskPart Time Help Desk
CertificationsCompTIA A+, ITIL FoundationCompTIA A+, Network+
Work EnvironmentCorporate IT support, remote or on-siteEnd-user support, remote or on-site
Industry UsageCommon in large organizations and IT departmentsUsed across various industries for basic support
Search IntentPart Time Service Desk vs Part Time Help Desk

Part Time Service Desk roles typically involve more comprehensive IT support, including incident management and troubleshooting, often requiring certifications like ITIL. Help Desk positions focus on basic user support and issue resolution. Both roles serve similar environments but differ in scope and complexity.

What are the most commonly searched types of Service Desk jobs in Washington?

The most popular types of Service Desk jobs in Washington are:

What are popular job titles related to Part Time Service Desk jobs in Washington?

For Part Time Service Desk jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Part Time Service Desk jobs in Washington look for?

The top searched job categories for Part Time Service Desk jobs in Washington are:

What cities in Washington are hiring for Part Time Service Desk jobs?

Cities in Washington with the most Part Time Service Desk job openings:

Part Time Service Desk jobs near you
Infographic showing various Part Time Service Desk job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 2% Temporary, and 7% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $47,753 per year, or $23 per hour.

Service Desk Analyst

Arlington, VA • On-site

CRDF Global
International Trade Financing • 51 - 200 employees
Learn more about CRDF Globalexternal

$30 - $35/hr

Part-time

Posted 23 days ago

Job description

Job Title
Service Desk Analyst
Location
Arlington - Arlington, VA 22201 US (Primary)
Job Type
Part-Time
Category
Information Technology
Career Level
Experienced (Non-Manager)
Travel Required
No Travel Anticipated
Job Description
CRDF Global is hiring a part-time Service Desk Analyst to support staff technology needs and to build AI agents and automations that handle routine support requests.
The work splits evenly between standard service desk duties (tickets, endpoints, accounts, onboarding) and building agents in Microsoft Copilot Studio and workflows in Power Automate.
Schedule & Location
  • Part-time, approximately 20 to 25 hours per week.
  • Onsite in Arlington, VA a minimum of two days per week. This is required, not preferred.
  • Remaining hours may be worked remotely. Days and hours will be set with the IT Director.

Responsibilities
Service Desk
  • Triage and resolve tickets submitted by phone, email, chat, and the ticketing system.
  • Troubleshoot Windows devices, Microsoft 365 applications, mobile devices, printers, conference room equipment, VPN, and network connectivity.
  • Administer user accounts in Active Directory, Entra ID, and Microsoft 365, including permissions, licensing, and MFA.
  • Set up and retire devices for new hires and departures, and keep asset records current.
  • Record resolutions in the ticketing system and write knowledge base articles for common issues.

AI & Automation
  • Build and maintain agents in Microsoft Copilot Studio for common requests such as password resets, access requests, and software installations.
  • Build Power Automate workflows for ticket routing, approvals, notifications, and onboarding checklists.
  • Review ticket data to find the most repetitive requests and recommend which ones to automate first.
  • Monitor deployed agents and workflows for accuracy and correct them when needed.

Qualifications
Required
  • 3+ years of professional IT experience.
  • Experience in a service desk, help desk, or desktop support role.
  • Working knowledge of Windows, Microsoft 365, and Active Directory or Entra ID administration.
  • Experience building at least one working agent or automation in Copilot Studio, Power Automate, or a comparable tool.
  • Ability to explain technical issues to non-technical staff.
  • Ability to work onsite in Arlington, VA a minimum of two days per week.

Preferred
  • Experience with an ITSM platform such as Freshservice.
  • PowerShell or Python scripting.
  • Experience with Azure AI services, REST APIs, or JSON.
  • CompTIA A+, Microsoft 365 Fundamentals, or Power Platform Fundamentals certification.

The base pay range for this position is $30 to $35 per hour. The pay determination demends on a number of factors, including, but not limited to, relevant experience, job-related knowledge, qualifications and skills.
CRDF Global is an Equal Opportunity Employer (EOE). CRDF Global provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran, or disabled status.

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