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Part Time Phone Representative information

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How much do part time phone representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for part time phone representative in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is a part time phone representative?

Part time phone representatives are customer service professionals who handle inbound or outbound calls for a company on a part-time schedule. Their main duties include answering customer inquiries, providing information, resolving issues, and sometimes making sales or conducting surveys over the phone. They typically work set hours each week that are less than full-time, offering flexibility for students, parents, or those seeking supplemental income. Strong communication skills, patience, and the ability to handle multiple tasks are essential for this role.

What is the difference between Part Time Phone Representative vs Customer Service Associate?

AspectPart Time Phone RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote or on-siteRetail stores, call centers, or office settings
Industry UsageTelecommunications, sales, supportRetail, hospitality, support services
Search IntentPart time, phone-based customer support rolesCustomer service jobs, retail support

Part Time Phone Representatives and Customer Service Associates often share similar credentials and work environments. The main difference lies in their typical work settings and industry focus, with Part Time Phone Representatives primarily working in call centers or remotely handling phone-based support, while Customer Service Associates may work in retail or various support roles. Both roles are suitable for individuals seeking part-time, customer-focused positions.

How does a part time phone representative typically balance call volume with providing quality customer service?

Part time phone representatives often manage high call volumes while ensuring each customer receives attentive, effective service. This balance is achieved through efficient call handling techniques, staying organized with scripts and guidelines, and using customer relationship management (CRM) tools to track interactions. Representatives are encouraged to listen actively, address concerns promptly, and know when to escalate issues. Regular training and feedback sessions help team members continuously improve their service quality despite time constraints.

What are the key skills and qualifications needed to thrive as a part time phone representative?

To thrive as a Part Time Phone Representative, strong verbal communication, active listening, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, professionalism, and a customer-focused attitude help individuals stand out in this role. These skills ensure efficient resolution of customer inquiries, foster positive customer experiences, and support organizational goals.
What cities are hiring for Part Time Phone Representative jobs? Cities with the most Part Time Phone Representative job openings:
What are the most commonly searched types of Phone Representative jobs? The most popular types of Phone Representative jobs are:
What states have the most Part Time Phone Representative jobs? States with the most job openings for Part Time Phone Representative jobs include:
Part Time Phone Representative jobs near you

Customer Service Rep - Part Time

Glow Networks

Budd Lake, NJ • On-site

$12 - $13/hr

Part-time

Re-posted 6 days ago

Job description

PART-TIME Customer Service Representative, REMOTE, Immediate Start
Reports to: Call Center Supervisor
Department: Contact Center
Availability: 5:00 pm-12:00 Midnight EDT, Monday to Friday; Saturday & Sunday will be OFF
Location: Remote, must be in the USA
Pay: $12 - $13 p/h W2
Position Summary: The Customer Service Representative (CSR) will handle customer service contacts in a variety of channels including; phone, email, chat and social media. This is a short-term, remote project; therefore, Customer Service Agent experience is required. All CSRs on this project must have:
• Computer, MS Windows 7, 8.1 or 10
• High speed Internet access
• Cell phone or landline telephone
• Open availability for immediate start
Essential Duties/Tasks/Responsibilities:
(These responsibilities must be able to be performed with or without reasonable accommodation)
  • Gather information from customer
  • Speak in clear voice on phone, use proper grammar and spelling in written contacts
  • Follow appropriate process for the client program(s)
  • Properly Document contact
  • Adhere to individual, team and department performance goals
  • Maintain professional attitude

Minimum Job Requirements
  • High School Diploma preferred
  • Minimum 2 years' Customer Service experience is required
  • Call center with Inbound / Outbound calling experience is strongly preferred
  • Strong listening and problem solving skills
  • Excellent Communication Skills (Verbal & Written) is strongly preferred
  • Accurate typing and data entry
  • Experience with windows-based software and internet browsing
  • Reliable, Consistent
  • Strong desire to help people

Requires the ability to interact with others, interpret spoken and written messages and utilize reason to resolve complex problems. Requires constant keyboarding, sitting, hearing and talking. Close detail work requiring visual acuity. Must be able to perform primarily sedentary work.
This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.
TMP Direct is an Equal Opportunity Employer

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