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Part Time Phone Representative Jobs in Raleigh, NC

Xponential Fitness

Sales Representative

Raleigh, NC

This position is part-time position. Duties: * Execute sales process of lead generation, follow up, ... Must be have excellent communication skills via in person, phone and email * Strong organizational ...

Crunch Fitness

Customer Service Representative

Raleigh, NC · On-site

$10 - $15/hr

  • Retirement

This is a part-time, hourly non-exempt position. Responsibilities: * Greet and check in all members ... Answer phone calls in a polite and professional manner. * Inform prospective members about our ...

NCSU

ER Client Services Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status ... Greet and check in clients, manage in-person and phone inquiries, respond accurately and ...

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All JobsPhone Representative JobsPart Time Phone Representative JobsPart Time Phone Representative Jobs in Raleigh, NC

Part Time Phone Representative information

See Raleigh, NC salary details

$8

$15

$25

How much do part time phone representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for part time phone representative in Raleigh, NC is $15.56, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $16.83 per hour, depending on experience, location, and employer.

What is a part time phone representative?

Part time phone representatives are customer service professionals who handle inbound or outbound calls for a company on a part-time schedule. Their main duties include answering customer inquiries, providing information, resolving issues, and sometimes making sales or conducting surveys over the phone. They typically work set hours each week that are less than full-time, offering flexibility for students, parents, or those seeking supplemental income. Strong communication skills, patience, and the ability to handle multiple tasks are essential for this role.

What is the difference between Part Time Phone Representative vs Customer Service Associate?

AspectPart Time Phone RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote or on-siteRetail stores, call centers, or office settings
Industry UsageTelecommunications, sales, supportRetail, hospitality, support services
Search IntentPart time, phone-based customer support rolesCustomer service jobs, retail support

Part Time Phone Representatives and Customer Service Associates often share similar credentials and work environments. The main difference lies in their typical work settings and industry focus, with Part Time Phone Representatives primarily working in call centers or remotely handling phone-based support, while Customer Service Associates may work in retail or various support roles. Both roles are suitable for individuals seeking part-time, customer-focused positions.

How does a part time phone representative typically balance call volume with providing quality customer service?

Part time phone representatives often manage high call volumes while ensuring each customer receives attentive, effective service. This balance is achieved through efficient call handling techniques, staying organized with scripts and guidelines, and using customer relationship management (CRM) tools to track interactions. Representatives are encouraged to listen actively, address concerns promptly, and know when to escalate issues. Regular training and feedback sessions help team members continuously improve their service quality despite time constraints.

What are the key skills and qualifications needed to thrive as a part time phone representative?

To thrive as a Part Time Phone Representative, strong verbal communication, active listening, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, professionalism, and a customer-focused attitude help individuals stand out in this role. These skills ensure efficient resolution of customer inquiries, foster positive customer experiences, and support organizational goals.
Part Time Phone Representative jobs near you

Client Services Representative

Triangle Veterinary Referral Hospital of Holly Springs

Holly Springs, NC • On-site

$18/hr

Full-time, Part-time

Medical, Dental, Vision, Life, PTO

Re-posted 17 days ago

Job description

Client Services Representative - Specialty and ER Veterinary Hospital
Schedule: Full-Time on a 5-Day Rotation Schedule; Hiring for current shift (12PM-10PM) amp; Part-time Hours (weekday/weekends)
Our hospital is growing! We are seeking highly motivated, highly skilled individuals to join our Client Services team. We provide 24-hour emergency service and specialty referrals in surgery. We're looking for CSR's who want to utilize their skills to the fullest potential in a fast-paced, fun, and stimulating environment.
Job Summary
The Client Service Representative is responsible for providing effective customer service for all internal and external clients by using excellent, in-depth knowledge of company policies and protocols, as well as communicating effectively with team members. The CSR performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping. The CSR will also be expected to do minimal cross-training with basic medical skills to assist our medical staff when needed.
The CSR is expected to maintain a positive attitude and engage in compassionate and attentive interactions with clients that promote the highest quality of customer service and client satisfaction.
Essential Job Functions
  • Provides excellent customer service and is professional, ethical, and friendly at all times
  • Receives the public and answers questions, in person and by telephone; responds to inquiries from clients, referring veterinarians and others and refers, when necessary, to the appropriate team member or service
  • Processes client paperwork and authorizations at check-in, hospitalization, euthanasia and check-out
  • Monitors client flow from check-in to discharge by maintaining an awareness of client locations, waiting times and status
  • Uses hospital computer system to maintain appointment schedule, client and patient records, document communications facilitate the communication of required medical records
  • Identifies and works compassionately with clients in various emotional states, working patiently with distressed, frustrated or disgruntled clients
  • Checks clients out and process client payments
  • Answers phones and manage a multi-line phone system
  • Ensures appropriate communication of relevant information between clients and TVRH medical staff
  • Handles incoming emergency phone calls and direct to the medical team as needed
  • Assist in cleaning the hospital including but not limited to: keeping reception desk area and waiting room clean and sanitary, taking out the trash and recycling, cleaning floors, bathrooms and exam rooms
Required Education and Experience
  • Graduation from high school or GED equivalent
  • 2 years of related experience
TVRH offers a comprehensive benefits package in addition to a hiring bonus, competitive salary, and relocation reimbursement allowance:
  • Health, vision, and dental
  • Short-term and long-term disability
  • Critical Illness and Accident
  • Legal and ID Shield
  • Life Insurance
  • Paid Parental Leave
Internal benefits include PTO, uniform allowance, and veterinary services discount.

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