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Part Time Phone Representative Jobs in Springfield, IL

Red Bull

Office Administrator (Part Time)

Springfield, IL · On-site

$17.75 - $24.50/hr

... phone calls and ensures all calls are directed accordingly Ensure proper filing and follow proper ... representation of the company and Red Bull brand when in the market EXPERIENCE Your areas of ...

Red Bull

Office Administrator (Part Time)

Springfield, IL

$17.75 - $24.50/hr

... phone calls and ensures all calls are directed accordingly Ensure proper filing and follow proper ... Values Professional representation of the company and Red Bull brand when in the market ...

Tjx

Merchandise Associate Part Time

Springfield, IL · On-site

$15 - $15.50/hr

EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone ... Contact your TJX representative for more information. In addition to our open door policy and ...

Tjx

Cleaning Associate Part Time

Springfield, IL

$15 - $15.50/hr

EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone ... Contact your TJX representative for more information. In addition to our open door policy and ...

Advance Auto Parts

Salesperson

Springfield, IL

Position can be part time or full time. Fleet safety certification preferred. Primary ... Provide excellent selling experience for DIY customer visits and phone calls * Achieve personal ...

Advance Auto Parts

Salesperson

Springfield, IL · On-site

Position can be part time or full time. Fleet safety certification preferred. Primary ... Provide excellent selling experience for DIY customer visits and phone calls * Achieve personal ...

Advance Auto Parts, Inc.

Salesperson

Springfield, IL · On-site

Position can be part time or full time. Fleet safety certification preferred. Primary ... Provide excellent selling experience for DIY customer visits and phone calls * Achieve personal ...

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All JobsPhone Representative JobsPart Time Phone Representative JobsPart Time Phone Representative Jobs in Springfield, IL

Part Time Phone Representative information

See Springfield, IL salary details

$8

$15

$25

How much do part time phone representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for part time phone representative in Springfield, IL is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.16 per hour, depending on experience, location, and employer.

What is a part time phone representative?

Part time phone representatives are customer service professionals who handle inbound or outbound calls for a company on a part-time schedule. Their main duties include answering customer inquiries, providing information, resolving issues, and sometimes making sales or conducting surveys over the phone. They typically work set hours each week that are less than full-time, offering flexibility for students, parents, or those seeking supplemental income. Strong communication skills, patience, and the ability to handle multiple tasks are essential for this role.

What is the difference between Part Time Phone Representative vs Customer Service Associate?

AspectPart Time Phone RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote or on-siteRetail stores, call centers, or office settings
Industry UsageTelecommunications, sales, supportRetail, hospitality, support services
Search IntentPart time, phone-based customer support rolesCustomer service jobs, retail support

Part Time Phone Representatives and Customer Service Associates often share similar credentials and work environments. The main difference lies in their typical work settings and industry focus, with Part Time Phone Representatives primarily working in call centers or remotely handling phone-based support, while Customer Service Associates may work in retail or various support roles. Both roles are suitable for individuals seeking part-time, customer-focused positions.

How does a part time phone representative typically balance call volume with providing quality customer service?

Part time phone representatives often manage high call volumes while ensuring each customer receives attentive, effective service. This balance is achieved through efficient call handling techniques, staying organized with scripts and guidelines, and using customer relationship management (CRM) tools to track interactions. Representatives are encouraged to listen actively, address concerns promptly, and know when to escalate issues. Regular training and feedback sessions help team members continuously improve their service quality despite time constraints.

What are the key skills and qualifications needed to thrive as a part time phone representative?

To thrive as a Part Time Phone Representative, strong verbal communication, active listening, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, professionalism, and a customer-focused attitude help individuals stand out in this role. These skills ensure efficient resolution of customer inquiries, foster positive customer experiences, and support organizational goals.
Part Time Phone Representative jobs near you
Infographic showing various Part Time Phone Representative job openings in Springfield, IL as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,999 per year, or $15.9 per hour.

Cleaning Associate Part Time

TJX Companies

Springfield, IL • On-site

$15 - $15.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers

Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for maintaining a clean and organized store environment with a focus on floor care. Responsibilities include the operation of the scrubber and buffer, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. Adheres to all operational, merchandise, and loss prevention standards. Cross-trained to work in multiple areas of the store in order to support the needs of the business.

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer
  • Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms
  • Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End)
  • Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.)
  • Supports and responds to all Front End coverage needs
  • Adheres and upholds merchandising philosophy and signage standards
  • Initiates and participates in store recovery as needed throughout the day
  • Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction
  • Communicates accurately and effectively with management and Associates
  • Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies
  • Participates in safety awareness maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.

  • Excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Strong organizational skills with attention to detail
  • Physical stamina to perform cleaning tasks and run floor buffer and scrubber
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Strong communication skills: verbal and written. Listens and responds appropriately
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Standout colleague, working effectively with peers and supervisors
  • Retail customer experience preferred

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

2801 Veterans Pkwy.

Location:

USA TJ Maxx Store 0357 Springfield ILThis position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Employment Type: PART_TIME

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