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Part Time Office Assistant Jobs in Iowa (NOW HIRING)

City of Dubuque, IA

Office Assistant (Part-time)

Dubuque, IA · On-site

$21.48 - $28.07/hr

A customer-focused and detail-oriented Office Assistant to support daily operations in a fast-paced ... This is a part-time position scheduled at approximately 26.5 hours per week (0.66 FTE). Job Duties

City of Dubuque

Office Assistant (Part-time)

Dubuque, IA

$21.48 - $28.07/hr

A customer-focused and detail-oriented Office Assistant to support daily operations in a fast-paced ... This is a part-time position scheduled at approximately 26.5 hours per week (0.66 FTE). Job Duties ...

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How much do part time office assistant jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for part time office assistant in Iowa is $17.79, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.86 per hour, depending on experience, location, and employer.

What does a part time office assistant do?

A Part Time Office Assistant provides administrative support to ensure the smooth operation of an office. Typical duties include answering phones, filing documents, scheduling appointments, maintaining records, and assisting with basic bookkeeping or data entry. They may also help with preparing reports, managing office supplies, and supporting other staff as needed. Part-time positions generally require fewer hours than full-time roles, offering flexibility for students or those seeking work-life balance.

What are some common challenges a part time office assistant might face, and how can they be addressed?

Part Time Office Assistants often juggle multiple responsibilities in a limited timeframe, such as managing correspondence, scheduling, and supporting team members. Balancing these tasks efficiently can be challenging, especially when priorities shift quickly. Clear communication with supervisors and proactive time management are essential for staying organized. Many offices use digital tools to streamline workflows, so being adaptable and open to learning new systems can also help overcome these challenges.

What are the key skills and qualifications needed to thrive as a part time office assistant, and why are they important?

To thrive as a Part Time Office Assistant, you need organizational skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, email platforms, and common office equipment is typically required. Strong communication, time management, and a proactive attitude help you stand out in this support role. These skills are vital for maintaining efficient office operations and ensuring tasks are completed accurately and on time.

What is the difference between Part Time Office Assistant vs Part Time Administrative Assistant?

AspectPart Time Office AssistantPart Time Administrative Assistant
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; may require familiarity with office software
Work EnvironmentFront desk, reception, general office tasksClerical, data entry, scheduling, correspondence
Employer & Industry UsageRetail, healthcare, small businessesCorporate offices, nonprofits, government agencies
Search & Comparison IntentOften compared for entry-level office rolesCompared for administrative support positions

Both roles involve supporting office functions, but Part Time Office Assistants typically handle reception and basic clerical tasks, while Part Time Administrative Assistants focus more on data management and scheduling. The choice depends on the specific duties required by the employer.

What are the most commonly searched types of Part Time Office jobs in Iowa?

The most popular types of Part Time Office jobs in Iowa are:

What job categories do people searching Part Time Office Assistant jobs in Iowa look for?

The top searched job categories for Part Time Office Assistant jobs in Iowa are:

What cities in Iowa are hiring for Part Time Office Assistant jobs?

Cities in Iowa with the most Part Time Office Assistant job openings:

Part Time Office Assistant jobs near you
Infographic showing various Part Time Office Assistant job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 84% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $36,993 per year, or $17.8 per hour.

Office Assistant (Part-time)

Dubuque, IA • On-site

City of Dubuque, IA
1 - 10 employees
Learn more about City of Dubuque, IAexternal

$21.48 - $28.07/hr

Part-time

Posted 16 days ago

Job description

Salary: $21.48 - $28.07 Hourly
Location : Public Works Department, City of Dubuque, IA
Job Type: Part-time
Job Number: 502054001-PT-082026
Department: Public Works
Opening Date: 08/14/2026
Closing Date: Continuous
FLSA: Non-Exempt
Bargaining Unit: NREP
Position Summary
Position Summary: A customer-focused and detail-oriented Office Assistant to support daily operations in a fast-paced environment. This position serves as one of the first points of contact for residents and customers seeking Public Works services and plays a critical role in ensuring inquiries and service requests are handled efficiently and professionally.
The successful candidate will answer and route a high volume of phone calls, process customer complaints and requests, coordinate refuse and recycling cart activities, dispatch cart-related work to field staff, and assist with scanning and organizing a large backlog of departmental records. The ideal candidate enjoys helping others, thrives in a busy environment, and can manage multiple priorities while maintaining a positive attitude.
This is a part-time position scheduled at approximately 26.5 hours per week (0.66 FTE).
Job Duties
  • Answer and direct a high volume of incoming telephone calls from residents, businesses, and internal customers.
  • Respond to questions regarding Public Works programs, services, schedules, and procedures.
  • Receive, document, and route customer complaints and service requests.
  • Provide courteous and professional customer service while assisting individuals who may be frustrated or upset.
  • Process refuse and recycling cart requests, including deliveries, exchanges, repairs, removals, and replacements.
  • Dispatch cart-related work assignments to designated staff and track completion.
  • Maintain records related to cart inventory and customer requests.
  • Scan, index, and electronically organize departmental records and assist with reducing a substantial backlog of paper files.
  • Perform data entry and maintain accurate records and databases.
  • Prepare routine correspondence, forms, and reports.
  • Sort and distribute mail and other incoming materials.
  • Assist with special projects and provide general administrative support as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES
Administrative and Clerical Knowledge- Knowledge of modern administrative and clerical procedures, systems, and office equipment, including word processing, file management, electronic records handling, form preparation, mail processing, and database entry.
Customer and Personal Service- Knowledge of customer service principles, including customer needs assessment, meeting quality standards, and evaluating customer satisfaction. Ability to deliver courteous, professional support to residents, businesses, and internal staff, including individuals who may be frustrated or upset.
Active Listening- Ability to listen attentively, ask appropriate questions, and communicate respectfully with diverse audiences while managing a high volume of inquiries.
Communication Skills- Ability to communicate clearly and professionally in both verbal and written formats; maintain calm, tact, and clarity in difficult conversations; and provide accurate information regarding Public Works programs, policies, and services.
Records Management- Ability to scan, index, electronically organize, and maintain accurate records; manage large volumes of data; and reduce backlogs of paper files while upholding confidentiality and precision
Multitasking and Prioritization- Strong ability to manage multiple tasks, frequent interruptions, and shifting priorities in a fast-paced environment while maintaining attention to detail and accuracy.
Technology and Computer Proficiency- Knowledge of electronic equipment, computers, and software. Ability to use Microsoft Office (Outlook, Word, Excel), electronic records management systems such as LaserFiche, and multi-line phone systems; willingness to learn departmental software and new applications.
Judgment and Discretion- Ability to exercise sound judgment, maintain confidentiality, and handle sensitive information appropriately when assisting customers, routing complaints, and managing departmental records.
Teamwork and Independence- Ability to work independently with minimal supervision while contributing positively to a team environment, supporting coworkers, and assisting in department-wide tasks and special projects.
Service Orientation- A genuine interest in helping residents and coworkers, responding to inquiries promptly, and demonstrating patience, professionalism, and empathy in all interactions.
Qualifications
Minimum Qualifications
  • High school diploma or equivalent (GED); and
  • One (1) year of customer service, clerical, administrative support, records management, call center, or related experience; or
  • Any equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
Preferred Qualifications
  • Experience working in a high-volume customer service environment.
  • Experience with multi-line phone systems.
  • Experience working with electronic records management systems.
  • Experience in a municipal government or public sector setting.
  • Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.

Supplemental Information
Physical Requirements
Work is primarily performed in an office setting and requires the ability to sit, stand, walk, bend, reach, and operate standard office equipment. Occasional lifting and carrying of files and office materials weighing up to 25 pounds may be required.
Schedule: Approximately 26.5 hours per week (0.66 FTE)
FLSA Status: Non-Exempt
Our Commitment to You
The City of Dubuque is committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities, in compliance with all applicable federal and state laws. Our organization provides equal opportunities for all individuals, fostering a workplace that values innovation, collaboration, and work-life balance. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our growing community. In accordance with legal obligations our policies and practices are designed to ensure fair treatment and foster a respectful workplace where all are encouraged to apply.
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I have my High school diploma or equivalent (GED); and One (1) year of customer service, clerical, administrative support, records management, call center, or related experience; or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
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