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Part Time Help Desk Jobs in Virginia (NOW HIRING)

Front Desk Associate Early Morning

Lorton, VA · On-site

$14.25 - $18.25/hr

Front Desk Associate We are hiring specifically for part time Opening Shift, we open at 4:30am, so ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...

This is a part-time, non-exempt, W-2 hourly position for approximately 40-45 hours per month ... Experience with any ticketing or help desk system is a plus * Reliable internet connection and a ...

Part-Time IT Support Assistant

Arlington, VA · On-site

$18.50 - $24.50/hr

This is a part-time, non-exempt, W-2 hourly position for approximately 40-45 hours per month ... Experience with any ticketing or help desk system is a plus * Reliable internet connection and a ...

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Part Time Help Desk information

What are the key skills and qualifications needed to thrive as a Part Time Help Desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What are part time help desk jobs?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.
What are the most commonly searched types of Help Desk jobs in Virginia? The most popular types of Help Desk jobs in Virginia are:
What cities in Virginia are hiring for Part Time Help Desk jobs? Cities in Virginia with the most Part Time Help Desk job openings:
Infographic showing various Part Time Help Desk job openings in Virginia as of June 2026, with employment types broken down into 1% As Needed, 63% Full Time, 26% Part Time, and 10% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.
Security Officer Front Desk Associate

Security Officer Front Desk Associate

Allied Universal

Reston, VA • On-site

$18.81/hr

Part-time

Retirement

Posted 11 days ago


Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,493 frontline employees who took The Breakroom Quiz

70th of 106 rated security


Job description

Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Front Desk Associate in Reston, VA, you will serve and safeguard clients in a range of industries. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Front Desk Officer in a professional location where you will welcome visitors, manage access, monitor activity from a stationary post, and support daily security-related operations with strong customer service and communication. This role is ideal for someone who values teamwork, acts with integrity, and brings an agile, reliable, and innovative approach while helping create a positive first impression.

Position Type: Part Time

Pay Rate: $18.81 / Hour

Job Schedule:

DayTimeSat12:00 AM - 08:00 AMSun12:00 AM - 08:00 AM

What You'll Do:

  • Provide customer service to clients, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities as appropriate.
  • Monitor front desk activity, verify visitor access according to site procedures, and document arrivals, departures, and/or other relevant information.
  • Respond to incidents and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency personnel as needed.

Minimum Requirements:

  • Being comfortable using a computer or tablet is preferred.
  • Customer service experience is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial Benefits: Participate in our retirement savings plan to invest in your future.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID2026-1619046Employment Type: PART_TIME

What Allied Universal employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Allied Universal logo

About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US