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Part Time Help Desk Jobs in Suffolk, VA (NOW HIRING)

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Part Time Help Desk information

See Suffolk, VA salary details

$9

$19

$31

How much do part time help desk jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for part time help desk in Suffolk, VA is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.97 per hour, depending on experience, location, and employer.

What is a part time help desk job?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.

What are the key skills and qualifications needed to thrive as a part time help desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What are the most commonly searched types of Help Desk jobs in Suffolk, VA?

The most popular types of Help Desk jobs in Suffolk, VA are:

What cities near Suffolk, VA are hiring for Part Time Help Desk jobs?

Cities near Suffolk, VA with the most Part Time Help Desk job openings:

Part Time Help Desk jobs near you
Infographic showing various Part Time Help Desk job openings in Suffolk, VA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $41,245 per year, or $19.8 per hour.

Student Worker or Graduate Assistant (IT Help Desk) - Regent University students only

Regent University

Virginia Beach, VA • On-site

$12.77/hr

Part-time

Re-posted 4 days ago

Regent University rating

6.8

Company rating: 6.8 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

484th of 627 rated colleges and universities

Job description

Student Worker or Graduate Assistant (IT Help Desk) - Regent University students only
Job no: 50000385
Work type: Part time
Location: Virginia Beach
Categories: Student & Temporary
Responsibilities:
  • Provide software, hardware, and systems support to Regent University faculty, staff, and students by responding to support calls, voice messages, and e-mail directed to the Help Desk
  • Manage and track issues using the IT ticketing system
  • Escalate support incidents to the appropriate IT staff group when necessary
  • Answer phone calls and e-mails in a professional, courteous manner
  • Work closely with other IT Departments to resolve issues effectively

Requirements:
  • Must be a Regent University student
  • Dependable and prompt
  • Strong customer service skills and a desire to help others
  • Excellent verbal and written communication skills
  • Ability to work in a team environment
  • Ability to problem solve
  • Proficiency with Window operating systems, Microsoft Office, and web browser technology
  • Ability to follow written and verbal instructions
  • Commitment to Regent's core values of Excellence, Innovation, and Integrity

Salary: $12.77 per hour
Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.
Benefits
Not benefits eligible.
#LI-DNI
Advertised: 28 Apr 2026 Eastern Daylight Time
Applications close: 01 Dec 2026 Eastern Standard Time
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