Help Desk Technicians - Provide responsive technical support to end-users. * Systems Administrators ... From entry-level to seasoned professionals in IT, cybersecurity, cloud services, project management ...
Help Desk Technicians - Provide responsive technical support to end-users. * Systems Administrators ... From entry-level to seasoned professionals in IT, cybersecurity, cloud services, project management ...
Veteran and Military Spouse IT Network
Norfolk, VA · On-site
$18/hr
We actively support candidates at all career stages, from entry-level transitioning service members ... Network & Systems Administration * IT Support & Help Desk * Database Management * Product & Project ...
Veteran and Military Spouse IT Network
Norfolk, VA · On-site
$18/hr
We actively support candidates at all career stages, from entry-level transitioning service members ... Network & Systems Administration * IT Support & Help Desk * Database Management * Product & Project ...
Veteran and Military Spouse IT Network
Norfolk, VA · On-site +1
We actively support candidates at all career stages, from entry-level transitioning service members ... Network & Systems Administration * IT Support & Help Desk * Database Management * Product & Project ...
Veteran and Military Spouse IT Network
Norfolk, VA · On-site +1
We actively support candidates at all career stages, from entry-level transitioning service members ... Network & Systems Administration * IT Support & Help Desk * Database Management * Product & Project ...
VOIP ENGINEER (LEVEL I-IV Non-Competitive Progression)
Virginia Beach, VA · On-site
$53K - $102K/yr
This is an entry-level position designed to develop technical skills in VoIP and enterprise IT ... Two years of experience in information technology, help desk support, or a related technical field.
VOIP ENGINEER (LEVEL I-IV Non-Competitive Progression)
Virginia Beach, VA · On-site
$53K - $102K/yr
This is an entry-level position designed to develop technical skills in VoIP and enterprise IT ... Two years of experience in information technology, help desk support, or a related technical field.
This is an entry level position designed to develop technical skills in VoIP and enterprise IT ... Two years of experience in information technology, help desk support, or a related technical field.
This is an entry level position designed to develop technical skills in VoIP and enterprise IT ... Two years of experience in information technology, help desk support, or a related technical field.
Toyota Sales Manager
Hampton, VA · On-site
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Toyota Sales Manager
Hampton, VA · On-site
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Used Car Sales Manager
Hampton, VA · On-site
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Used Car Sales Manager
Hampton, VA · On-site
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Toyota Sales Manager
Hampton, VA · On-site
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Toyota Sales Manager
Hampton, VA · On-site
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Used Car Sales Manager
Hampton, VA · On-site
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Used Car Sales Manager
Hampton, VA · On-site
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Toyota Sales Manager
Hampton, VA · On-site
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Toyota Sales Manager
Hampton, VA · On-site
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Toyota Sales Manager
Hampton, VA · On-site
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Toyota Sales Manager
Hampton, VA · On-site
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Used Car Sales Manager
Hampton, VA · On-site
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Used Car Sales Manager
Hampton, VA · On-site
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Toyota Sales Manager
Hampton, VA · On-site
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Toyota Sales Manager
Hampton, VA · On-site
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Used Car Sales Manager
Hampton, VA · On-site
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Used Car Sales Manager
Hampton, VA · On-site
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...
Our Hospitality career opportunities span all levels-from entry-level service roles to experienced ... Hotel & Lodging Operations - Front desk agents, guest services, reservations, housekeeping ...
Our Hospitality career opportunities span all levels-from entry-level service roles to experienced ... Hotel & Lodging Operations - Front desk agents, guest services, reservations, housekeeping ...
Home Solutions Ambassador
Chesapeake, VA · On-site
$230/day
If you're outgoing, motivated, and looking for a job where you're not stuck behind a desk all day ... Help generate quality opportunities for our sales team What You'll Need * Valid driver's license
New
Home Solutions Ambassador
Chesapeake, VA · On-site
$230/day
If you're outgoing, motivated, and looking for a job where you're not stuck behind a desk all day ... Help generate quality opportunities for our sales team What You'll Need * Valid driver's license
New
Customer Service & Administrative Office Assistant
Norfolk, VA · On-site
$30 - $38/hr
... entry level Customer Service & Administrative Support Assistant opportunity. This role is well ... Training is provided for qualified applicants, and the role is structured to help candidates build ...
Customer Service & Administrative Office Assistant
Norfolk, VA · On-site
$30 - $38/hr
... entry level Customer Service & Administrative Support Assistant opportunity. This role is well ... Training is provided for qualified applicants, and the role is structured to help candidates build ...
Entry Level Help Desk information
See Suffolk, VA salary details
$12.12 - $13.95
2% of jobs
$13.95 - $15.78
6% of jobs
$15.78 - $17.61
12% of jobs
$18.12 is the 25th percentile. Wages below this are outliers.
$17.61 - $19.44
17% of jobs
The median wage is $20.90 / hr.
$19.44 - $21.27
16% of jobs
$21.27 - $23.10
16% of jobs
$24.01 is the 75th percentile. Wages above this are outliers.
$23.10 - $24.93
12% of jobs
$24.93 - $26.76
7% of jobs
$26.76 - $28.58
6% of jobs
$28.58 - $30.41
3% of jobs
$30.41 - $32.24
2% of jobs
$12
$22
$32
How much do entry level help desk jobs pay per hour?
As of Aug 30, 2026, the average hourly pay for entry level help desk in Suffolk, VA is $22.02, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.
What is an entry level help desk job?
Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.
What are the key skills and qualifications needed to thrive as an entry level help desk professional?
To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.
What are some common challenges faced by entry level help desk professionals, and how can they overcome them?
Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What is the difference between Entry Level Help Desk vs Technical Support Specialist?
| Aspect | Entry Level Help Desk | Technical Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications like CompTIA A+ beneficial | Similar; often requires CompTIA A+ or Network+ certifications |
| Work Environment | Help desk or call center, primarily remote or on-site | Technical support teams, on-site or remote, often more specialized |
| Employer & Industry Usage | IT departments, MSPs, tech companies | IT service providers, tech companies, corporate IT teams |
| Common Search & Comparison | Yes | Yes |
Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.
How to get started in entry level help desk?
To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.
What are the most commonly searched types of Help Desk jobs in Suffolk, VA?
The most popular types of Help Desk jobs in Suffolk, VA are:
What cities near Suffolk, VA are hiring for Entry Level Help Desk jobs?
Cities near Suffolk, VA with the most Entry Level Help Desk job openings:
Talent Pool - Future Opportunities at Endurance IT Services
Virginia Beach, VA • On-site
Endurance IT Services •
IT Services • 11 - 50 employees11 - 50 employees
Full-time, Contractor
Re-posted 12 days ago
Job description
Position Title: Future Opportunities
Contract Duration: Contract/Direct Hire/Contract-to-Hire
Work Location: Hampton Roads, VA
Work Arrangement: Onsite/Hybrid/Remote
About Us: Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, and IT Consulting to help businesses stay secure and productive. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, plus internal full-time positions.
Note: Some opportunities may not be exclusive and can change as we work with clients but our goal is always to help candidates find the right job.
Why Join Our Talent Pool?
- Showcase Your Expertise: Share your resume and cover letter so we can learn more about your skills and experience.
- Be Ready for the Next Opportunity: When a position opens, we'll already have your information, making the process faster and easier.
Typical Roles We Hire For
- Network Engineers - Design, implement, and maintain network infrastructure.
- Project Managers - Lead IT projects, ensuring timely and successful delivery.
- Systems Engineers - Develop and manage complex IT systems and solutions.
- Help Desk Technicians - Provide responsive technical support to end-users.
- Systems Administrators - Manage servers, storage, and virtualization environments.
- And More: Including roles in cybersecurity, cloud services, and IT consulting.
What We're Looking For
- Innovative Thinkers: Creative problem-solvers who deliver impactful IT solutions.
- Collaborative Team Players: Flexible, accountable, and trustworthy individuals.
- Relevant Skills and Experience: From entry-level to seasoned professionals in IT, cybersecurity, cloud services, project management and consulting.
How to Apply
- Submit Your Resume: Highlight your technical skills, certifications, and accomplishments.
- Include a Cover Letter: Tell us about your career goals and why you're interested in joining Endurance IT Services.
- Stay Connected: Follow us on LinkedIn and visit https://endurance-it.zohorecruit.com/jobs/Careers for updates on new openings.
Important Note: Joining our talent pool does not guarantee a job offer or immediate action. However, it ensures your information is available for future roles that match your qualifications.
About Endurance IT Services
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Virginia Beach, VA, US
Year founded
2008