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Part Time Help Desk Tier 2 Jobs (NOW HIRING)

PSI Pax

Help Desk Agent (On-call)(2887)

Patuxent River, MD · On-site

$19.25 - $24.50/hr

PSI Pax, Inc. has an exciting opportunity for a Help Desk Agent (On-Call) to support our government ... Provide Tier 1 technical assistance to computer program users. * Answer questions or resolve ...

Crayola LLC

Help Desk Assistant

Orlando, FL

Help Desk Assistant, Part-Time, Orlando, FL GENERAL SUMMARY: Provides first level support for all guest facing and operational hardware/software systems PRINCIPAL DUTIES & RESPONSIBILITIES: * Assists ...

AEG

Help Desk Analyst

Indianapolis, IN · On-site

$20 - $23/hr

Indianapolis, IN (In-person required) Schedule: Part-Time, 20-24 hours per week FLSA Status: Non ... No two days are the same-office support, networking, and event technology. * Hands-on experience:

Crayola Experience

Help Desk Assistant

Orlando, FL · On-site

Help Desk Assistant, Part-Time, Orlando, FL GENERAL SUMMARY: Provides first level support for all guest facing and operational hardware/software systems PRINCIPAL DUTIES & RESPONSIBILITIES: * Assists ...

Colliers Engineering & Design

Part-Time Helper

Skippack, PA · On-site

$15.50 - $19.25/hr

... help in the production area to join our team and assist in all aspects of the job. The ideal ... Preferably two 8-hour days or willing to work with them regarding hours Qualifications:

New

H&K Group

Part-Time Helper

Skippack, PA · On-site

$15.50 - $19.25/hr

... help in the production area to join our team and assist in all aspects of the job. The ideal ... two 8-hour days or willing to work with them regarding hours

H&K Group

Part-Time Helper

Skippack, PA · On-site

$15.50 - $19.25/hr

... help in the production area to join our team and assist in all aspects of the job. The ideal ... two 8-hour days or willing to work with them regarding hours Employment Type: PART_TIME

H&K Group

Part-Time Helper

Skippack, PA

$15.50 - $19.25/hr

... help in the production area to join our team and assist in all aspects of the job. The ideal ... two 8-hour days or willing to work with them regarding hours Employment Type: PART_TIME

H&K Group

Part-Time Helper

Skippack, PA · On-site

$15.50 - $19.25/hr

Reid's Tannery Promotional Products , a division of H&K Group, Inc ., is looking for part-time help ... two 8-hour days or willing to work with them regarding hours

10over8

Help Desk Tech / Office Assistant

Encino, CA · On-site

$18 - $23.50/hr

Los Angeles consulting company is seeking an Office Assistant / Mid-Level Help Desk Technician ... is part-time but can easily transform to full-time with the right person. There is great ...

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How much do part time help desk tier 2 jobs pay per hour?

As of May 29, 2026, the average hourly pay for part time help desk tier 2 in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Help Desk Tier 2, and why are they important?

To thrive as a Part Time Help Desk Tier 2, you need strong troubleshooting abilities, in-depth knowledge of operating systems and networks, and typically an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and diagnostic utilities is essential. Excellent communication, patience, and problem-solving skills help you resolve complex issues while supporting both users and Tier 1 staff. These skills are vital for efficiently diagnosing problems, minimizing downtime, and ensuring high levels of user satisfaction.

What are the most common challenges faced by Part Time Help Desk Tier 2 professionals?

Part Time Help Desk Tier 2 professionals often encounter challenges such as balancing complex technical problem-solving with limited hours, prioritizing tickets that require in-depth troubleshooting, and maintaining clear communication with both users and Tier 1 staff. Since Tier 2 roles deal with escalated issues, it’s important to quickly analyze and resolve cases that couldn't be addressed at the initial level, which can be demanding when working part time. Effective time management and strong documentation practices are essential for ensuring seamless handoffs and continuity of support within the team.

What are Part Time Help Desk Tier 2 jobs?

Part Time Help Desk Tier 2 jobs involve providing technical support for computer systems, software, and hardware, typically for employees or customers needing more advanced assistance than what Tier 1 support can provide. These roles are part-time, meaning the hours are less than a full-time schedule, allowing for flexible work arrangements. Tier 2 technicians handle escalated issues that require more specialized knowledge, such as troubleshooting complex problems, resolving network issues, and coordinating with higher-level support if necessary. They often document solutions and help improve support processes.
What cities are hiring for Part Time Help Desk Tier 2 jobs? Cities with the most Part Time Help Desk Tier 2 job openings:
What are the most commonly searched types of Help Desk Tier 2 jobs? The most popular types of Help Desk Tier 2 jobs are:
What states have the most Part Time Help Desk Tier 2 jobs? States with the most job openings for Part Time Help Desk Tier 2 jobs include:
Part Time Help Desk Tier 2 jobs near you
Help Desk Technician

Help Desk Technician

The Aubuchon Company

Westminster, MA • On-site

$17 - $18/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

The Aubuchon Company is a 4th generation family company with 100+ retail locations that believes we don't need to choose between being a "mom and pop" and a modern-day competitor. Our success is a direct reflection of the diverse, fun and ambitious team members who deliver "The Aubuchon Difference" every day as a true market differentiator. We are a high-performing, family company looking to expand our team with people who have Passion for the work we do and the Humility to learn and grow with us!
Job Requirements

The Resource Center Help Desk Technician will be responsible for troubleshooting incoming tickets and calls, tracking POS issues, and performing maintenance tasks.


This position is onsite in our Westminster, MA Support Center and has varied hours Monday through Sunday.


  • Competently and professionally field day-to-day technical inquiries from team members. These may be related to:
  • Laptops/PCs
  • Tablets
  • Printers
  • Network equipment or connections
  • Telephone connections
  • Cloud services or line of business software
  • Other related devices, accounts, and services
  • Perform remote troubleshooting through established diagnostic techniques and by asking pertinent questions.
  • Clearly and concisely document issues, while focusing on possible improvements to established best practices.
  • Prepare registers and other devices for deployment.
  • Collaborate with the Point of Sale (POS) Team on special projects as needed, which may include travel.

Work Experience
  • 1+ year of technical experience in helpdesk or technical customer support preferred.
  • 2-3 years of customer service experience preferred.
  • Associate degree preferred.
  • Availability to work variable shifts including weekdays, nights, and weekends.  
  • Ability to work both independently and collaboratively as a project requires.
  • Ability to strictly follow instructions and directions.
  • Demonstrated ability to investigate and identify hardware, network, or software issues and take steps to resolve them with limited supervision.
  • Experience working in ticketing systems to record issues, customer correspondence, and methods used to resolve the situation to the customer's satisfaction.
  • Warm and friendly demeanor and positive attitude.
  • Solid verbal, written, and interpersonal communication skills are required.
  • Ability to prioritize and complete multiple tasks simultaneously is required.
  • Proficiency with Microsoft Windows, MS Office, and Google Suite.

Physical Demands/Work Environment:


  • Able to function capably in an office environment using standard equipment (telephones, fax machines, computers, copiers, etc.)
  • Must be able to lift up to 50 pounds. Frequent lifting and/or carrying of objects weighing up to 10 pounds.
  • Must be able to complete office-related physical activities (walking, standing, talking, hearing, pushing, reaching, seeing, stooping/crouching, depth perception, identifying colors) as needed.

Benefits
  • Pay ranging from $17.00 to $18.00 per hour
  • 401(k) with Match Program - Available Day 1
  • PTO Awards starting at 80 hours and increases with seniority
  • Paid Holidays
  • Medical, Vision, Dental Insurance
  • Company Funded - HSA/HRA Program
  • Short Term Disability
  • Company Paid Life Insurance
  • Wellness Program - Earn $300 annually
  • Team Member Assistance Program and Fund
  • Discounted Pet Health Insurance
  • Gym Reimbursement
  • Tuition Reimbursement Program
  • Training and Growth Opportunities
  • Team Member Discounts at all locations
  • Company Discount Program for Tickets, Electronics, Vacations, and more!

The Aubuchon Company is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. We do not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of The Aubuchon Company and we will not be obligated to pay a placement fee.
Employment Type: PART_TIME

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