ZipRecruiter

Log In

2

Part Time Help Desk Tier 2 Jobs (NOW HIRING)

PlastiPak

IT Help Desk Representative (Part-Time)

Plymouth, MI · On-site

$16.75 - $21.50/hr

We are seeking a Help Desk Representative to join our on-site IT team in Plymouth. In this role, you will provide technical advice, support, and troubleshooting assistance to users across all levels ...

Endeavor Health

Phlebotomist II - Tier 2

Evanston, IL

$19.31 - $28/hr

Evanston Hospital * Full Time/Part Time: Per Diem - Tier 2 * Hours: Monday-Friday, 1:30pm-11pm ... mission to "help everyone in our communities be their best". Endeavor Health is committed to ...

NorthShore

Phlebotomist II - Tier 2

Evanston, IL · On-site

$19.31 - $28/hr

Evanston Hospital * Full Time/Part Time: Per Diem - Tier 2 * Hours: Monday-Friday, 1:30pm-11pm ... mission to "help everyone in our communities be their best". Endeavor Health is committed to ...

10over8

Help Desk Tech / Office Assistant

Encino, CA · On-site

$18 - $23.50/hr

Los Angeles consulting company is seeking an Office Assistant / Mid-Level Help Desk Technician ... is part-time but can easily transform to full-time with the right person. There is great ...

previous page

Showing results 41-60

All JobsHelp Desk Tier 2 JobsPart Time Help Desk Tier 2 Jobs

Part Time Help Desk Tier 2 information

See salary details

$12

$23

$33

How much do part time help desk tier 2 jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for part time help desk tier 2 in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Help Desk Tier 2, and why are they important?

To thrive as a Part Time Help Desk Tier 2, you need strong troubleshooting abilities, in-depth knowledge of operating systems and networks, and typically an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and diagnostic utilities is essential. Excellent communication, patience, and problem-solving skills help you resolve complex issues while supporting both users and Tier 1 staff. These skills are vital for efficiently diagnosing problems, minimizing downtime, and ensuring high levels of user satisfaction.

What are the most common challenges faced by Part Time Help Desk Tier 2 professionals?

Part Time Help Desk Tier 2 professionals often encounter challenges such as balancing complex technical problem-solving with limited hours, prioritizing tickets that require in-depth troubleshooting, and maintaining clear communication with both users and Tier 1 staff. Since Tier 2 roles deal with escalated issues, it’s important to quickly analyze and resolve cases that couldn't be addressed at the initial level, which can be demanding when working part time. Effective time management and strong documentation practices are essential for ensuring seamless handoffs and continuity of support within the team.

What are Part Time Help Desk Tier 2 jobs?

Part Time Help Desk Tier 2 jobs involve providing technical support for computer systems, software, and hardware, typically for employees or customers needing more advanced assistance than what Tier 1 support can provide. These roles are part-time, meaning the hours are less than a full-time schedule, allowing for flexible work arrangements. Tier 2 technicians handle escalated issues that require more specialized knowledge, such as troubleshooting complex problems, resolving network issues, and coordinating with higher-level support if necessary. They often document solutions and help improve support processes.
What cities are hiring for Part Time Help Desk Tier 2 jobs? Cities with the most Part Time Help Desk Tier 2 job openings:
What are the most commonly searched types of Help Desk Tier 2 jobs? The most popular types of Help Desk Tier 2 jobs are:
What states have the most Part Time Help Desk Tier 2 jobs? States with the most job openings for Part Time Help Desk Tier 2 jobs include:
Part Time Help Desk Tier 2 jobs near you
College Aide- Help Desk Technician

College Aide- Help Desk Technician

City of New York

Manhattan, NY • On-site

$22 - $29.50/hr

Part-time

Posted 17 days ago

City Of New York rating

7.1

Company rating: 7.1 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

530th of 703 rated public administrative organizations

Job description

Job Description

The New York City Department of Youth and Community Development (DYCD) invests in of community-based organizations and programs to alleviate the effects of poverty and to opportunities for New Yorkers and communities to flourish.
DYCD is seeking an IT Help Desk College Aide to perform the following :
- Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner.
- Provide Helpdesk/desktop support for hardware and software computer systems and peripherals.
- Support and set up audio/visual equipment, computers, and Laptops in several conference rooms, training rooms and Auditorium.
- Assist with IMAC's (Installs, Moves, Adds, & Changes) with the computer systems and peripherals for all DYCD staff at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and
complete Service Now Service Desk Tickets submitted by the DYCD staff.
- Provide Remote Desktop and Laptop support for DYCD staff participating in the Hybrid Work from Home Program.
COLLEGE AIDE - ASSIGNMENT LEVE - 1020B

Qualifications

For Assignment Level I:
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
For Assignment Level II (Information Technology):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
For Assignment Level III (Information Technology Fellow):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.
SPECIAL NOTE
Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

What City Of New York employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply