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Part Time Help Desk Tier 2 Jobs (NOW HIRING)

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

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Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

Xerox

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Help Desk Technician (Part Time)

Duluth, GA · On-site

$18.50 - $24.75/hr

This contract role is part time (two days per week onsite). We are seeking a proactive and technically skilled Help Desk Support Technician to serve as a key liaison between our team and the MITs ...

Fastenal Company

Distribution Center Help Desk

Jessup, PA · On-site

$16.50 - $21.25/hr

Distribution Center Help Desk 1225 Mid Valley Dr, Jessup, PA 18434 PA100 Distribution Center Part-time Shift(s): MON TUE WED THU 2:00pm - 6:00pm FRI 1:00pm - 5:00pm Up to 28 hours/week OVERVIEW: Find ...

WVU Medicine

Assoc Help Desk Tech - Casual

Morgantown, WV · On-site

$20.50 - $27.75/hr

EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High school diploma or equivalent AND Two (2) year of help desk call center, customer service, or application support experience required OR ; Associate ...

WVU Medicine

Assoc Help Desk Tech - Casual

Morgantown, WV · On-site

$20.50 - $27.75/hr

EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High school diploma or equivalent AND Two (2) year of help desk call center, customer service, or application support experience required OR ; Associate ...

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Part Time Help Desk Tier 2 information

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How much do part time help desk tier 2 jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for part time help desk tier 2 in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Help Desk Tier 2, and why are they important?

To thrive as a Part Time Help Desk Tier 2, you need strong troubleshooting abilities, in-depth knowledge of operating systems and networks, and typically an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and diagnostic utilities is essential. Excellent communication, patience, and problem-solving skills help you resolve complex issues while supporting both users and Tier 1 staff. These skills are vital for efficiently diagnosing problems, minimizing downtime, and ensuring high levels of user satisfaction.

What are the most common challenges faced by Part Time Help Desk Tier 2 professionals?

Part Time Help Desk Tier 2 professionals often encounter challenges such as balancing complex technical problem-solving with limited hours, prioritizing tickets that require in-depth troubleshooting, and maintaining clear communication with both users and Tier 1 staff. Since Tier 2 roles deal with escalated issues, it’s important to quickly analyze and resolve cases that couldn't be addressed at the initial level, which can be demanding when working part time. Effective time management and strong documentation practices are essential for ensuring seamless handoffs and continuity of support within the team.

What are Part Time Help Desk Tier 2 jobs?

Part Time Help Desk Tier 2 jobs involve providing technical support for computer systems, software, and hardware, typically for employees or customers needing more advanced assistance than what Tier 1 support can provide. These roles are part-time, meaning the hours are less than a full-time schedule, allowing for flexible work arrangements. Tier 2 technicians handle escalated issues that require more specialized knowledge, such as troubleshooting complex problems, resolving network issues, and coordinating with higher-level support if necessary. They often document solutions and help improve support processes.
What cities are hiring for Part Time Help Desk Tier 2 jobs? Cities with the most Part Time Help Desk Tier 2 job openings:
What are the most commonly searched types of Help Desk Tier 2 jobs? The most popular types of Help Desk Tier 2 jobs are:
What states have the most Part Time Help Desk Tier 2 jobs? States with the most job openings for Part Time Help Desk Tier 2 jobs include:
Part Time Help Desk Tier 2 jobs near you

POS Help Desk Technician

Focus Point Of Sale

Irvine, CA • On-site

$21.50 - $29/hr

Part-time

Posted 18 days ago

Job description

A POS Help Desk Technician is responsible for providing phone support to end users on a variety of issues and working in a team environment to provide exceptional customer service. Technician will be responsible for identifiying, researching, and resolving technical problems; responding to telephone calls, electronic and personnel requests for technical and application support; tracking and monitoring the problem to insure a timely resolution; and following appropriate escalation procedures. Other responsibilities may include special POS programming as assigned or internal knowledgebase documentation.
Knowledge/Experience:
  • 1-2 years help desk experience
  • High School degree or equivalent
  • Proven ability to troubleshoot computer hardware and Microsoft Windows
  • Experienced with network troubleshooting
  • Ability to learn multiple software applications
  • Restaurant experience a plus!

Position Type:
Part Time

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