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Part Time Help Desk Support Jobs (NOW HIRING)

WIRED TECHNOLOGY LLC

Help Desk Analyst

Mcdonough, GA · On-site

$25 - $35/hr

We are considering both part-time or full-time candidates. Duties * Provide guidance and support to ... Monitor help desk performance metrics to identify areas for improvement and implement necessary ...

Technologix

IT Help Desk - Part-Time

Ruston, LA

... help protect the company's character and business. IT Help Desk - Part-Time Technician ... Direct unsolved issues to the next level of support personnel * Provide detailed information on IT ...

MetroSys

Help Desk Technician

Denver, CO · On-site

$20.50 - $27.75/hr

Provide Tier 1 and Tier 2 end-user support for approximately 55 users in a hybrid environment ... Ability to work independently in a hybrid, part-time structure. Engagement Details * 50 hours per ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

... help protect the company's character and business. IT Help Desk Part-Time Technician ... Direct unsolved issues to the next level of support personnel * Provide detailed information on IT ...

MetroSys

Help Desk Technician

Denver, CO · On-site

$20 - $35/hr

Provide Tier 1 and Tier 2 end-user support for approximately 55 users in a hybrid environment ... Ability to work independently in a hybrid, part-time structure. Engagement Details * 50 hours per ...

MetroSys

Help Desk Technician

Denver, CO · On-site

$20 - $35/hr

Provide Tier 1 and Tier 2 end-user support for approximately 55 users in a hybrid environment ... Ability to work independently in a hybrid, part-time structure. Engagement Details * 50 hours per ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

... help protect the company's character and business. IT Help Desk - Part-Time Technician ... Direct unsolved issues to the next level of support personnel * Provide detailed information on IT ...

MetroSys

Help Desk Technician

Denver, CO · On-site

$20 - $35/hr

Provide Tier 1 and Tier 2 end-user support for approximately 55 users in a hybrid environment ... Ability to work independently in a hybrid, part-time structure. Engagement Details * 50 hours per ...

New York Cloud Apps

Help Desk Engineer

New York, NY

The Help Desk Engineer (HDE) is an experience IT support technician working in a service representative capactity for a variety of clients. The Help Desk Engineer is responsible for first-line ...

AUDI JLR LOTUS BMW MOTO

IT Help Desk 1 Intern

Wilmington, NC · On-site

$12.75 - $17.25/hr

IT Help Desk Internship Location: On-site | Cape Fear Moto Group Reports To: IT & Information ... You will work directly with the IT Manager and gain practical experience supporting day to day ...

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Part Time Help Desk Support information

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How much do part time help desk support jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for part time help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Help Desk Support, and why are they important?

To excel as a Part Time Help Desk Support, you need a good grasp of computer systems, troubleshooting techniques, and often a basic IT certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are vital for ensuring prompt support, minimizing downtime, and maintaining user satisfaction.

What are some common challenges faced by part-time help desk support staff, and how can they be managed?

Part-time help desk support staff often face challenges such as juggling multiple requests during peak hours and needing to quickly adapt to a wide range of technical issues. Additionally, because of limited hours, staying updated on ongoing cases or changes in procedures can be more difficult than for full-time counterparts. To manage these challenges, it's helpful to maintain clear communication with the rest of the IT team, use detailed ticket notes, and set aside time at the start of each shift to review recent updates or unresolved tickets. This approach ensures smooth collaboration and consistent support for end users.

What does a Part Time Help Desk Support do?

A Part Time Help Desk Support professional assists users with technical issues related to computer systems, software, and hardware. They typically diagnose problems, provide solutions either remotely or in person, and escalate more complex issues to senior IT staff. Working part-time means they usually have flexible hours and may cover specific shifts or peak periods. Their main goal is to ensure users can work efficiently by resolving technical problems quickly and effectively.
What cities are hiring for Part Time Help Desk Support jobs? Cities with the most Part Time Help Desk Support job openings:
What are the most commonly searched types of Help Desk Support jobs? The most popular types of Help Desk Support jobs are:
What states have the most Part Time Help Desk Support jobs? States with the most job openings for Part Time Help Desk Support jobs include:
Infographic showing various Part Time Help Desk Support job openings in the United States as of June 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Help Desk Analyst

WIRED TECHNOLOGY LLC

Mcdonough, GA • On-site

$25 - $35/hr

Full-time, Part-time

This job post has expired today. Applications are no longer accepted.

Job description

We are seeking a skilled and dedicated Help Desk Analyst to lead our technical support team. The ideal candidate will possess a strong background in IT support and customer service, with a focus on providing exceptional assistance to our users. This role requires effective communication skills, technical expertise, and the ability to manage a team in a fast-paced environment. The position will oversee the daily operations of the help desk, ensuring that all support requests are handled efficiently and effectively. We are considering both part-time or full-time candidates.

Duties

  • Provide guidance and support to ensure high-quality service delivery.
  • Oversee the troubleshooting of software and hardware issues across various operating systems including Windows and mobile OS.
  • Ensure effective management of IT infrastructure, including computer networking, VPNs, firewalls, and LAN setups.
  • Utilize tools such as NinjaRMM for ticket management and tracking.
  • Conduct regular training sessions for staff and clients on technical support best practices and customer service skills.
  • Monitor help desk performance metrics to identify areas for improvement and implement necessary changes.
  • Maintain documentation of processes, procedures, and knowledge base articles for user reference.
  • Act as an escalation point and backup for Tier 1 support.

Experience

  • Proven experience in technical support or help desk management roles.
  • Strong knowledge of computer management principles and IT infrastructure.
  • Proficiency in Microsoft 365 applications and software troubleshooting techniques.
  • Experience with desktop support tasks including installation, configuration, and maintenance of computer hardware.
  • Experience with remediation of account hijacks and ransomware.
  • Familiarity with networking concepts such as LAN configurations, VPNs, firewalls, and security protocols.
  • Excellent communication skills with a focus on customer service excellence.
  • Ability to work collaboratively in a team-oriented environment while managing multiple priorities effectively.

License/Certification:

  • CompTIA Network+, A+, Microsoft or similar certification (Required)

Work Location: In person