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Part Time Help Desk Support Jobs (NOW HIRING)

AUDI JLR LOTUS BMW MOTO

IT Help Desk 1 Intern

Wilmington, NC · On-site

$12.75 - $17.25/hr

IT Help Desk Internship Location: On-site | Cape Fear Moto Group Reports To: IT & Information ... You will work directly with the IT Manager and gain practical experience supporting day to day ...

Universities of Wisconsin

Technology I - Help Desk

Superior, WI · On-site

$19.25 - $25.75/hr

If so, then the IT Help Desk Customer Support position is the job for you! The IT Help Desk provides a learning, supportive, team environment. IT Help Desk Customer Support Responsibilities: Our top ...

Sralab

Help Desk Specialist - Registry

Chicago, IL · On-site

$25/hr

The Help Desk Specialist will consistently demonstrate support of the Shirley Ryan AbilityLab ... statement of Vision, Mission and Core Values by striving for excellence, contributing to the team ...

Buhler West Michigan

Technical Help Desk

Cary, NC · On-site

$19.75 - $26.50/hr

Responsible for performing a variety of customer support and service duties, providing technical support through a customer and field service help desk. This is where you'll excel • Answers phone ...

Brabazon

IT Help Desk Specialist

Green Bay, WI · On-site

Brabazon is looking for a part-time Help Desk Specialist or intern in our Green Bay office. With direction of the IT Manager, the Information Specialist's role is to support and maintain the ...

Implify Inc

Help desk Analyst

Blue Bell, PA

$19.50 - $26.75/hr

... that supports employees' professional development IMPLIFY's staff members, comprised almost ... work for Part time for this position) Working days: Open all the days (until end of contract ...

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How much do part time help desk support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for part time help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What does a part time help desk support do?

A Part Time Help Desk Support professional assists users with technical issues related to computer systems, software, and hardware. They typically diagnose problems, provide solutions either remotely or in person, and escalate more complex issues to senior IT staff. Working part-time means they usually have flexible hours and may cover specific shifts or peak periods. Their main goal is to ensure users can work efficiently by resolving technical problems quickly and effectively.

What are the key skills and qualifications needed to thrive as a part time help desk support?

To excel as a Part Time Help Desk Support, you need a good grasp of computer systems, troubleshooting techniques, and often a basic IT certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are vital for ensuring prompt support, minimizing downtime, and maintaining user satisfaction.

What are some common challenges faced by part time help desk support staff, and how can they be managed?

Part-time help desk support staff often face challenges such as juggling multiple requests during peak hours and needing to quickly adapt to a wide range of technical issues. Additionally, because of limited hours, staying updated on ongoing cases or changes in procedures can be more difficult than for full-time counterparts. To manage these challenges, it's helpful to maintain clear communication with the rest of the IT team, use detailed ticket notes, and set aside time at the start of each shift to review recent updates or unresolved tickets. This approach ensures smooth collaboration and consistent support for end users.

What cities are hiring for Part Time Help Desk Support jobs?

Cities with the most Part Time Help Desk Support job openings:

What are the most commonly searched types of Help Desk Support jobs?

The most popular types of Help Desk Support jobs are:

What states have the most Part Time Help Desk Support jobs?

States with the most job openings for Part Time Help Desk Support jobs include:

What are popular job titles related to Part Time Help Desk Support jobs?

For Part Time Help Desk Support jobs, the most frequently searched job titles are:

Infographic showing various Part Time Help Desk Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Help Desk Representative Tier 1- Permanent Part-time

Camden, NJ • On-site

Camden County College
Colleges, Universities, and Professional Schools • 501 - 1,000 employees
Learn more about Camden County Collegeexternal

$20/hr

Full-time, Part-time

Medical, Retirement, PTO

Posted 28 days ago

Key responsibilities

  • Respond to requests for technical assistance in person, via phone, or electronically.

  • Diagnose and resolve technical hardware and software issues, and escalate urgent situations.

  • Log help desk interactions, administer help desk software, and prepare activity reports.

Job description

Position Information
Position Information (Default Section)
Title
Help Desk Representative Tier 1- Permanent Part-time
Overview
Camden County College (CCC) is a leading two-year community College with campuses in Blackwood, Cherry Hill and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution.
As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development.
Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work.
Choose CCC for competitive salaries and comprehensive benefits, including health, retirement and tuition assistance.
Location
Blackwood Campus
Department
Office of Information Technology
Days and Hours
Monday-Friday 8:00am - 1:00pm
Requisition Number
Position Goals
• The Help Desk Representative - Tier 1 will report directly to the Help Desk Manager and will provide user support and customer service on company supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action.
• The Help Desk Representative - Tier 1 will remain consistent with Camden County College's acknowledgement of the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community's traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, in our workplaces and society.
Job Description
  • Respond to requests for technical assistance in person, via phone, electronically
  • Diagnose and resolve technical hardware and software issues
  • Rresearch questions using available information resources
  • Advise user on appropriate action
  • Follow standard help desk procedures
  • Log all help desk interactions
  • Administer help desk software
  • Redirect problems to appropriate resource
  • Identify and escalate situations requiring urgent attention
  • Track and route problems and requests and document resolutions
  • Prepare activity reports
  • Stay current with system information, changes and updates
  • A flexible work schedule is required with occasional night and weekend support.

Minimum Qualifications
  • Associate's degree or equivalent work experience
  • Proven customer support experience
  • Oral and written communication skills
  • Excellent interpersonal skills with a focus on customer service.
  • Working knowledge of fundamental operations of relevant software, hardware and other equipment
  • Knowledge of relevant call tracking applications
  • Ability to work collaboratively in a team environment.
  • A flexible work schedule is required with occasional shift changes.

Benefits
Camden County College offers a benefits package to our permanent part-time employees that includes a retirement plan and short-term disability plan as well as a paid time off policy, which includes paid holiday time. Additional benefits include an Employee Assistance Program (EAP), tuition reimbursement, tuition waiver programs and professional development opportunities.
Special Instructions for Applicants
Published Salary Range
$20.00/hour
Job Open Date
08/17/2026
Job Close Date
Open Until Filled
Yes
Job Category
No Response
Application Types Accepted
Main App - Applicant

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