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Part Time Help Desk Support Jobs (NOW HIRING)

Fastenal Company

Distribution Center Help Desk

Jessup, PA · On-site

$16.50 - $21.25/hr

Working as Part-time Distribution Center Help Desk, you will provide customer service to Fastenal ... support o Performing quality checks verifying product descriptions and quantities match o Locating ...

Fastenal Company

Distribution Center Help Desk

Winona, MN · On-site

$15/hr

Working as Part-time Distribution Center Help Desk, you will provide customer service to Fastenal ... support o Performing quality checks verifying product descriptions and quantities match o Locating ...

Parkland Health

... support via telephone to clinical and business end-users experiencing issues with connectivity ... IT help desk, IT service desk, or technical support experience. - Prefer a minimum of three years ...

WVU Medicine

Assoc Help Desk Tech - Casual

Morgantown, WV · On-site

$20.50 - $27.75/hr

Provides first contact customer support to end users for a variety of computer applications ... Help desk is also responsible for monitoring the ongoing operations of the Data Center Facility.

WVU Medicine

Assoc Help Desk Tech - Casual

Morgantown, WV · On-site

$20.50 - $27.75/hr

Provides first contact customer support to end users for a variety of computer applications ... Help desk is also responsible for monitoring the ongoing operations of the Data Center Facility.

Growing MSP Company

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IT Field Technician - Part-time with Travel

Toledo, OH · On-site

$18 - $25/hr

Manage help desk support tickets , ensuring timely resolution and excellent customer satisfaction. * Conduct IT project coordination and scheduling (deployments, upgrades, migrations, etc.

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Part Time Help Desk Support information

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How much do part time help desk support jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for part time help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Help Desk Support, and why are they important?

To excel as a Part Time Help Desk Support, you need a good grasp of computer systems, troubleshooting techniques, and often a basic IT certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are vital for ensuring prompt support, minimizing downtime, and maintaining user satisfaction.

What are some common challenges faced by part-time help desk support staff, and how can they be managed?

Part-time help desk support staff often face challenges such as juggling multiple requests during peak hours and needing to quickly adapt to a wide range of technical issues. Additionally, because of limited hours, staying updated on ongoing cases or changes in procedures can be more difficult than for full-time counterparts. To manage these challenges, it's helpful to maintain clear communication with the rest of the IT team, use detailed ticket notes, and set aside time at the start of each shift to review recent updates or unresolved tickets. This approach ensures smooth collaboration and consistent support for end users.

What does a Part Time Help Desk Support do?

A Part Time Help Desk Support professional assists users with technical issues related to computer systems, software, and hardware. They typically diagnose problems, provide solutions either remotely or in person, and escalate more complex issues to senior IT staff. Working part-time means they usually have flexible hours and may cover specific shifts or peak periods. Their main goal is to ensure users can work efficiently by resolving technical problems quickly and effectively.
What cities are hiring for Part Time Help Desk Support jobs? Cities with the most Part Time Help Desk Support job openings:
What are the most commonly searched types of Help Desk Support jobs? The most popular types of Help Desk Support jobs are:
What states have the most Part Time Help Desk Support jobs? States with the most job openings for Part Time Help Desk Support jobs include:
Infographic showing various Part Time Help Desk Support job openings in the United States as of June 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,356 per year, or $20.8 per hour.
Helpdesk Administrator (Part Time Weekends)

Helpdesk Administrator (Part Time Weekends)

Native American Technology Corporation

Suffolk, VA • On-site

Part-time

Posted 11 days ago

Job description

Job Type
Part-time
Description
Successful candidate will be a Joint Knowledge Online (JKO) Help Desk Subject Matter Expert (SME) for the internet-based courseware presented via the JKO Learning Content Management System (LCMS).
***This position is a part time position, with 4 slots within the following Hours of Operation: Friday's 2300-Sat 1100; Sat 1100-2300; Sat 2300-Sun 1100; and Sun 1100-2300.
Duties and Responsibilities:
  • Specific job task includes answering help desk inquiries via phone, email, and web on all JKO supported applications.
  • Will be asked to assist customers with specific courseware issues, as well as account inquiries.
  • Serve as liaison between staff and the technology department to resolve issues.
  • Must also be capable of documenting actions to be reported to government and contract leadership.
  • Perform any group related functions as required.

Requirements
  • Requires an active secret clearance
  • Experience using MS Office products
  • Basic understanding of Java script, Flash, and basic Internet functions, e.g. checking browser for settings on browser.
  • Work with staff and customer requires good interpersonal skills. Help-desk personnel will respond to telephone calls and e-mail messages from customers looking for help with computer problems. In responding to these inquiries, help-desk technicians must listen carefully to the customer, ask questions to diagnose the nature of the problem, and then patiently walk the customer through the problem-solving steps.
  • Must understand how to use portals, Learning Management Systems, etc.
  • Must have good verbal and written communications skills.
  • Must have poise and confidence to work alone

Desired Qualifications:
  • Acceptable Majors: Any Technical field at the bachelor's level is a plus.
  • Experience in using the JKO LCMS; prefer a minimum of 2 years JKO JMO experience, and full working knowledge and rights to the JKO LCMS as a Systems Administrator.
  • 6 months Help Desk experience (desired), especially if using Remedy or similar ticketing program
  • Experience in training military & civilian personnel via computer based and web-based applications;
  • Experience in working with Advanced Distributed Learning.

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