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IT Field Technician - Part-time with Travel

Toledo, OH · On-site

$18 - $25/hr

Manage help desk support tickets , ensuring timely resolution and excellent customer satisfaction. * Conduct IT project coordination and scheduling (deployments, upgrades, migrations, etc.

Excela Health

SUPPORT CENTER ANALYST/HELP DESK

Greensburg, PA · On-site

$18.75 - $25.75/hr

Provides Level 1 support to customers' requests. Solves requests such as password resets, common software application (including systems applications), and hardware related issues. Provides first ...

Excela Health

SUPPORT CENTER ANALYST/HELP DESK

Greensburg, PA · On-site

$18.75 - $25.75/hr

Provides Level 1 support to customers' requests. Solves requests such as password resets, common software application (including systems applications), and hardware related issues. Provides first ...

City of Galveston, TX

IT Support Internship-1

Galveston, TX · On-site

$14 - $18.75/hr

Provide first level help desk support to multiple offices and locations on software and applications. Assist in workstation installations. ESSENTIAL FUNCTIONS : Essential functions, as defined under ...

Cityofgalveston

IT Support Internship-1

Galveston, TX · On-site

$14 - $18.75/hr

Provide first level help desk support to multiple offices and locations on software and applications. Assist in workstation installations. ESSENTIAL FUNCTIONS : Essential functions, as defined under ...

10over8

Help Desk Tech / Office Assistant

Encino, CA · On-site

$18 - $23.50/hr

Los Angeles consulting company is seeking an Office Assistant / Mid-Level Help Desk Technician ... is part-time but can easily transform to full-time with the right person. There is great ...

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Part Time Help Desk Support information

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How much do part time help desk support jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for part time help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Help Desk Support, and why are they important?

To excel as a Part Time Help Desk Support, you need a good grasp of computer systems, troubleshooting techniques, and often a basic IT certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are vital for ensuring prompt support, minimizing downtime, and maintaining user satisfaction.

What are some common challenges faced by part-time help desk support staff, and how can they be managed?

Part-time help desk support staff often face challenges such as juggling multiple requests during peak hours and needing to quickly adapt to a wide range of technical issues. Additionally, because of limited hours, staying updated on ongoing cases or changes in procedures can be more difficult than for full-time counterparts. To manage these challenges, it's helpful to maintain clear communication with the rest of the IT team, use detailed ticket notes, and set aside time at the start of each shift to review recent updates or unresolved tickets. This approach ensures smooth collaboration and consistent support for end users.

What does a Part Time Help Desk Support do?

A Part Time Help Desk Support professional assists users with technical issues related to computer systems, software, and hardware. They typically diagnose problems, provide solutions either remotely or in person, and escalate more complex issues to senior IT staff. Working part-time means they usually have flexible hours and may cover specific shifts or peak periods. Their main goal is to ensure users can work efficiently by resolving technical problems quickly and effectively.
What cities are hiring for Part Time Help Desk Support jobs? Cities with the most Part Time Help Desk Support job openings:
What are the most commonly searched types of Help Desk Support jobs? The most popular types of Help Desk Support jobs are:
What states have the most Part Time Help Desk Support jobs? States with the most job openings for Part Time Help Desk Support jobs include:
Infographic showing various Part Time Help Desk Support job openings in the United States as of June 2026, with employment types broken down into 8% Full Time, 79% Part Time, and 13% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.
IT Help Desk Representative (Part-Time)

IT Help Desk Representative (Part-Time)

PlastiPak

Plymouth, MI

$16.75 - $21.50/hr

Part-time

Posted 4 days ago

Plastipak Packaging rating

6.6

Company rating: 6.6 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

86th of 112 rated packaging manufacturers

Job description

We are seeking a Help Desk Representative to join our on-site IT team in Plymouth. In this role, you will provide technical advice, support, and troubleshooting assistance to users across all levels and departments of the organization. The work schedule is Friday & Saturday evenings from 7pm to 7am. This is a long-term contract position.

You Will:

  • Provide first level support for all systems and ensure appropriate escalation to specialist teams.
  • Support users within a particular area and aim to maintain an environment that enables them to perform their own role efficiently.
  • React to reported problems in a manner which keeps disruption to a minimum ensuring the user is kept up to date as to the status of any problems they have.
  • Work on assignments that are semi-routine in nature where ability to recognize deviation from accepted practices is required.
  • Ensure faults are identified and repaired in accordance with all relevant health and safety regulations.
  • Ensure repaired equipment is tested and performs to an agreed standard.


You Have:

  • Excellent customer service skills that could assist non-technical users in a professional and friendly manner.
  • PC literate with a good working knowledge of Microsoft Office and Outlook required.
  • Windows 11 experience required.
  • Understanding of LAN and Networking concepts preferred.
  • Web programming experience (JavaScript, VBScript, HTML, PHP, C, C++, CSS, XML, and SQL) preferred.
  • Troubleshoot computer related issues over the phone locally and to remote locations.

Plastipak is an Equal Opportunity Employer

In order to process your job application, Plastipak collects and stores the personal information that you submit via this website. Please refer to Plastipak's Privacy Policy to understand how Plastipak uses and protects the information that you provide.

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