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Part Time Help Desk Support Jobs in Texas (NOW HIRING)

Help Desk Technician Intern

Arlington, TX ยท On-site

$13.50 - $18/hr

Our teams work across engineering, operations, and corporate functions to support a fast-growing, mission-driven organization. Role Overview: We're looking for an Help Desk Technician Intern to ...

Help Desk Technician Intern

Arlington, TX ยท On-site

$13.50 - $18/hr

Our teams work across engineering, operations, and corporate functions to support a fast-growing, mission-driven organization. Role Overview: We're looking for an Help Desk Technician Intern to ...

Help Desk Technician Intern

Arlington, TX ยท On-site

$13.50 - $18/hr

Our teams work across engineering, operations, and corporate functions to support a fast-growing, mission-driven organization. Role Overview: We're looking for an Help Desk Technician Intern to ...

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Part Time Help Desk Support information

See Texas salary details

$9

$19

$30

How much do part time help desk support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for part time help desk support in Texas is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.49 per hour, depending on experience, location, and employer.

What does a part time help desk support do?

A Part Time Help Desk Support professional assists users with technical issues related to computer systems, software, and hardware. They typically diagnose problems, provide solutions either remotely or in person, and escalate more complex issues to senior IT staff. Working part-time means they usually have flexible hours and may cover specific shifts or peak periods. Their main goal is to ensure users can work efficiently by resolving technical problems quickly and effectively.

What are the key skills and qualifications needed to thrive as a part time help desk support?

To excel as a Part Time Help Desk Support, you need a good grasp of computer systems, troubleshooting techniques, and often a basic IT certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are vital for ensuring prompt support, minimizing downtime, and maintaining user satisfaction.

What are some common challenges faced by part time help desk support staff, and how can they be managed?

Part-time help desk support staff often face challenges such as juggling multiple requests during peak hours and needing to quickly adapt to a wide range of technical issues. Additionally, because of limited hours, staying updated on ongoing cases or changes in procedures can be more difficult than for full-time counterparts. To manage these challenges, it's helpful to maintain clear communication with the rest of the IT team, use detailed ticket notes, and set aside time at the start of each shift to review recent updates or unresolved tickets. This approach ensures smooth collaboration and consistent support for end users.

What are the most commonly searched types of Help Desk Support jobs in Texas?

The most popular types of Help Desk Support jobs in Texas are:

What cities in Texas are hiring for Part Time Help Desk Support jobs?

Cities in Texas with the most Part Time Help Desk Support job openings:

Infographic showing various Part Time Help Desk Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $40,393 per year, or $19.4 per hour.

Part Time Help Desk Support

Wharton, TX โ€ข On-site

Wharton County Junior College
Educationย โ€ขย 501 - 1,000 employees

$12.56/hr

Part-time

Retirement

Posted 24 days ago


Key responsibilities

  • Provide first line response and support for students, faculty, and staff with information technology requests.

  • Filter and escalate appropriate service requests to the Help Desk Technician or Help Desk/Training Coordinator.

  • Communicate effectively with end-users and provide instructions to assist with troubleshooting basic technical issues.


Job description

Salary: $12.56 Hourly
Location : Wharton Campus, 911 Boling Highway, Wharton, TX
Job Type: Support Staff Part Time
Job Number: 2608 S 058
Department: Vice Pres of Information Technology Area
Division: Information Technology
Opening Date: 08/20/2026
General Description
The Part Time Help Desk Support is responsible for providing excellent customer service supporting first line response for students, faculty, and staff requiring assistance with information technology request. This position filters and escalates appropriate service requests to the Help Desk Technician or the Help Desk/Training Coordinator
Requirements
This position requires a High School diploma or equivalent. One (1) year of current office work experience or equivalent education (30 college credit hours) or a combination of work experience and education. Basic knowledge of internet browsers, operating systems and basic trouble-shooting techniques is required. Experience answering telephones, communicating effectively with a diverse end-user population, and providing instructions to users is required. A criminal background check is required.
To be considered for this position, all qualified applicants must attach to their online application the following documents:
  1. Copy of college transcript (if applicable)
  2. Resume
  3. Cover Letter outlining relevant experience
All documents must be attached to one online application to be considered. Please re-open your application form to verify all documents are properly attached.
Wharton County Junior College (WCJC) provides three retirement plans for it's part time employees. Part time employees must select and contribute to one of these three retirement plans.
Teachers Retirement System (TRS)
Part time employees of WCJC who are currently contributing to TRS through another school must select TRS. TRS deductions will be made from their paycheck. (Note-Part time employees not currently contributing to TRS through another school system MUST choose either Social Security or the 403b Tax Sheltered Annuity plan offered by WCJC through TIA-CREF.)
Social Security
Social Security is a retirement plan provided by the Federal Government. Social Security deductions are not made with pre-tax dollars. Contributions made while employed with WCJC are not available upon termination with the College but at retirement. Retirement benefits are administered by the Social Security Administration.
403b Tax Sheltered Annuity
The 403b Tax Sheltered Annuity is a retirement plan offered by WCJC through TIA-CREF. Employees choosing this tax sheltered retirement fund contribute 7.50% of their gross income. Contributions to TIAA-CREF are made with pre-tax dollars. The money earned by the plan is tax sheltered until withdrawn. Employees who choose TIAA-CREF vest in the retirement fund with their first contribution. An employee, upon termination of employment with WCJC, is eligible to withdraw their vested funds from the 403b plan subject to the penalties and terms of the TIAA-CREF and IRS rules concerning 403b plans.
Questions regarding retirement plans should be directed to the WCJC Payroll and Benefits Office at 1-800-561-9252 extension 6376.
01
Do you have a high school diploma or equivalent?
  • Yes
  • No

02
Do you have one year of current office work experience? If not, do you have equivalent education (30 college credit hours) or a combination of work experience and education?
  • Yes
  • No

03
Do you have basic knowledge of internet browsers, operating systems and basic trouble-shooting techniques?
  • Yes
  • No

04
Do you have experience answering telephones, communicating effectively with a diverse end-user population, and providing instructions to users?
  • Yes
  • No

05
I have verified that the following attachments have been successfully uploaded to my WCJC online application:
  • Copy of College Transcript (if applicable)
  • Resume
  • Cover Letter

Required Question