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Part Time Collection Jobs in Delaware (NOW HIRING)

An inventive collection of wine and imaginative drinks paired with soul warming food have made C&L ... Our current openings include full-time and part-time opportunities. Check us out on Instagram ...

An inventive collection of wine and imaginative drinks paired with soul warming food have made C&L ... Our current openings include full-time and part-time opportunities. Check us out on Instagram ...

An inventive collection of wine and imaginative drinks paired with soul warming food have made C&L one of the most popular restaurants in the area." Come join our team! We have current part-time and ...

An inventive collection of wine and imaginative drinks paired with soul warming food have made C&L one of the most popular restaurants in the area." Come join our team! We have current part-time and ...

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Part Time Collection information

See Delaware salary details

$11

$19

$28

How much do part time collection jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for part time collection in Delaware is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.89 per hour, depending on experience, location, and employer.

What is a part time collection?

Part time collection jobs involve contacting individuals or businesses to collect overdue payments or debts on a part-time schedule. These roles often include making phone calls, sending emails or letters, and maintaining records of all collection activities. Part time collectors may work for collection agencies, financial institutions, healthcare providers, or other businesses that need help managing outstanding accounts. The hours are typically flexible, making it a good option for students or those seeking supplemental income. Good communication skills and professionalism are essential for success in this role.

What are the key skills and qualifications needed to thrive as a part time collection specialist?

To thrive as a Part Time Collection Specialist, you need a solid understanding of billing processes, account management, and basic financial principles, often supported by a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) tools, and basic office systems like Excel is typically required. Strong negotiation, active listening, and problem-solving skills set top performers apart in this role. These skills are vital to effectively recover outstanding debts while maintaining positive client relationships and ensuring compliance with company and legal guidelines.

What are some common challenges faced by part-time collection agents, and how can they be managed effectively?

Part-time collection agents often face challenges such as reaching customers during limited working hours and handling difficult conversations about overdue payments. Balancing assertiveness with empathy is crucial to maintaining positive customer relationships while achieving collection goals. Effective time management and clear communication with the full-time team can help ensure continuity and success in the role. Many organizations also provide training and support to help agents handle objections professionally and use negotiation techniques.

What is the difference between Part Time Collection vs Part Time Customer Service?

AspectPart Time CollectionPart Time Customer Service
Primary RoleRecovering overdue payments and managing accounts receivableAssisting customers with inquiries, complaints, and support
Required SkillsDebt collection, negotiation, communicationCommunication, problem-solving, patience
Work EnvironmentOffice or remote, often in finance or collections departmentsCall centers, retail, or online support environments
CertificationsNone typically required, but debt collection licenses may be preferredNone typically required

Part Time Collection focuses on recovering overdue payments and managing accounts receivable, requiring negotiation skills. In contrast, Part Time Customer Service emphasizes assisting customers with inquiries and support, focusing on communication and problem-solving. Both roles are common in service-oriented industries and often share similar work environments, but their primary responsibilities differ significantly.

What are the most commonly searched types of Collection jobs in Delaware?

The most popular types of Collection jobs in Delaware are:

Infographic showing various Part Time Collection job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $40,768 per year, or $19.6 per hour.

Part-time Patient Service Representative-UD Health NMPCC

Newark, DE • On-site

University of Delaware
Colleges, Universities, and Professional Schools • 1 - 5K employees

$17 - $21.75/hr

Part-time

Posted 16 days ago


University Of Delaware rating

5.7

Company rating: 5.7 out of 10

Based on 21 frontline employees who took The Breakroom Quiz


Job description

Part-time Patient Service Representative-UD Health NMPCC
Job no: 503685
College / VP Area: College of Health Sciences
Work type: Staff, Part-Time
Location: Newark, DE
Categories: Part Time, Health Services
Position: Patient Service Representative
Location: Nurse Manage Primary Care Clinic-STAR Campus, Health Sciences Complex
Hours: M-F 24-29 hours weekly
Context of the Job:
The Patient Service Representative performs specialized duties including processing, researching, analyzing, compiling, and maintaining administrative records and accounts. The successful applicant for this position will be detail-oriented, flexible, and responsible for serving as a backup for clinic office operations. Operating with minimal supervision, the Patient Service Representative is expected to demonstrate initiative, strong problem-solving skills, and consistent discretion and independent judgment when addressing clinic-related matters and operational needs.
The applicant must be able to communicate effectively with patients, clients, families, clinicians, insurance companies, and other individuals in the community using a variety of communication styles. The Patient Service Representative greets and responds to patients, assists with documentation, gathers and maintains personal information and compliance. Duties include collecting payments, processing and verifying insurance details, obtaining medical history, and keeping patients informed and updated throughout various aspects of their care and clinic experience.
The Patient Service Representative will be required to demonstrate schedule flexibility to support operational needs. The position requires the ability and willingness to travel between UD Health clinic locations based on business needs and to provide coverage and operational support at the various clinics. This may include adjusting work locations and schedules to support patient volume, staffing needs, and continuity of clinic operations.
Preferred applicants will possess knowledge of medical billing, insurance verification, and/or financial processes, as well as the ability to work independently, prioritize competing responsibilities, and adapt effectively to changing clinic needs.
Major Responsibilities:
Responsible for obtaining or verifying information of clinic management data and resolving problems relating to medical and financial procedures and deadlines, while maintaining excellent client service and patient experiences.
  • Research and respond to routine and non-routine inquiries from patients, medical facilities, billing companies/organizations, and insurance companies.
  • Review, verify and process financial and non-financial documents and payments. Review patient accounts, identify delinquent accounts, and collect due amounts.
  • Verify patient's insurance coverage and collect co-payments.
  • Process credit card payments and balance daily cash deposits.
  • Investigate and direct patient inquiries or complaints to appropriate medical staff members for resolution.
  • Help maintain schedule utilization and conduct appropriate scheduling.
  • Check out patients upon appointment completion, schedule for future appointments, follow-up on self-pay balances and questions.
  • Assist with achievement of new patient goals by discussing positive qualities of the Practice during check-out. Demonstrate care, enthusiasm, and empathy. Understand practice goals and new patient processes.
  • Perform general office duties, such as document preparation, scanning, and indexing.
  • Enter and update insurance information.
  • Maintain confidentiality of Patient PHI and any other related information according to HIPAA Privacy Practices. Maintain clean, neat work areas.
  • Applies intermediate-advanced skills appropriate for the position or specialization, including, but not limited to, insurance authorizations and verifications.
  • Utilizes word processing, spreadsheet, and database computer applications, including electronic medical billing software.
  • Works under limited supervision with clearly defined procedures.
  • Welcomes patients, visitors, faculty, and guests to the Clinic.
  • Other related duties as assigned.

Qualifications:
  • High school diploma or GED and two to three years of experience. Experience in a health or educational setting preferred, or an equivalent combination of education and experience.
  • Experience in office operations or customer service.
  • Experience in data collection, which includes collecting, compiling, and maintaining data from multiple sources such as files, records, databases, customers, staff, or others.
  • Sensitivity to confidential matters and patient needs is vitally important. General knowledge of HIPAA guidelines is required.
  • Experience with effective time management skills and prioritizing.

Special Requirements:
  • Must be flexible with work schedules and clinic locations based on patient and staffing needs.
  • Must be willing to travel between UD Health clinic locations as needed.
  • May need to adjust schedules or work locations to ensure smooth clinic operations.

Notice of Non-Discrimination and Equal Opportunity
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VI and VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.
Applications close: Oct 06 2026 Eastern Daylight Time
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