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Part Time Call Center Representative Jobs (NOW HIRING)

HeadPinz

Call Center Representative

Fort Myers, FL · On-site

$15 - $18.75/hr

Call Center Representative HeadPinz & FastTrax Entertainment Centers Department: Call Center Location: HeadPinz and FastTrax Entertainment Centers (All Locations) Employment Type: Hourly FLSA Status:

AnswerOne

Call Center Agent

Mcallen, TX · On-site

$16 - $18.50/hr

Part-Time Call Center AgentCompany: AnswerOne l Location: McAllen, TX (In-Office)Pay: $16-$18.50/hr l Hours: Part-Time, Requires 1 weekend day (Sat/Sun) and HolidaysAnswerOneis hiring Part-Time Call ...

StretchLab

Call Center Representative

Houston, TX · On-site

$13 - $15/hr

We are looking for full and part time employees who want to advance with our fast growing brand ... Our Call Center Representatives are local to Houston, TX or any of the other locations operated by ...

Bath Planet

Call Center Representative

Holbrook, NY · On-site

$20/hr

Call Center Representative (Part-time to Full-time) Hourly plus bonus Location: Hauppauge, NY(In-Office) Bath Planet of Metro New York is one of the fastest growing brands in the acrylic bath ...

Bath Planet

Call Center Representative

Holbrook, NY · On-site

$16.25 - $20.25/hr

Call Center Representative (Part-time to Full-time) Hourly plus bonus Location: Hauppauge, NY(In-Office) Bath Planet of Metro New York is one of the fastest growing brands in the acrylic bath ...

Dabella

Part Time Call Center

Call, TX · On-site

$14.75 - $18.50/hr

This isan in-person call center sales position. The Ideal candidateis determined, strategic , and triumphant .Candidates willing to learnand be coached into new experiencesand comfortable with ...

Anserfone

Call Center Agent

Memphis, TN · On-site

$16/hr

Part-Time Call Center AgentCompany: AnserfoneLocation: Memphis, TN (In-Office)Pay: $16/hrHours: Part-Time l Requires 1 weekend day (Sat/Sun) and HolidaysAnserfone is hiring Part-Time Call Center ...

Sralab

Call Center Representative - Scheduler

Chicago, IL · On-site

$17.05 - $27.45/hr

Summary The Call Center Representative will serve as the first point of contact for patients scheduling outpatient therapy and physician appointments. During the scheduling phone calls, the ...

Valor VIP

Call Center Representative (Part-Time)

Addison, TX · On-site

$15 - $19.25/hr

We're looking for enthusiastic and dependable individuals to join our team as Part-Time Call Center Representatives. In this role, you'll support a variety of inbound and outbound customer service ...

Valor VIP

Call Center Representative (Part-Time)

Addison, TX · On-site

$15 - $19.25/hr

We're looking for enthusiastic and dependable individuals to join our team as Part-Time Call Center Representatives. In this role, you'll support a variety of inbound and outbound customer service ...

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Part Time Call Center Representative information

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How much do part time call center representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for part time call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a part time call center representative do?

A Part Time Call Center Representative is responsible for handling incoming or outgoing customer calls on behalf of a company. Their main duties include answering questions, resolving complaints, providing information about products or services, and documenting customer interactions. They typically work flexible hours, often evenings or weekends, and may work in various industries such as retail, banking, or telecommunications. Good communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a part time call center representative, and why are they important?

To thrive as a Part Time Call Center Representative, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, problem-solving, and a positive attitude are crucial soft skills for excelling in customer interactions. These competencies ensure efficient issue resolution, customer satisfaction, and smooth workflow in a fast-paced call center environment.

What are some common challenges faced by part time call center representatives, and how can they be managed?

Part time call center representatives often face challenges such as handling high call volumes during peak shifts, adapting to various customer personalities, and staying updated on product or service changes with limited hours. Effective time management and strong communication skills are key to managing these challenges. Employers typically provide thorough training and ongoing support, and teamwork is encouraged to ensure representatives feel prepared and confident during their shifts.
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Part Time Call Center Representative jobs near you
Infographic showing various Part Time Call Center Representative job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Part-Time Call Center

Troy, MI • On-site

Michigan Schools and Government Credit Union
201 - 500 employees
Learn more about Michigan Schools and Government Credit Unionexternal

$15.25 - $19/hr

Part-time

Medical, Retirement, PTO

Re-posted 15 days ago

Michigan Schools & Government Credit Union rating

7.5

Company rating: 7.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description


Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for more 70 years and welcomes everyone in Michigan to bank with us. We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. As the sixth largest Credit Union in Michigan, MSGCU has 24 branch offices in south east Michigan, over 450 team members, 150,000 members, $4 billion in assets, and a 97% member satisfaction rating for two decades. We are a caring organization that strives to ensure an equitable and inclusive culture where everyone is valued and respected. Our dedication to team member engagement has contributed to the honor of being named a Top Workplace by The Detroit Free Press twelve years in a row.
If you have a passion for helping people and providing exceptional and dependable service, we want you on our team!
Information about our comprehensive total rewards package can be found here.
Call Center Representatives will work an average of 29 hours per week during our call center hours: Monday-Wednesday 8am-5pm, Thursday 8am-6pm, Friday 8am-7pm, and Saturday 8am-1pm.
Overview of Responsibilities: Delivers the desired member experience by providing high quality service via telephone and e-mail across member service, lending, and digital service queues. Uses active listening skills to identify and address/resolve member needs and cross sell products and services to deepen member relationships. Works as a productive, cooperative, and engaged team member to serve members and reach individual and Call Center team goals.
  • Member Service: Consults with members to explain financial services, resolve inquiries, and provide information on MSGCU's services, eligibility requirements, and account options. Performs a variety of member service tasks, including accurately processing account transfers, setting up automated services, assisting with account updates, processing loan payments, ordering debit/credit cards, and following up on fraud and dispute claims as needed to ensure member satisfaction.
  • Troubleshooting and De-escalation: Reviews account data to understand and resolve members concerns. Maintains calm and professional communication to de-escalate situations and ensure members concerns are addressed. Troubleshoots online banking, mobile app, and other digital services to deliver an exceptional member experience.
  • Consumer Lending: Collects and inputs required information for loan applications and ensures all accompanying notes and details are documented. Notates member closing preferences and provides direction to members regarding required documentation needed to complete the closing process.
  • Cross-Selling: Actively listens for cues during member interactions to identify potential needs and provide recommendations on products or services that align with their financial goals. Contributes to the achievement of department sales goals by deepening member relationships and promoting relevant solutions and opportunities to enhance the members financial success.

Core Competencies:
  • Member Focus: Builds strong member relationships (internal/external) by using active listening skills to gain insight into member needs, identifying opportunities to benefit the member, efficiently resolving problems, and providing superior quality service. Behavior consistently demonstrates engagement with members and commitment to MSGCU initiatives.
  • Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency and enthusiasm.
  • Communicates Effectively: Develops and delivers communications (verbal, including via phone, and written) that convey a clear understanding of the unique needs of different audiences.
  • Instills Trust: Gains the confidence of others by modeling honesty, integrity, authenticity, and behaviors that align with organizational values. Exemplifies courage by stepping up to address difficult issues.
  • Self-Development: Actively seeks new ways to grow and be challenged using formal and informal development channels.

Education and Experience Requirements:
  • High school diploma or GED; and
  • Either of the following experience within a fast-paced customer service environment:

o 1 year of experience within financial services, or
o 2 years of experience within a call center with sales or production goals
  • Suggestive selling and business solicitation experience in a financial institution preferred.

Working Conditions:
  • Office and branch location environment with little discomfort from noise, extreme temperature, dust, or other factors.
  • Occasionally required to travel throughout MSGCU's service area as business needs require.
  • Exposed to potentially hazardous conditions, such as robbery. Receives detailed instructions and security procedures on an annual basis to minimize risk.
  • This work involves sitting most of the time with brief periods of walking or standing and may occasionally require lifting and/or moving up to 10 pounds.

Compensation and Benefits:
Competitive salaries are just the starting point for MSGCU team members. We also champion our team members with generous health benefits, vacation time, retirement plan contributions and discounts on loans and phone service also come with the job.
  • Base hourly pay begins at $19.70 / hour
  • Team members in this role are eligible to earn incentives as part of our variable compensation plan
  • If you are at least 21 years old, you will receive a 3% contribution from MSGCU, and a 100% match for the next 7% you contribute to your 401(k)
  • You will enjoy 12 paid holidays and up to 60 hours of PTO your first year of service (pro-rated based on start date)

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