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Part Time Call Center Agent Jobs (NOW HIRING)

Houston Methodist

$12.75 - $16.75/hr

At Houston Methodist, the Call Center Agent position is responsible for assisting internal and external customers of the assigned department with service requests of a routine and emergent nature.

State of Indiana

Call Center Agent

Madison, IN

$12.65/hr

The Call Center Agent will provide a first-class service, ensuring that the guests' needs are met ... Part-time and intermittent employees enjoy flexible scheduling, have opportunities to learn new ...

State of Indiana

Call Center Agent

Madison, IN · On-site

$12.65/hr

The Call Center Agent will provide a first-class service, ensuring that the guests' needs are met ... Part-time and intermittent employees enjoy flexible scheduling, have opportunities to learn new ...

Wynn Resorts

Call Center Agent

Las Vegas, NV

$14.25 - $18.75/hr

The Reservations Sales & Marketing Agent responds to every guest inquiry professionally in a ... Minimum of one year work experience in a high-volume call center * Proficient in MS Office & able ...

Wynn Resorts

Call Center Agent

Las Vegas, NV · On-site

$14.25 - $18.75/hr

Company Description The Reservations Sales & Marketing Agent responds to every guest inquiry ... Minimum of one year work experience in a high-volume call center * Proficient in MS Office & able ...

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Part Time Call Center Agent information

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How much do part time call center agent jobs pay per hour?

As of May 29, 2026, the average hourly pay for part time call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Call Center Agent, and why are they important?

To thrive as a Part Time Call Center Agent, you need strong communication skills, active listening, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer proficiency is typically required. Patience, resilience, and problem-solving abilities help agents deliver excellent customer service and manage difficult interactions. These skills are crucial for maintaining customer satisfaction and ensuring efficient, effective call resolution in a dynamic environment.

What are some common challenges faced by part-time call center agents, and how can they be effectively managed?

Part-time call center agents often face challenges such as managing high call volumes during peak hours and adapting to varying shift schedules. Staying up to date with product or service information can also be difficult with limited hours. To manage these challenges, it's important to communicate regularly with supervisors, make use of available training resources, and develop effective time management skills. Building strong relationships with team members can also help create a supportive work environment and facilitate knowledge sharing.

What are part time call center agents?

Part time call center agents are professionals who handle customer calls, inquiries, or support requests for a company, but work fewer hours per week than full-time agents. They may answer questions, resolve issues, or provide information to customers over the phone, often during peak periods or outside standard business hours. This role typically requires good communication skills, patience, and the ability to work flexible shifts. Part time schedules can be ideal for students, parents, or those seeking supplemental income.

Will Amazon really pay you to work from home?

Part Time Call Center Agents working from home for companies like Amazon are typically paid an hourly wage or per call, depending on the company's policies. Many remote customer service roles offer competitive pay, flexible schedules, and require basic computer skills and a reliable internet connection. However, it is important to verify the specific employer's payment structure and job requirements before applying.

What is the difference between Part Time Call Center Agent vs Customer Service Representative?

AspectPart Time Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteRetail, office, or remote settings
Industry UsageTelecommunications, tech, financeRetail, banking, healthcare
Search & Comparison IntentCustomer support, inbound calls, part-time rolesCustomer service, client interaction, part-time roles

Both roles involve assisting customers, often require similar credentials, and are found in similar industries. The main difference is that a Part Time Call Center Agent typically handles inbound or outbound calls in a call center environment, often remotely or on-site, while a Customer Service Representative may work in various settings like retail or healthcare, with broader customer interaction responsibilities.

More about Part Time Call Center Agent jobs
What cities are hiring for Part Time Call Center Agent jobs? Cities with the most Part Time Call Center Agent job openings:
What are the most commonly searched types of Call Center Agent jobs? The most popular types of Call Center Agent jobs are:
What states have the most Part Time Call Center Agent jobs? States with the most job openings for Part Time Call Center Agent jobs include:
What job categories do people searching Part Time Call Center Agent jobs look for? The top searched job categories for Part Time Call Center Agent jobs are:
Part Time Call Center Agent jobs near you
Infographic showing various Part Time Call Center Agent job openings in the United States as of May 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Agent (Bilingual Spanish)

Asian American Health Coalition

Houston, TX • On-site

$15/hr

Full-time, Part-time

Posted 26 days ago

Job description

Description:

POSITION TITLE: Call Center Agent

LOCATION: HOPE Health and Wellness Center

REPORTS TO: Call Center Team Lead

EDUCATION: High School Diploma or GED; Associate degree preferred

WORK EXPERIENCE: 2 years or more in healthcare preferred

SALARY RANGE: Starting at $15.00/hour

FLSA STATUS: Hourly – Non-Exempt

POSITION TYPE: Part-Time

LANGUAGE: Fluent in English; Bilingual in English and Spanish, Mandarin, or Vietnamese is required


HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


JOB SUMMARY:

Under general supervision, the Call Center Agent will be responsible for professionally responding to telephone inquiries from callers and ensuring patient satisfaction by providing quality service, identifying patient needs and assisting them with issues/concerns related to health care issues.


MAJOR DUTIES & RESPONSIBILITIES:

  • Answer telephone promptly and in a polite and professional manner;
  • Obtain and enter accurate demographic information into eClinical Works;
  • Schedule appointments properly and inform patient of items to bring to appointment;
  • Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization;
  • Act as a liaison for the patients of the clinic;
  • Direct calls to other departments as necessary;
  • Use sound judgment when handling calls, especially with irate patients;
  • Understand when to escalate calls to medical personnel/physicians/managers;
  • Positively contribute to staff morale and corporate culture;
  • Ensure that work assignments and information gathered from day to day work is not shared with anyone and protects all patient and agency information. Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality;
  • Ensure that our patients get the best possible care;
  • Contact patients for required programs;
  • Follow up with rescheduling missed appointments as assigned;
  • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;
  • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision, and Values.
Requirements:

QUALIFICATION REQUIREMENTS:

  • Ability to communicate effective on the telephone;
  • Ability to relate to patients with diverse educational, socioeconomic, and ethnic backgrounds;
  • Strong written and oral communication skills;
  • Strong customer service skills;
  • Ability to handle confidential and sensitive information;
  • Insurance and medical experience preferred;
  • Proficient in use of computers and software programs;
  • Must be detailed oriented and able to handle multi-tasks;
  • Office equipment (e.g., computer, copier);
  • Must be able to handle multiple tasks, complexity, and diversity of customers.


EDUCATION and/or EXPERIENCE:

High School diploma or GED is required; Associates Degree is preferred. Experience in the medical field or prior call center experience is preferred.


OTHER SKILLS and ABILITIES:

  • Bilingual (Mandarin or Vietnamese with English) is required;
  • Above average skills in language ability as well as public speaking and writing;
  • Must have good transportation and a valid Texas Driver’s license.