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Part Time Call Center Agent Jobs in Raleigh, NC (NOW HIRING)

Campus Apartments

Leasing Agent (Part-Time)

Raleigh, NC

$16.25 - $19.50/hr

The Leasing Agent reports to the General Manager. This position is responsible for assisting with ... call for minor deviations * Ability to think rationally beyond a specific set of instructions

Extended Stay America

NSR Suites Part Time-100011

Durham, NC · On-site

$13 - $16.25/hr

POSITION PURPOSE AND SUMMARY The NSR Suites Part Time responds to certain types of on-call business ... Attending to guests upon call notification from outside service agent for check-ins, emergency ...

Kimbrell Agency

Life Insurance Agent

Chapel Hill, NC · Remote

$50K - $100K/yr

You'll call these clients, set appointments, and meet virtually to help them find the best ... Some agents even start part-time and transition to full-time. A Real Opportunity for Growth: This ...

Peaceful Return to Eden

Veterinarian

Raleigh, NC · Remote

$100K - $160K/yr

Dedicated call center support handles scheduling, client inquiries, and payment processing ... Seek flexibility, part-time or full-time work * Want higher pay * Are recovering from burnout or ...

Supercuts

Part Time Licensed Hair Stylist

Durham, NC · On-site

$25 - $35/hr

Join our fun team and salon at a very busy shopping center located at the Commons at University ... For IMMEDIATE CONSIDERATION & to set up an INTERVIEW, please call/text Brett @ 984-349-4239.

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Part Time Call Center Agent information

See Raleigh, NC salary details

$10

$16

$24

How much do part time call center agent jobs pay per hour?

As of May 28, 2026, the average hourly pay for part time call center agent in Raleigh, NC is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Call Center Agent, and why are they important?

To thrive as a Part Time Call Center Agent, you need strong communication skills, active listening, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer proficiency is typically required. Patience, resilience, and problem-solving abilities help agents deliver excellent customer service and manage difficult interactions. These skills are crucial for maintaining customer satisfaction and ensuring efficient, effective call resolution in a dynamic environment.

What are some common challenges faced by part-time call center agents, and how can they be effectively managed?

Part-time call center agents often face challenges such as managing high call volumes during peak hours and adapting to varying shift schedules. Staying up to date with product or service information can also be difficult with limited hours. To manage these challenges, it's important to communicate regularly with supervisors, make use of available training resources, and develop effective time management skills. Building strong relationships with team members can also help create a supportive work environment and facilitate knowledge sharing.

What are part time call center agents?

Part time call center agents are professionals who handle customer calls, inquiries, or support requests for a company, but work fewer hours per week than full-time agents. They may answer questions, resolve issues, or provide information to customers over the phone, often during peak periods or outside standard business hours. This role typically requires good communication skills, patience, and the ability to work flexible shifts. Part time schedules can be ideal for students, parents, or those seeking supplemental income.

Will Amazon really pay you to work from home?

Part Time Call Center Agents working from home for companies like Amazon are typically paid an hourly wage or per call, depending on the company's policies. Many remote customer service roles offer competitive pay, flexible schedules, and require basic computer skills and a reliable internet connection. However, it is important to verify the specific employer's payment structure and job requirements before applying.

What is the difference between Part Time Call Center Agent vs Customer Service Representative?

AspectPart Time Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteRetail, office, or remote settings
Industry UsageTelecommunications, tech, financeRetail, banking, healthcare
Search & Comparison IntentCustomer support, inbound calls, part-time rolesCustomer service, client interaction, part-time roles

Both roles involve assisting customers, often require similar credentials, and are found in similar industries. The main difference is that a Part Time Call Center Agent typically handles inbound or outbound calls in a call center environment, often remotely or on-site, while a Customer Service Representative may work in various settings like retail or healthcare, with broader customer interaction responsibilities.

What are the most commonly searched types of Call Center Agent jobs in Raleigh, NC? The most popular types of Call Center Agent jobs in Raleigh, NC are:
What are popular job titles related to Part Time Call Center Agent jobs in Raleigh, NC? For Part Time Call Center Agent jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Part Time Call Center Agent jobs in Raleigh, NC look for? The top searched job categories for Part Time Call Center Agent jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Part Time Call Center Agent jobs? Cities near Raleigh, NC with the most Part Time Call Center Agent job openings:
Part Time Call Center Agent jobs near you
Infographic showing various Part Time Call Center Agent job openings in Raleigh, NC as of May 2026, with employment types broken down into 65% Full Time, 28% Part Time, and 7% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,810 per year, or $16.7 per hour.
Call Center Representative (Research).

Call Center Representative (Research).

Grace Federal Solutions LLC

Cary, NC • On-site

$14 - $17.50/hr

Part-time

Posted 20 days ago

Job description

Call Center Representative – Clinical Research (Bilingual Preferred)
Location: Durham, NC
Employer: Grace Federal Solutions
Type: Part-Time

Use Your Communication Skills to Support Public Health Research.

Grace Federal Solutions is seeking a detail-oriented Call Center Representative to support clinical research participant outreach and data collection efforts in Durham, NC.

This role is ideal for candidates with experience in call centers, healthcare, or clinical research who understand the importance of compliance, accuracy, and professional communication.

If you’re comfortable speaking with diverse populations and working within structured research protocols, we want to meet you.

What You’ll DoParticipant Outreach & Scheduling

  • Conduct outbound calls to research participants for appointment confirmation, eligibility screening, and study updates

  • Respond to inbound participant inquiries regarding study procedures

  • Clearly explain study-related information in a professional and compassionate manner

  • Use Spanish/English bilingual skills to improve participant accessibility (preferred)

Clinical Research Support

  • Follow approved scripts and study protocols

  • Ask pre-approved screening questions to determine participant eligibility

  • Document interactions accurately in research systems

  • Escalate protocol deviations or concerns to the research team

Data Entry & Documentation

  • Enter participant data into EDC systems and research databases

  • Track follow-ups and ensure completion of required participant touchpoints

  • Maintain strict confidentiality standards

Compliance & Quality

  • Adhere to HIPAA and institutional privacy guidelines

  • Participate in call monitoring and quality assurance reviews

  • Maintain professionalism in all participant communications

What We’re Looking For

  • Minimum 2 years of experience in:

    • Call center operations OR

    • Clinical research support

  • Strong data entry accuracy and attention to detail

  • Clear verbal communication skills

  • Comfortable working with structured scripts and compliance requirements

  • Basic proficiency in Microsoft Office tools

  • Ability to manage call volume and meet productivity expectations

Bilingual (Spanish/English) strongly preferred.

All candidates must pass background screening and meet confidentiality requirements.

Why Join Grace Federal Solutions?

  • Support meaningful public health research

  • Gain exposure to clinical research operations

  • Work in a structured, compliance-driven environment

  • Be part of a team that values professionalism and community impact

We are an Equal Opportunity Employer committed to an inclusive workplace.

Ready to Make an Impact?

Submit your resume today. Qualified candidates will be contacted for an initial screening interview.

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