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Part Time Call Center Agent Jobs in Kansas (NOW HIRING)

Commonwealth Hotels

Front Desk Agent

Manhattan, KS · On-site

$12 - $15.25/hr

... center, and versatile meeting space. We are committed to creating exceptional experiences for ... The Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk allows ...

Commonwealth Hotels

Front Desk Agent

Manhattan, KS · On-site

$12.50 - $16/hr

... center, and versatile meeting space. We are committed to creating exceptional experiences for ... The Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk allows ...

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All JobsCall Center Agent JobsPart Time Call Center Agent JobsPart Time Call Center Agent Jobs in Kansas

Part Time Call Center Agent information

See Kansas salary details

$9

$15

$22

How much do part time call center agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for part time call center agent in Kansas is $15.35, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.92 per hour, depending on experience, location, and employer.

What is the difference between Part Time Call Center Agent vs Customer Service Representative?

AspectPart Time Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteRetail, office, or remote settings
Industry UsageTelecommunications, tech, financeRetail, banking, healthcare
Search & Comparison IntentCustomer support, inbound calls, part-time rolesCustomer service, client interaction, part-time roles

Both roles involve assisting customers, often require similar credentials, and are found in similar industries. The main difference is that a Part Time Call Center Agent typically handles inbound or outbound calls in a call center environment, often remotely or on-site, while a Customer Service Representative may work in various settings like retail or healthcare, with broader customer interaction responsibilities.

What are the key skills and qualifications needed to thrive as a part time call center agent, and why are they important?

To thrive as a Part Time Call Center Agent, you need strong communication skills, active listening, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer proficiency is typically required. Patience, resilience, and problem-solving abilities help agents deliver excellent customer service and manage difficult interactions. These skills are crucial for maintaining customer satisfaction and ensuring efficient, effective call resolution in a dynamic environment.

What is a part time call center agent?

Part time call center agents are professionals who handle customer calls, inquiries, or support requests for a company, but work fewer hours per week than full-time agents. They may answer questions, resolve issues, or provide information to customers over the phone, often during peak periods or outside standard business hours. This role typically requires good communication skills, patience, and the ability to work flexible shifts. Part time schedules can be ideal for students, parents, or those seeking supplemental income.

What are some common challenges faced by part-time call center agents, and how can they be effectively managed?

Part-time call center agents often face challenges such as managing high call volumes during peak hours and adapting to varying shift schedules. Staying up to date with product or service information can also be difficult with limited hours. To manage these challenges, it's important to communicate regularly with supervisors, make use of available training resources, and develop effective time management skills. Building strong relationships with team members can also help create a supportive work environment and facilitate knowledge sharing.
What are the most commonly searched types of Call Center Agent jobs in Kansas? The most popular types of Call Center Agent jobs in Kansas are:
What are popular job titles related to Part Time Call Center Agent jobs in Kansas? For Part Time Call Center Agent jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Part Time Call Center Agent jobs in Kansas look for? The top searched job categories for Part Time Call Center Agent jobs in Kansas are:
What cities in Kansas are hiring for Part Time Call Center Agent jobs? Cities in Kansas with the most Part Time Call Center Agent job openings:
Part Time Call Center Agent jobs near you
Infographic showing various Part Time Call Center Agent job openings in Kansas as of August 2026, with employment types broken down into 13% Full Time, and 87% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,937 per year, or $15.4 per hour.

Circulation Call Center Representative (Part-Time)

CherryRoad Tech Inc

Hutchinson, KS • On-site

$15/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Position Summary

The Newspaper Circulation Call Center Representative is responsible for providing exceptional customer service to subscribers and prospective customers. This role handles inbound and outbound calls related to subscription inquiries, delivery issues, billing questions, account updates, retention efforts, and general support. The ideal candidate is customer-focused, detail-oriented, and able to work in a fast-paced environment while maintaining a positive and professional attitude.

Key Responsibilities:

  • Answer incoming calls from subscribers regarding delivery problems, missing papers, vacation holds, and account status.
  • Provide prompt and effective solutions while ensuring a positive customer experience.
  • Document all customer interactions accurately in the system.
  • Assist customers with starting new subscriptions, renewing existing accounts, or upgrading products.
  • Process cancellations and attempt retention through strong product knowledge and customer engagement.
  • Explain subscription options, promotions, and pricing clearly and accurately.
  • Handle billing inquiries and process payments as needed.
  • Update and maintain customer account information including addresses, delivery instructions, and contact details.
  • Communicate delivery concerns or routing issues to the distribution team for quick resolution.
  • Collaborate with supervisors and teammates to ensure consistent service quality.
  • Meet or exceed call center performance metrics, including call quality, resolution rate, and productivity standards.
  • Follow company policies, privacy guidelines, and professional communication standards in all interactions.
  • Other duties as prescribed.

Required Knowledge, Skills & Abilities:

  • Strong verbal communication and active listening skills.
  • Ability to multitask, manage time effectively, and handle stressful situations professionally.
  • Basic computer literacy and comfort navigating multiple applications.
  • Customer-focused mindset.
  • Patience, empathy, and problem-solving ability.
  • Reliable, punctual, and able to work scheduled shifts, including weekends or early mornings if required.

Education & Experience

  • High school diploma or equivalent.
  • Previous customer service or call center experience preferred.

Working Conditions:

  • Fast-paced call center environment handling a high volume of calls.
  • Call center or office environment; remote or hybrid work may be available depending on company policy or business needs.
  • May require working holidays or peak periods related to newspaper production.

Disclaimer:

This job description is not intended to be an exhaustive list of all responsibilities, duties, or qualifications associated with this role. Management may modify or assign additional tasks as business needs evolve.

Benefits:

CherryRoad offers a comprehensive benefits package for full-time employees that includes health insurance (medical, dental, and vision, paid time off, paid sick time, paid holidays, and a 401(k) retirement plan with employer contributions. Part-time employees are eligible for paid sick time and the 401(k) plan.

CherryRoad is an Equal Opportunity Employer. We consider all qualified applicants without regard to legally protected characteristics, including race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected category under federal, state, or local law.


CIRCULATION CALL CENTER FULL BUSINESS HOURS
Monday through Friday from 7AM to 5PM ET (6AM to 4PM CT)
Saturday & Sunday from 7AM to 12PM ET (6AM to 11AM CT)
The Circulation Call Center provides coverage 7 days a week, with abbreviated hours on Saturday and Sunday and on some holidays and is only closed on January 1st and December 25th. While each call center rep is assigned a workweek schedule, there is a rotating schedule for covering weekends and weekday holidays.
Part-time hours would be up to 28 hours per week including weekends and Holidays.
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