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Pos Engineer Jobs (NOW HIRING)

Experis

Senior Retail POS Quality Engineer

Grand Rapids, MI · On-site

$85K - $115K/yr

As a Senior Retail POS Quality Engineer, you will play a crucial role in ensuring the quality and functionality of retail POS systems, supporting the enhancement and integration of payment solutions.

TEKsystems

C# Developer (POS Applications)

Bethesda, MD · Hybrid

$55 - $75/hr

C# Developer (POS Applications) Location: Bethesda, MD Work Environment: Hybrid - 4 days onsite, 1 day remote Experience Level: Mid-Level Employment Type: Contract Position Overview We are seeking a ...

TEKsystems

C# Developer (POS Applications)

Bethesda, MD · Hybrid

$55 - $75/hr

C# Developer (POS Applications) Location: Bethesda, MD Work Environment: Hybrid - 4 days onsite, 1 day remote Experience Level: Mid-Level Employment Type: Contract Position Overview We are seeking a ...

CEDENT

SR. POS SOFTWARE ENGINEER

$40 - $60/hr

SR. POS SOFTWARE ENGINEER REQUIREMENTS : * Must have experience with Toshiba 4690 POS systems * Specific experience with Toshiba ACE * Experience in a retail environment * Strong communication and ...

Alabama Solutions

Shopify POS Full Stack Developer

As a key member of our engineering team, you'll ensure our POS solutions are performant, reliable, and perfectly aligned with our clients' business needs. Responsibilities * Architect, build, and ...

Tech Tammina LLC

POS Product Manager

Utica, NY · On-site

Job Title:POS Product Manager Job Location: Hybrid schedule 1-2 days onsite a month. Job Type ... Partner with engineering to define and validate requirements for hardware/software interactions.

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How much do pos engineer jobs pay per year?

As of Aug 6, 2026, the average yearly pay for pos engineer in the United States is $101,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a POS engineer?

A POS (Point of Sale) Engineer is responsible for developing, maintaining, and troubleshooting point-of-sale systems used in retail and hospitality industries. They configure hardware and software solutions, ensure system security, and integrate payment processing technologies. POS Engineers also provide technical support, optimize system performance, and implement updates to enhance functionality and reliability. Their role is crucial for ensuring seamless transaction processing and a smooth customer experience.

What are some common challenges a POS engineer faces during a typical workweek?

A POS Engineer often encounters challenges such as troubleshooting complex hardware or software issues, ensuring compatibility between various devices, and minimizing downtime during system upgrades or installations. They may need to respond quickly to urgent service requests or work outside regular business hours to implement updates without disrupting daily operations. Effective collaboration with IT, operations, and vendor teams is crucial for resolving issues efficiently. Being proactive in preventative maintenance and staying updated on the latest POS technologies also helps reduce recurring problems and supports smooth business operations.

What are the key skills and qualifications needed to thrive as a POS engineer?

To excel as a POS (Point of Sale) Engineer, you need a strong background in computer science, electronics, or a related field, along with experience in deploying and maintaining POS hardware and software systems. Familiarity with POS platforms (such as NCR, Oracle Micros, or Toshiba), networking fundamentals, and relevant certifications like CompTIA A+ or vendor-specific credentials are often required. Problem-solving skills, effective communication, and the ability to work collaboratively are valuable soft skills in this role. These competencies ensure smooth implementation and ongoing reliability of POS systems, which are critical for business operations in retail and hospitality environments.

More about POS Engineer jobs
What cities are hiring for Pos Engineer jobs? Cities with the most Pos Engineer job openings:
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POS Engineer jobs near you
Infographic showing various Pos Engineer job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 2% Part Time, and 5% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $101,752 per year, or $48.9 per hour.

Production Support Engineer - POS (Point of sale)

Crea Services LLC

Blue Ash, OH • On-site

$38.50 - $50.25/hr

Other

Posted 9 days ago

Job description

Level 3 Production Support Engineer Next Generation POS (NGPOS)

Location: Blue Ash, OH (Onsite 5 Days/Week)

About the Role

We are seeking a Level 3 Production Support Engineer to support our Next Generation Point-of-Sale (NGPOS) platform. This role is focused on ensuring the stability, availability, and performance of the POS software platform and its supporting infrastructure.

This is not a software development role. Instead, you'll work as part of the engineering organization to troubleshoot complex production issues, lead major incident resolution, perform root cause analysis, and collaborate with cross-functional teams to improve platform reliability.

While the role primarily supports the software platform, there will occasionally be hands-on work with POS hardware in the engineering lab or during onsite store support.

Key Responsibilities

  • Provide Level 3 production support for the enterprise POS platform.
  • Lead and coordinate P1/P2 major incident response, driving issues to resolution.
  • Perform detailed Root Cause Analysis (RCA) using structured methodologies such as 5 Whys, Fishbone Analysis, and timeline reconstruction, ensuring permanent corrective actions are implemented.
  • Troubleshoot production issues across cloud, on-premises, and retail/POS environments.
  • Analyze application logs, monitoring dashboards, and system metrics to identify and resolve issues.
  • Collaborate with Engineering, Infrastructure, Network, Database, Cloud, and Store Support teams during critical incidents.
  • Support software deployments, production releases, and operational readiness activities.
  • Maintain operational documentation, incident reports, and knowledge base articles.
  • Participate in a rotating 24x7 on-call support schedule, including evenings, weekends, holidays, and occasional travel as required.
  • Provide occasional hands-on support for POS devices in engineering labs or retail store environments.

Required Qualifications

  • Experience in Level 3 Production Support, Application Support, Site Reliability Engineering (SRE), or IT Operations.
  • Proven experience managing or actively participating in P1/P2 production incidents.
  • Strong troubleshooting skills across distributed applications and enterprise production environments.
  • Experience working with Java-based applications (development experience is not required).
  • Experience using monitoring and observability tools such as:
    • Dynatrace
    • Splunk
    • Grafana
    • Similar enterprise monitoring platforms
  • Familiarity with ITSM tools such as:
    • ServiceNow
    • Jira
    • Confluence
  • Experience supporting applications running across cloud and on-premises environments.
  • Strong analytical, communication, and cross-functional collaboration skills.

Preferred Qualifications

  • Experience supporting Retail or Point-of-Sale (POS) platforms.
  • Linux and/or Windows administration experience (Windows-only experience will also be considered).
  • SQL and NoSQL databases (MongoDB preferred).
  • Scripting experience using Shell, PowerShell, or Python.
  • Understanding of PCI-DSS compliance.
  • Agile/Scrum environment experience.

What We're Looking For

The ideal candidate has a strong background in production operations and incident management rather than software development. You should be comfortable owning critical production incidents, coordinating multiple teams during outages, and driving permanent resolutions through effective root cause analysis.

Candidates with a pure DevOps/CI-CD background and limited production incident ownership are unlikely to be a fit.

Preferred Titles

  • Level 3 Support Engineer
  • Production Support Engineer
  • Application Support Engineer
  • Site Reliability Engineer (SRE)
  • IT Operations Engineer
  • Application Operations Engineer
  • Production Operations Engineer
  • POS Support Engineer

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