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Pc Building Jobs (NOW HIRING)

XOTIC PC

Customer Support Lead & RMA Coordinator

Lincoln, NE · On-site

$16.25 - $20.75/hr

Passion for gaming, tech, or PC building * Local to Lincoln, NE - on-site role * High school diploma or equivalent - must be 18+ Bonus Points If You Have: * Experience in technical support, RMA ...

XOTIC PC

Customer Support Lead & RMA Coordinator

Lincoln, NE · On-site

$16.25 - $20.75/hr

Passion for gaming, tech, or PC building * Local to Lincoln, NE - on-site role * High school diploma or equivalent - must be 18+ Bonus Points If You Have: * Experience in technical support, RMA ...

Valnet Tech Sites

XDA - Networking Writer

Tampa, FL · Remote

Relevant PC building skills and experience. * Expert knowledge and broad familiarity of networks. The hiring team at XDA will get back to you as soon as possible if we think you'd make a solid ...

Apply Early

Valnet Tech Sites

XDA - Computing Writer

Jackson, MS · Remote

Relevant PC building skills and hands-on technical experience. * Expert knowledge and broad familiarity with PCs, PC parts, and the broader tech landscape. The hiring team at XDA will get back to you ...

Apply Early

Valnet Inc.

XDA - Networking Writer

Tampa, FL · On-site +1

Relevant PC building skills and experience. * Expert knowledge and broad familiarity of networks. The hiring team at XDA will get back to you as soon as possible if we think you'd make a solid ...

Valnet Inc.

XDA - Computing Writer

Jackson, MS · On-site +1

Relevant PC building skills and hands-on technical experience. * Expert knowledge and broad familiarity with PCs, PC parts, and the broader tech landscape. The hiring team at XDA will get back to you ...

ASUS

Product Manager - Gaming Motherboards

Fremont, CA · On-site

$75K - $110K/yr

You will have the opportunity to influence product direction with global HQ while working at the intersection of gaming, DIY PC building, and cutting-edge hardware innovation. The ideal candidate has ...

Enginuity

Building Technician II

Lexington Park, MD

POSITION SUMMARY Responsible for the day-to-day building operations including responding to tenant ... Basic PC skills and ability to learn company specific software. * Ability to adapt to new or ...

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PC Building information

See salary details

$28K

$98.1K

$148K

How much do pc building jobs pay per year?

As of Jul 3, 2026, the average yearly pay for pc building in the United States is $98,146.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by PC builders when working on custom builds for clients?

PC builders often encounter challenges such as compatibility issues between selected components, managing client expectations regarding performance and budget, and ensuring that all hardware is properly installed and tested for stability. Troubleshooting unexpected issues, such as system boot failures or thermal problems, is also a frequent part of the job. Effective communication with clients and staying up-to-date with the latest hardware releases are key to overcoming these challenges and delivering high-quality custom builds.

How much do PC build technicians make?

PC build technicians typically earn between $15 and $25 per hour, with annual salaries ranging from approximately $30,000 to $50,000 depending on experience, location, and certifications. Skilled technicians who troubleshoot hardware issues and assemble custom PCs may command higher wages, especially in specialized or high-demand markets.

What does a PC builder do?

A PC builder assembles custom personal computers by selecting, installing, and connecting various hardware components such as the processor, motherboard, RAM, storage drives, power supply, and graphics card. They ensure compatibility between parts, optimize system performance, and may also install operating systems and necessary drivers. PC builders work for individuals, businesses, or gaming enthusiasts who need tailored computers for specific needs like gaming, content creation, or office work.

What are the key skills and qualifications needed to thrive as a PC Builder, and why are they important?

To excel as a PC Builder, you need a solid understanding of computer hardware, system compatibility, and assembly techniques, often supported by relevant experience or certifications such as CompTIA A+. Familiarity with diagnostic software, anti-static tools, and component testing equipment is crucial for efficient troubleshooting and quality assurance. Attention to detail, problem-solving, and effective communication with clients or team members are standout soft skills in this field. These skills ensure reliable system performance, customer satisfaction, and the ability to address technical challenges efficiently.

What is the difference between Pc Building vs Computer Technician?

AspectPc BuildingComputer Technician
CredentialsKnowledge of hardware components, certifications like CompTIA A+ helpfulCertifications like CompTIA A+ often required
Work EnvironmentPersonal workspace, retail stores, or repair shopsService centers, client sites, retail stores
Industry UsageAssembling custom PCs, upgrades, troubleshooting hardwareDiagnosing, repairing, maintaining computers and peripherals

Pc Building focuses on assembling and customizing computers, while Computer Technicians diagnose and repair hardware and software issues. Both roles require hardware knowledge and certifications like CompTIA A+. Pc Building is more project-based, often done independently, whereas Computer Technicians work in service environments assisting clients with technical problems.

Can PC building be a career?

PC building can be a viable career for individuals with technical skills in hardware assembly, troubleshooting, and knowledge of components. Many professionals work as custom PC builders, repair technicians, or in related roles within the computer hardware industry, often requiring certifications or experience. Success in this field depends on technical expertise, customer service skills, and staying updated with new technology trends.

What is a PC building job called?

A PC building job is typically called a PC technician, computer assembler, or hardware technician. It involves assembling, upgrading, and troubleshooting computer components, often requiring knowledge of hardware compatibility and tools like screwdrivers and anti-static equipment.

What tech jobs pay $400,000 a year?

High-paying tech jobs that can reach or exceed $400,000 annually include roles such as senior software engineers, cloud architects, and chief technology officers. These positions typically require extensive experience, advanced skills in areas like cloud computing, cybersecurity, or software development, and often involve leadership responsibilities or specialized expertise.
More about PC Building jobs
What cities are hiring for Pc Building jobs? Cities with the most Pc Building job openings:
What states have the most Pc Building jobs? States with the most job openings for Pc Building jobs include:
What job categories do people searching Pc Building jobs look for? The top searched job categories for Pc Building jobs are:
PC Building jobs near you
Infographic showing various Pc Building job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 96% Full Time, 1% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $98,146 per year, or $47.2 per hour.
Customer Support Lead & RMA Coordinator

Customer Support Lead & RMA Coordinator

XOTIC PC

Lincoln, NE • On-site

$16.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Lead, Support, and Keep Our Technical Operations Running Smoothly

Do you excel at guiding others, answering tough technical questions, and keeping detailed workflows organized? XOTIC PC is looking for a tech-savvy, detail-oriented professional to lead our customer service team while coordinating all RMA operations at our Lincoln, Nebraska headquarters.

This role is ideal for someone who thrives in fast-paced environments, can multitask effectively, and has strong PC hardware knowledge.

About Us

Since 1999, XOTIC PC has been a leader in custom gaming PCs, high-performance laptops, and professional workstations. Our systems power gamers, creators, and professionals across the country. Behind every build is a team committed to precision, innovation, and exceptional service.

What You'll Be Doing

This role blends team leadership, technical guidance, and RMA coordination - ensuring our service team is supported and our RMA pipeline runs efficiently.

Customer Service Leadership & Escalation Support

  • Serve as the primary support resource for customer service representatives

  • Answer rep questions and help guide them through technical or complicated customer issues

  • Handle escalated or high-priority customer cases when needed

  • Ensure service reps follow internal processes and deliver consistent, high-quality communication

  • Monitor service channels (Freshdesk, Freshchat) to ensure the team stays on track

  • Help reduce repetitive questions by identifying trends and recommending workflow improvements

  • Provide clarity and direction so reps can resolve issues quickly and confidently

RMA Operations Coordination

  • Manage, organize, and track all RMA cases in CRM

  • Receive and log inbound RMA systems with accuracy

  • Perform baseline diagnostics and initial testing (POST, hardware checks, stress tests)

  • Coordinate with production and technical staff on advanced troubleshooting or rebuilds

  • Communicate key RMA findings to the customer service team so they can update customers

  • Maintain daily visibility into open cases, aging RMAs, and outstanding follow-ups

  • Prepare manufacturer warranty submissions when appropriate

  • Ensure all internal and customer notes are detailed and up to date

Why You'll Love Working Here

  • 4-Day Work Weeks (Mon–Fri, outside peak seasons)

  • Unlimited Vacation – trust-based time-off

  • Team lunches, events, and giveaways

  • Employee discounts on high-end hardware

  • Casual dress code – hoodies and gaming tees welcome

  • Clear growth path in operations, support, or technical departments

  • Work culture built on passion, innovation, and continuous improvement

What We're Looking For

  • Strong PC hardware knowledge and troubleshooting skills

  • Excellent communication skills - especially when guiding other team members

  • Ability to multitask and switch between leadership, technical, and organizational tasks

  • High attention to detail - accuracy is essential in RMA and escalation work

  • Calm, professional demeanor when handling tricky or escalated customer situations

  • Strong sense of ownership and reliability

  • Experience with CRMs or ticket systems (Freshdesk, Zoho CRM preferred)

  • Passion for gaming, tech, or PC building

  • Local to Lincoln, NE - on-site role

  • High school diploma or equivalent - must be 18+

Bonus Points If You Have:

  • Experience in technical support, RMA handling, or PC repair

  • 2–4 years of customer service or leadership experience

  • Familiarity with manufacturer warranty processes

  • History of helping others solve PC-related issues

Want to Stand Out?

Send a short (2-minute max) video introducing yourself:

  • Who you are

  • Why you're a strong leader and technical problem-solver

  • What excites you about working with high-performance PCs

Email it to management@xoticpc.com or share an unlisted YouTube/Instagram link with your application.

Benefits & Perks

  • 401(k) with employer match

  • Health, dental, and vision insurance

  • Aflac loss-of-pay coverage

  • 4-day work week (Mon–Fri, outside peak season)

  • Unlimited vacation

  • Employee discounts

  • A close-knit team where your influence truly matters

Apply Today - Lead the Team That Powers High-Performance Computing

If you're ready to guide a service team, handle complex technical issues, and keep RMA operations running smoothly - all while working with cutting-edge PC hardware - this is the role for you.

Apply now and be part of something exceptional.

Apply