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Overnight Verizon Tech Coach Jobs (NOW HIRING)

Walmart

Overnight Stocking Coach

Niles, MI · On-site

$65K - $100K/yr

... technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and ...

Walmart

Overnight Stocking Coach

Plymouth, IN · On-site

$65K - $100K/yr

... technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and ...

Walmart

Overnight Stocking Coach

Elkhart, IN · On-site

$65K - $100K/yr

... technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and ...

Walmart

Overnight Stocking Coach

Dowagiac, MI · On-site

$65K - $100K/yr

... technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and ...

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Overnight Verizon Tech Coach information

What is the difference between Overnight Verizon Tech Coach vs Overnight Verizon Customer Support Representative?

AspectOvernight Verizon Tech CoachOvernight Verizon Customer Support Representative
CertificationsTechnical certifications often preferredCustomer service certifications beneficial
Work EnvironmentTechnical support, troubleshooting focusCustomer interaction, issue resolution
Employer & Industry UsageTelecommunications, technical supportTelecommunications, customer service

The Overnight Verizon Tech Coach primarily focuses on technical troubleshooting and coaching, requiring technical skills and certifications. In contrast, the Overnight Verizon Customer Support Representative emphasizes customer service and issue resolution. Both roles operate overnight shifts within Verizon's telecommunications industry but differ in their core responsibilities and skill requirements.

What does an Overnight Verizon Tech Coach do?

An Overnight Verizon Tech Coach provides technical support and guidance to Verizon customers during overnight hours. They assist with troubleshooting devices, resolving connectivity issues, and answering questions about Verizon products and services. Their role often involves remote support via phone, chat, or email, ensuring customers receive help outside of standard business hours. Tech Coaches are knowledgeable about the latest Verizon devices and services, helping customers get the most out of their technology.

What are the key skills and qualifications needed to thrive as an Overnight Verizon Tech Coach?

To excel as an Overnight Verizon Tech Coach, you need strong technical troubleshooting abilities, in-depth knowledge of Verizon products and services, and experience in customer support, often supported by a high school diploma or higher. Familiarity with Verizon’s CRM platforms, digital support tools, and remote assistance software is typically required. Outstanding communication, patience, and problem-solving skills help you deliver excellent customer service and manage challenging interactions during overnight shifts. These competencies ensure customers receive timely, effective support, maintaining Verizon’s service standards and customer satisfaction around the clock.

What are some common challenges faced by Overnight Verizon Tech Coaches, and how can they effectively manage them?

Overnight Verizon Tech Coaches often encounter unique challenges such as handling complex technical issues with limited immediate support and managing customer interactions during quieter hours. To succeed, it's important to stay updated on the latest Verizon products and troubleshooting protocols, and to be resourceful in utilizing internal knowledge bases and escalation procedures. Building strong communication skills is also crucial, as remote collaboration with day-shift teams ensures seamless issue resolution and customer satisfaction. Embracing proactive problem-solving and self-motivation can help tech coaches excel in the overnight environment.
More about Overnight Verizon Tech Coach jobs
What are the most commonly searched types of Verizon Tech Coach jobs? The most popular types of Verizon Tech Coach jobs are:
What job categories do people searching Overnight Verizon Tech Coach jobs look for? The top searched job categories for Overnight Verizon Tech Coach jobs are:
Overnight Verizon Tech Coach jobs near you
Infographic showing various Overnight Verizon Tech Coach job openings in the United States as of August 2026, with employment types broken down into 42% Full Time, 57% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Selling District Manager

TCC, Verizon Authorized Retailer

Midlothian, VA

$130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description


TCC, Verizon Authorized Retailer - District Manager  

This position will oversee ONE location(s): Midlothian, VA

At TCC, the day starts with purpose and momentum. You’re not just overseeing stores—you’re driving sales performance and building strong customer and community relationships. Our employees want more than a job, and our customers expect more than a retailer. As a Selling District Manager, you lead from the front.

Your day often begins by reviewing district sales results and performance metrics. You use insights to identify opportunities, coach for improvement, and stay connected to results while maintaining balance. You think strategically about growth and how to help teams succeed in a competitive wireless environment.

Much of your role is spent in the field, working closely with your employees. You observe sales interactions, coach in real time, and model customer‑first selling behaviors. Your presence drives results—whether closing sales, overcoming objections, or improving retention.

Developing people is central to your impact. Through team meetings and one‑on‑one coaching, you teach, mentor, and build future leaders. You recruit, hire, and develop talent while building strong succession plans.

You balance sales leadership with operational excellence, ensuring policies, inventory controls, cash handling, and merchandising standards are met. You plan schedules that support peak selling times and collaborate with peers and partners to drive district results.

Your influence extends beyond the store through community involvement and volunteer initiatives.

PAY AND BENEFITS

  • Average Salary: $120-130,000
  • Compensation Includes: Competitive Annual Salary, Uncapped Commission, Monthly Bonuses and Employee Profit Sharing 
  • Same Day Pay Options
  • Career Development
  • Paid Time Off
  • Paid Community Time
  • Paid Employee Matters Day
  • Generous Community Grant Opportunities
  • Employee Resource Groups
  • Medical, Dental, Vision
  • 401K with Company Match
  • Long-Term and Short-Term Disability
  • Critical and Accident Benefits
  • Family Related Time Off
  • Employee Assistance Program
  • Employee Referral Program
  • Verizon Wireless Discount Options
  • Rewards and Recognition

QUALIFICATIONS

  • At least a high school diploma. Associate or Bachelor’s degree preferred.
  • Ability to work full-time hours (averages 45 hours/week).
  • Ability to work in a retail, storefront environment
  • Ability to work a flexible schedule including nights, holidays, and weekends.
  • Reliable transportation with the ability to travel 100% of the time, including overnight travel, as required.
  • Ideal candidates will have multi-unit management experience.
  • Legally authorized to work in the U.S.

TCC is an Equal Employment Opportunity employer and is committed to celebrating our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status.   

A job for which military candidates are encouraged to apply.

Working at The Cellular Connection

Perks for workers

  • Paid Time Off

  • Paid Community Time

  • Paid Employee Matters Day

  • Same Day Pay Options

  • Generous Community Grant Opportunities

  • Employee Resource Group

  • Medical, Dental, Vision

  • 401K with Company Match

  • Long-Term and Short-Term Disability

  • Critical and Accident Benefits

  • Employee Assistance Program

  • Verizon Discount Options

  • Rewards and Recognition

About The Cellular Connection, in their own words

From The Cellular Connection

Founded in 1991, TCC operates over 500 locations from coast to coast. Our long-standing relationship with Verizon allows us to make our services more accessible to customers while offering unparalleled customer service and competitive pricing. We employ nearly 2,000 people across the U.S., from sales associates to our store support team members.

Our purpose is to passionately make a difference in the lives of our employees, customers, and the communities where we live and work. TCC is a Culture of Good, Inc. company that encourages employees to give back in every community they serve. We have donated more than 1 million backpacks with school supplies to children and appreciation packs to more than 25,000 teachers across the U.S. We also host annual events to honor veterans and support child-centered nonprofits. TCC’s corporate giving program, TCC Gives, encourages nonprofits to contact their local stores to apply for support through the Community Grants program. They have surpassed $7 million in donations to local nonprofits across the country. TCC also works closely with More Than a Phone, a nonprofit that partners with local domestic violence organizations to keep survivors connected with free smartphones and data.

To learn more about TCC, visit TCCRocks.com, and connect with the company on Facebook, Twitter, LinkedIn, and Instagram.

Company values

From The Cellular Connection

We serve our employees, customers and communities through living out our 5 Promises.

CARE- we respect the people around us and embrace our differences.

CONNECT- we intentionally create space and remove barriers to promote meaningful connections because we know that representation matters.

BE AUTHENTIC - we champion authentic relationships within our business and communities we serve.

INSPIRE- we will be the example for others to follow throughout our workplace and our communities.

DRIVE THE BUSINESS- diverse teams promote cross-functional innovation, strong community relationships and overall success.

Diversity and inclusion statement

From The Cellular Connection

Come as you are; we celebrate our differences!

At TCC, equity, diversity, and inclusion are not just words. They are our guiding principles as we build our teams, cultivate leaders, and create a work environment that reflects the customers and communities in which we live and serve.​​​​​