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Remote Verizon Tech Coach Jobs (NOW HIRING)

Next Generation, Inc.

Agile Coach - Remote

New York, NY · On-site +1

$100 - $123/hr

Agile Coach (6 role) Job Summary: Next Generation, Inc., an Equal Opportunity Employer, is seeking ... These consultants will work closely with Agile Centers of Excellence (CoE), technology leadership ...

Next Generation Inc

Agile Coach - Remote

New York, NY · Remote

$100 - $123/hr

Agile Coach (6 role) Job Summary: Next Generation, Inc., an Equal Opportunity Employer, is seeking ... These consultants will work closely with Agile Centers of Excellence (CoE), technology leadership ...

Next Generation Inc

Agile Coach - Remote

New York, NY · Remote

$100 - $123/hr

Agile Coach (6 role) Job Summary: Next Generation, Inc., an Equal Opportunity Employer, is seeking ... These consultants will work closely with Agile Centers of Excellence (CoE), technology leadership ...

Next Generation Inc

Agile Coach - Remote

New York, NY · Remote

$100 - $123/hr

Agile Coach (6 role) Job Summary: Next Generation, Inc., an Equal Opportunity Employer, is seeking ... These consultants will work closely with Agile Centers of Excellence (CoE), technology leadership ...

Edpuzzle

School Success Associate (Northeast-Based)

Coordinate and lead remote training sessions with teachers, tech coaches and coordinators and curriculum coordinators. * Maintain strong pipeline management and log activities, as well as track the ...

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Remote Verizon Tech Coach information

Does Verizon hire remote workers?

Yes, Verizon hires remote workers for various roles, including technical coaching positions like the Verizon Tech Coach. These roles often require strong communication skills, technical knowledge, and sometimes specific certifications, and they may offer flexible or fully remote schedules depending on the position and department.

What are the key skills and qualifications needed to thrive as a Remote Verizon Tech Coach, and why are they important?

To thrive as a Remote Verizon Tech Coach, you need strong technical troubleshooting skills, in-depth knowledge of mobile devices and wireless technology, and typically a high school diploma or equivalent. Familiarity with customer support platforms, device management tools, and remote assistance software is commonly required. Exceptional communication, patience, and problem-solving abilities help you provide clear guidance and build rapport with customers. These skills are vital for delivering effective remote support, ensuring customer satisfaction, and maintaining Verizon's reputation for quality service.

How much money do Verizon technicians make?

Verizon technicians typically earn between $40,000 and $70,000 annually, depending on experience, location, and specific role. Entry-level technicians may start at lower wages, while experienced or specialized technicians can earn higher salaries, often with opportunities for overtime and bonuses.

What is the difference between Remote Verizon Tech Coach vs Remote Verizon Customer Support Specialist?

AspectRemote Verizon Tech CoachRemote Verizon Customer Support Specialist
Required CredentialsTechnical certifications, relevant IT or tech experienceCustomer service skills, basic technical knowledge
Work EnvironmentRemote, technical support or coaching settingRemote, customer service environment
Employer & Industry UsageVerizon, telecommunications & tech supportVerizon, telecommunications & customer service

The Remote Verizon Tech Coach focuses on providing technical coaching, troubleshooting, and training to customers, requiring technical certifications and IT experience. In contrast, the Remote Verizon Customer Support Specialist primarily handles customer inquiries, offering support with billing, account issues, and basic technical questions. Both roles are remote and serve Verizon customers, but the Tech Coach emphasizes technical expertise and coaching, while the Customer Support Specialist centers on customer service and issue resolution.

How much is a Verizon Tech Coach?

The salary for a Verizon Tech Coach typically ranges from $40,000 to $60,000 annually, depending on experience and location. Compensation may also include benefits such as health insurance and paid time off, and the role often requires technical skills and customer service experience.

What does a Verizon Tech Coach do?

A Verizon Tech Coach provides technical support and guidance to customers, helping them troubleshoot and resolve issues with Verizon products and services. They often use remote communication tools, possess technical knowledge, and may hold certifications related to telecommunications or customer service. The role involves problem-solving, communication skills, and a focus on customer satisfaction.

What are some common challenges faced by Remote Verizon Tech Coaches, and how can applicants prepare for them?

Remote Verizon Tech Coaches often encounter challenges such as troubleshooting a wide range of devices and services without being physically present, adapting to rapidly changing technology, and assisting customers with varying levels of technical knowledge. To prepare, applicants should develop strong communication skills, practice problem-solving in virtual settings, and stay updated on Verizon's products and services. Being comfortable with remote collaboration tools and maintaining patience and empathy during customer interactions will also help you succeed in this role.

What is a Remote Verizon Tech Coach?

A Remote Verizon Tech Coach is a technology expert who provides support and guidance to Verizon customers remotely, usually via phone, chat, or video calls. Their primary role is to help customers troubleshoot device issues, set up new devices, and offer tips for using various Verizon products and services. They may also assist with software updates, app installations, and resolving connectivity problems. Working remotely allows them to provide flexible and timely assistance to customers from anywhere.
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Remote Verizon Tech Coach jobs near you
Infographic showing various Remote Verizon Tech Coach job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 13% Part Time, and 5% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution.
Field Sales Coordinator

Field Sales Coordinator

Victra - Verizon Wireless Premium Retailer

Philadelphia, PA • Remote

Other

Medical, Dental, Vision, Retirement

Posted 7 days ago

Victra rating

5.2

Company rating: 5.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

23rd of 30 rated technology retailers

Job description

This is a remote position - Candidate needs to be located in the Eastern Untied States

ABOUT US

Victra is Verizon’s largest premium retailer in the United States. We thrive on collaboration, innovation, and performance. Our mission is to connect technology to life in a trustworthy, fun, and profitable way. We work closely with Verizon and our brand partners to deliver exceptional product offerings, promotions, and campaigns that drive in-store traffic and revenue.


JOB DESCRIPTION

The Field Sales Representative (FSR) supports the performance and execution of the sub-agent channel by working directly in the field with partner locations. This role focuses on driving sales behaviors, improving in-store execution, and supporting performance outcomes while partnering closely with Field Sales Managers and internal teams.


KEY RESPONSIBILITIES

  • Support sales performance across assigned sub-agent locations.
  • Reinforce execution of key sales behaviors including Connect, Discover, Recommend, and Close.
  • Assist in driving key sales metrics and performance outcomes.
  • Identify performance gaps and partner with leadership on solutions.
  • Provide hands-on coaching to improve sales effectiveness and customer engagement.
  • Reinforce selling techniques, product knowledge, and customer experience standards.
  • Support training initiatives through side-by-side coaching and real-time development.
  • Conduct regular visits to assigned sub-agent locations.
  • Ensure execution of promotions, go-to-market initiatives, merchandising standards, and operational consistency.
  • Support store teams in resolving operational and sales-related challenges.
  • Observe and report on store-level performance trends and behaviors.
  • Provide feedback on opportunities, risks, best practices, and performance wins.
  • Build strong relationships with sub-agent store teams and owners.
  • Support communication of initiatives, expectations, and priorities.
  • Partner with leadership and internal teams to ensure alignment and follow-through.
  • Escalate complex issues to appropriate leadership when needed.


WHAT WE ARE LOOKING FOR

  • 2–4+ years of retail sales or field sales experience.
  • Strong understanding of sales processes and customer engagement.
  • Experience working in multi-location or indirect sales environments preferred.
  • Ability to influence and coach without direct authority.
  • Strong communication and relationship-building skills.
  • Willingness to travel regularly within assigned territory.


WHY JOIN US?

  • Paid training and career development opportunities.
  • Comprehensive health, dental, and vision insurance.
  • 401k retirement plan.
  • Tuition reimbursement.
  • Employee discounts on Verizon services.
  • Referral bonuses and exciting contests.
  • Career pathing opportunities.


EQUAL OPPORTUNITY EMPLOYER

We're proud to be an equal opportunity employer and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

What Victra employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

VICTRA logo

About VICTRA

Sourced by ZipRecruiter

Victra, headquartered in Raleigh, NC, US, is the largest Verizon Authorized Retailer in the United States. The company operates within the telecommunications industry, offering customers an array of Verizon-branded products and services such as smartphones, tablets, and wireless connectivity plans. The company was established with a mission to become the top dealer of professional wireless solutions. Victra strives to offer the latest in device and connectivity options while providing an exceptional in-store customer experience.

Industry

Electronics and appliance stores

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1996

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