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Remote Verizon Tech Coach Jobs (NOW HIRING)

Agile Coach - Remote

New York, NY · Remote

$100 - $123/hr

Agile Coach (6 role) Job Summary: Next Generation, Inc., an Equal Opportunity Employer, is seeking ... These consultants will work closely with Agile Centers of Excellence (CoE), technology leadership ...

Agile Coach - Remote

New York, NY · On-site +1

$100 - $123/hr

Agile Coach (6 role) Job Summary: Next Generation, Inc., an Equal Opportunity Employer, is seeking ... These consultants will work closely with Agile Centers of Excellence (CoE), technology leadership ...

Agile Coach - Remote

New York, NY · Remote

$100 - $123/hr

Agile Coach (6 role) Job Summary: Next Generation, Inc., an Equal Opportunity Employer, is seeking ... These consultants will work closely with Agile Centers of Excellence (CoE), technology leadership ...

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... technologies, AI tools, and instructional techniques, and applies them to keep remote training effective. • Ability to provide outstanding customer service and coaching in a fast-paced training ...

Move fast through a call list and know your way around technology? We have a remote seat with your ... Verizon / AT&T / T-Mobile • Best Buy / Geek Squad • Apple Store / Genius Bar • inside sales ...

This is an independent contractor (1099) engagement with a flexible, fully remote schedule. How you ... * Tech-savvy: comfortable using Slack, Calendly, and Google Suite to manage your workflow ...

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Remote Verizon Tech Coach information

How hard is it to get hired at Verizon?

Getting hired as a Remote Verizon Tech Coach typically requires relevant technical skills, customer service experience, and sometimes certifications like CompTIA or Cisco. The hiring process involves multiple interviews and assessments to evaluate technical knowledge and communication abilities, making it competitive but achievable with proper preparation.

Does Verizon hire remote workers?

Yes, Verizon hires remote workers for various roles, including technical coaching positions like the Verizon Tech Coach. These roles often require strong communication skills, technical knowledge, and sometimes specific certifications, and they may offer flexible or fully remote schedules depending on the position and department.

What are the key skills and qualifications needed to thrive as a Remote Verizon Tech Coach, and why are they important?

To thrive as a Remote Verizon Tech Coach, you need strong technical troubleshooting skills, in-depth knowledge of mobile devices and wireless technology, and typically a high school diploma or equivalent. Familiarity with customer support platforms, device management tools, and remote assistance software is commonly required. Exceptional communication, patience, and problem-solving abilities help you provide clear guidance and build rapport with customers. These skills are vital for delivering effective remote support, ensuring customer satisfaction, and maintaining Verizon's reputation for quality service.

What is the difference between Remote Verizon Tech Coach vs Remote Verizon Customer Support Specialist?

AspectRemote Verizon Tech CoachRemote Verizon Customer Support Specialist
Required CredentialsTechnical certifications, relevant IT or tech experienceCustomer service skills, basic technical knowledge
Work EnvironmentRemote, technical support or coaching settingRemote, customer service environment
Employer & Industry UsageVerizon, telecommunications & tech supportVerizon, telecommunications & customer service

The Remote Verizon Tech Coach focuses on providing technical coaching, troubleshooting, and training to customers, requiring technical certifications and IT experience. In contrast, the Remote Verizon Customer Support Specialist primarily handles customer inquiries, offering support with billing, account issues, and basic technical questions. Both roles are remote and serve Verizon customers, but the Tech Coach emphasizes technical expertise and coaching, while the Customer Support Specialist centers on customer service and issue resolution.

What does a Verizon Tech Coach do?

A Verizon Tech Coach provides technical support and guidance to customers, helping them troubleshoot and resolve issues with Verizon products and services. They often use remote communication tools, possess technical knowledge, and may hold certifications related to telecommunications or customer service. The role involves problem-solving, communication skills, and a focus on customer satisfaction.

What are some common challenges faced by Remote Verizon Tech Coaches, and how can applicants prepare for them?

Remote Verizon Tech Coaches often encounter challenges such as troubleshooting a wide range of devices and services without being physically present, adapting to rapidly changing technology, and assisting customers with varying levels of technical knowledge. To prepare, applicants should develop strong communication skills, practice problem-solving in virtual settings, and stay updated on Verizon's products and services. Being comfortable with remote collaboration tools and maintaining patience and empathy during customer interactions will also help you succeed in this role.

Why is Verizon laying off $15,000?

The mention of Verizon laying off 15,000 employees refers to a company-wide workforce reduction, which can impact roles such as remote tech coaches. Such layoffs are often part of restructuring efforts, cost-cutting measures, or strategic shifts within the company, and may affect job stability for employees in various positions. It is advisable for affected employees to review official company communications and updates for specific details.

What is a Remote Verizon Tech Coach?

A Remote Verizon Tech Coach is a technology expert who provides support and guidance to Verizon customers remotely, usually via phone, chat, or video calls. Their primary role is to help customers troubleshoot device issues, set up new devices, and offer tips for using various Verizon products and services. They may also assist with software updates, app installations, and resolving connectivity problems. Working remotely allows them to provide flexible and timely assistance to customers from anywhere.
More about Remote Verizon Tech Coach jobs
What cities are hiring for Remote Verizon Tech Coach jobs? Cities with the most Remote Verizon Tech Coach job openings:
What are the most commonly searched types of Verizon Tech Coach jobs? The most popular types of Verizon Tech Coach jobs are:
Infographic showing various Remote Verizon Tech Coach job openings in the United States as of July 2026, with employment types broken down into 38% Full Time, 61% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Verizon Strategic Account Manager

Verizon Strategic Account Manager

amphenol

Philadelphia, PA • On-site, Remote

Other

Posted 22 days ago


Job description

POSITION OVERVIEW

Amphenol Network Solutions is seeking an experienced Strategic Account Manager to manage our Verizon portfolio. Reporting directly to the Director of Strategic Sales (Telecom), you will serve as the primary nationwide point of contact for Verizon’s corporate and regional business units. You will act as the vital liaison between the customer and our internal teams—including customer service, marketing, product management, and leadership—to streamline operations and ensure alignment.

Your main objectives are to drive revenue growth, secure product approvals, and maintain long-term executive and regional relationships. In this role, you will collaborate closely with Regional Sales Managers and other Strategic Sales Managers to accelerate Verizon account growth, leveraging data-driven pipelines and market trends to drive expansion across all other market segments. Additionally, you will own the responsibility for the Verizon national forecast across all Verizon business groups.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Revenue Growth: Achieve annual sales targets, growing the account year over year.
  • Relationship Management: Build relationships with Verizon executives, procurement teams, and network engineers across all Verizon business units.  Including but not limited to wireline and wireless business units.  Build relationships with Verizon related integrators.
  • Strategic Planning: Develop a comprehensive annual account plan tailored to Verizon’s network roadmap.
  • Contract Negotiation: Lead master service agreements (MSAs) and pricing negotiations.  Lead any RFP/RFQ responses by collaborating with key stakeholders internally to gather and present RFP/RFQ.
  • Cross-Functional Collaboration: Align internally with product, engineering, and support teams to meet customer requirements.
  • Market Intelligence: Track competitor activity and identify new technology deployment opportunities within Verizon.

EDUCATION AND/OR EXPERIENCE

  • Experience: Minimum 5–7 years of telecom sales experience specifically managing Verizon as a customer.
  • Industry Knowledge: Deep understanding of 5G, mobile edge compute, Open RAN, fiber infrastructure, and IoT technologies.
  • Network: Existing relationships within Verizon's procurement, network planning, or engineering departments.
  • Education: Bachelor’s degree in business, Engineering, or a related technical field.
  • Skills: Advanced contract negotiation, executive presentation, and data-driven sales forecasting.
  • Software Skills: Proficient in CRM platforms and Microsoft Excel. Adaptable to Mac/Windows environments.
  • Travel: Willingness to travel a minimum of 50% to Verizon headquarters, area, and regional offices nationwide.

 

COMPUTER SKILLS

Amphenol currently uses Mac computers that can run either MacOS or Windows. Microsoft Office is still the standard, but technology moves fast and thus a willingness to learn and try is important. Proficiency in a CRM is required. Employee needs to be proficient in Microsoft Excel and able to analyze data through a data distribution medium.

WORK ENVIRONMENT

This position may be considered remote; however, the employee may also spend time in a corporate office environment. Extensive travel is required for this position, both domestically and internationally as needed.  Extensive travel is required.

ABOUT US

Amphenol Network Solutions, headquartered in Liberty Lake, WA is a division of Amphenol Corporation, based in Wallingford, CT.  Amphenol is one of the largest manufacturers of interconnect products in the world with a global vision to connect people with technology. Amphenol Network Solutions have been leading the industry with a high-quality, seamless product portfolio of fiber distribution, cable management, power, racks, passives, and enclosures. Our markets include IT Datacom, Mobile Devices, Mobile Networks, and Broadband. Additionally, Amphenol Corporation serves Industrial, Automotive, Commercial Aerospace, and Military markets. Our goal is simple - develop leading technologies that enhance the performance of our customers’ products, systems, and networks.

Recently, we were recognized as one of the Best Places to Work in the Inland Northwest! Coming to work every day is a choice, and when you like the people you work with and the environment you work in, it's an easy choice. If you are looking to work with a group of people you would describe as innovative, hard-working, passionate, honest, and fun-loving, you have found it!

QUALITY STATEMENT

Amphenol Network Solutions is committed to delivering an extraordinary customer experience that meets or exceeds our customers’ requirements and satisfaction as we continually improve the effectiveness of our Quality Management System.

We are an Equal Opportunity Employer. We treat others how we want to be treated.