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Remote Verizon Tech Coach Jobs (NOW HIRING)

Health Coach - Remote

$21.50 - $25/hr

Sharecare is a digital healthcare company that delivers software and tech-enabled services to ... Health Coaches operate in a structured, high-engagement outreach model utilizing an automated ...

Job Search Coach

Charlotte, NC · Remote

$16 - $21/hr

This is a remote, flexible role for candidates who are analytical, commercially curious, and ... technology, and strategy topics. WHAT YOU MAY WORK ON * Research companies, markets, business ...

New

Career Development Coach

Minneapolis, MN · Remote

$19.50 - $26.50/hr

This is a remote, flexible role for candidates who are analytical, commercially curious, and ... technology, and strategy topics. WHAT YOU MAY WORK ON * Research companies, markets, business ...

New

Ability to work both independently and as a team member in a remote setting. * Ability to relate ... Proficient with computers and cloud-based technologies, including word processing and spreadsheets ...

Ability to work both independently and as a team member in a remote setting. * Ability to relate ... Proficient with computers and cloud-based technologies, including word processing and spreadsheets ...

This is an independent contractor (1099) engagement with a flexible, fully remote schedule. How you ... * Tech-savvy: comfortable using Slack, Calendly, and Google Suite to manage your workflow ...

Showing results 21-40

Remote Verizon Tech Coach information

What are the key skills and qualifications needed to thrive as a Remote Verizon Tech Coach?

To thrive as a Remote Verizon Tech Coach, you need strong technical troubleshooting skills, in-depth knowledge of mobile devices and wireless technology, and typically a high school diploma or equivalent. Familiarity with customer support platforms, device management tools, and remote assistance software is commonly required. Exceptional communication, patience, and problem-solving abilities help you provide clear guidance and build rapport with customers. These skills are vital for delivering effective remote support, ensuring customer satisfaction, and maintaining Verizon's reputation for quality service.

What is the difference between Remote Verizon Tech Coach vs Remote Verizon Customer Support Specialist?

AspectRemote Verizon Tech CoachRemote Verizon Customer Support Specialist
Required CredentialsTechnical certifications, relevant IT or tech experienceCustomer service skills, basic technical knowledge
Work EnvironmentRemote, technical support or coaching settingRemote, customer service environment
Employer & Industry UsageVerizon, telecommunications & tech supportVerizon, telecommunications & customer service

The Remote Verizon Tech Coach focuses on providing technical coaching, troubleshooting, and training to customers, requiring technical certifications and IT experience. In contrast, the Remote Verizon Customer Support Specialist primarily handles customer inquiries, offering support with billing, account issues, and basic technical questions. Both roles are remote and serve Verizon customers, but the Tech Coach emphasizes technical expertise and coaching, while the Customer Support Specialist centers on customer service and issue resolution.

What are some common challenges faced by Remote Verizon Tech Coaches, and how can applicants prepare for them?

Remote Verizon Tech Coaches often encounter challenges such as troubleshooting a wide range of devices and services without being physically present, adapting to rapidly changing technology, and assisting customers with varying levels of technical knowledge. To prepare, applicants should develop strong communication skills, practice problem-solving in virtual settings, and stay updated on Verizon's products and services. Being comfortable with remote collaboration tools and maintaining patience and empathy during customer interactions will also help you succeed in this role.

What is a Remote Verizon Tech Coach?

A Remote Verizon Tech Coach is a technology expert who provides support and guidance to Verizon customers remotely, usually via phone, chat, or video calls. Their primary role is to help customers troubleshoot device issues, set up new devices, and offer tips for using various Verizon products and services. They may also assist with software updates, app installations, and resolving connectivity problems. Working remotely allows them to provide flexible and timely assistance to customers from anywhere.

Does Verizon offer remote positions?

Yes, Verizon offers remote positions, including roles like Tech Coach, which often involve virtual training and support. These positions typically require strong communication skills and familiarity with remote collaboration tools. Remote work options may vary by role and location, so checking current job listings is recommended.
More about Remote Verizon Tech Coach jobs
What cities are hiring for Remote Verizon Tech Coach jobs? Cities with the most Remote Verizon Tech Coach job openings:
What are the most commonly searched types of Verizon Tech Coach jobs? The most popular types of Verizon Tech Coach jobs are:
Infographic showing various Remote Verizon Tech Coach job openings in the United States as of August 2026, with employment types broken down into 46% Full Time, 53% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

$21.50 - $25/hr

Full-time

Medical

Re-posted 21 days ago


Sharecare rating

7.3

Company rating: 7.3 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers


Job description

Job Description:
Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more - Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com.
Health Coaches operate in a structured, high-engagement outreach model utilizing an automated dialer system to connect with members throughout the day. Coaches conduct back-to-back coaching conversations, providing education, support, and motivation to help members progress toward their health goals while following established workflows and documentation standards.
Job Summary:
Start Date: Monday, September 14th, 2026
Shift: Monday - Friday: Must be open to any shift between the hours of 10:30am - 9:00pm CST.
It is required to work every fourth Saturday from 8:00am-4:30pm CST
Training: Training will be a duration of 6 weeks from 8am - 4:30pm CST
*Due to the structured training schedule, new hires are unable to miss any days of training.
Compensation: Hourly Rate: $21.50 or $25 including certification through NBC-HWC or CHES only
The Health Coach is part of a multi-disciplinary team that is responsible for improving both the individual health and wellness of program participants and the overall health status of a client's population. The Health Coach is an integral part of an overall client specific Health and Care Support Team that engages and supports members with improving lifestyles and behaviors that put them "at risk" of developing chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / elimination of identified risk factors. A Health Coach is supervised by an Operations Coach Manager.
Essential Job Functions:
Participating in the following types of telephonic calls:
  • Engagement (inbound and outbound)- contacting eligible participants to inform them of the program offering and enroll them in the program
  • Coaching (inbound and outbound)- providing individualized behavior change coaching to reduce or eliminate high risk behaviors and encourage adoption of habits that are conducive to a higher quality of life
  • Chase (outbound)- reaching out to members who are enrolled in coaching, but do not have a scheduled call
  • Coordinate delivery of services and care with other members of a multi-disciplinary care team, including nurses, pharmacists and external vendors.
  • Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers.
  • Adhere to a schedule and caseload to support success and connectivity of member interaction.
  • Caseloads may be a 1:1 model or team based. This is determined by the business/client need.
  • Participate in daily and monthly meetings for updates and to present findings and insight
  • Note and track the members' progress and efficacy of program

Specific Skills/ Attributes:
  • Effective interpersonal and communication skills required
  • Understand directions and communicate/respond to inquiries
  • Enthusiastically inspires members to change behaviors and to see possibilities
  • Ability to learn to coach effectively using motivational interviewing
  • Flexibility to work any shift (typically an evening shift) or change shifts based on business needs. This also includes availability to work rotating Saturdays

Qualifications:
  • Bachelor's degree in health-related field required (i.e., Psychology, Nutrition, Exercise Science, etc.) In specific cases, NBHWC certification might substitute for the "health -related" part of the completed 4-year degree
  • 1 -2 years of related experience required; experience in a customer service role preferred
  • Experience with benchmarks and contact center metrics preferred, including adherence to schedule
  • Proficiency in computer data entry and Microsoft Office
  • Ability to coordinate telephonic communication with program participants while simultaneously navigating software platform and entering data, for extended periods of time
  • Knowledge ability to quickly learn information around lifestyle related topics such as: smoking cessation, weight management, nutrition, exercise, stress reduction and sleep desired
  • Ability to work independently and prioritize a moderate workload with minimal supervision
  • Adaptability to schedule changes on an as-need basis
  • Ability to multitask with members and operationally with managers and support staff
  • Hard-wired internet connection is necessary as WIFI is not permitted

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

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About Sharecare

Sourced by ZipRecruiter

Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

Industry

Fitness and sports centers

Company size

1,001 - 5,000 Employees

Headquarters location

Atlanta, GA, US

Year founded

2009