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Remote Verizon Tech Coach Jobs (NOW HIRING)

Daisy

Remote Appointment Specialist

$45K/yr

Move fast through a call list and know your way around technology? We have a remote seat with your ... Verizon / AT&T / T-Mobile • Best Buy / Geek Squad • Apple Store / Genius Bar • inside sales ...

Sharp Performance

Sharp Performance Coach

$25 - $80/hr

This is not "tech for tech's sake." This is applied resilience, delivered where it matters most. We ... This is an independent contractor (1099) engagement with a flexible, fully remote schedule. How you ...

Sharecare

Health Coach - Remote

$21.50 - $25/hr

Sharecare is a digital healthcare company that delivers software and tech-enabled services to ... Health Coaches operate in a structured, high-engagement outreach model utilizing an automated ...

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All JobsRemote Verizon Tech Coach Jobs

Remote Verizon Tech Coach information

Does Verizon hire remote workers?

Yes, Verizon hires remote workers for various roles, including technical coaching positions like the Verizon Tech Coach. These roles often require strong communication skills, technical knowledge, and sometimes specific certifications, and they may offer flexible or fully remote schedules depending on the position and department.

What are the key skills and qualifications needed to thrive as a Remote Verizon Tech Coach, and why are they important?

To thrive as a Remote Verizon Tech Coach, you need strong technical troubleshooting skills, in-depth knowledge of mobile devices and wireless technology, and typically a high school diploma or equivalent. Familiarity with customer support platforms, device management tools, and remote assistance software is commonly required. Exceptional communication, patience, and problem-solving abilities help you provide clear guidance and build rapport with customers. These skills are vital for delivering effective remote support, ensuring customer satisfaction, and maintaining Verizon's reputation for quality service.

How much money do Verizon technicians make?

Verizon technicians typically earn between $40,000 and $70,000 annually, depending on experience, location, and specific role. Entry-level technicians may start at lower wages, while experienced or specialized technicians can earn higher salaries, often with opportunities for overtime and bonuses.

What is the difference between Remote Verizon Tech Coach vs Remote Verizon Customer Support Specialist?

AspectRemote Verizon Tech CoachRemote Verizon Customer Support Specialist
Required CredentialsTechnical certifications, relevant IT or tech experienceCustomer service skills, basic technical knowledge
Work EnvironmentRemote, technical support or coaching settingRemote, customer service environment
Employer & Industry UsageVerizon, telecommunications & tech supportVerizon, telecommunications & customer service

The Remote Verizon Tech Coach focuses on providing technical coaching, troubleshooting, and training to customers, requiring technical certifications and IT experience. In contrast, the Remote Verizon Customer Support Specialist primarily handles customer inquiries, offering support with billing, account issues, and basic technical questions. Both roles are remote and serve Verizon customers, but the Tech Coach emphasizes technical expertise and coaching, while the Customer Support Specialist centers on customer service and issue resolution.

How much is a Verizon Tech Coach?

The salary for a Verizon Tech Coach typically ranges from $40,000 to $60,000 annually, depending on experience and location. Compensation may also include benefits such as health insurance and paid time off, and the role often requires technical skills and customer service experience.

What does a Verizon Tech Coach do?

A Verizon Tech Coach provides technical support and guidance to customers, helping them troubleshoot and resolve issues with Verizon products and services. They often use remote communication tools, possess technical knowledge, and may hold certifications related to telecommunications or customer service. The role involves problem-solving, communication skills, and a focus on customer satisfaction.

What are some common challenges faced by Remote Verizon Tech Coaches, and how can applicants prepare for them?

Remote Verizon Tech Coaches often encounter challenges such as troubleshooting a wide range of devices and services without being physically present, adapting to rapidly changing technology, and assisting customers with varying levels of technical knowledge. To prepare, applicants should develop strong communication skills, practice problem-solving in virtual settings, and stay updated on Verizon's products and services. Being comfortable with remote collaboration tools and maintaining patience and empathy during customer interactions will also help you succeed in this role.

What is a Remote Verizon Tech Coach?

A Remote Verizon Tech Coach is a technology expert who provides support and guidance to Verizon customers remotely, usually via phone, chat, or video calls. Their primary role is to help customers troubleshoot device issues, set up new devices, and offer tips for using various Verizon products and services. They may also assist with software updates, app installations, and resolving connectivity problems. Working remotely allows them to provide flexible and timely assistance to customers from anywhere.
More about Remote Verizon Tech Coach jobs
What cities are hiring for Remote Verizon Tech Coach jobs? Cities with the most Remote Verizon Tech Coach job openings:
What are the most commonly searched types of Verizon Tech Coach jobs? The most popular types of Verizon Tech Coach jobs are:
What states have the most Remote Verizon Tech Coach jobs? States with the most job openings for Remote Verizon Tech Coach jobs include:
What job categories do people searching Remote Verizon Tech Coach jobs look for? The top searched job categories for Remote Verizon Tech Coach jobs are:
Remote Verizon Tech Coach jobs near you
Infographic showing various Remote Verizon Tech Coach job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 13% Part Time, and 5% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution.
Field Sales Manager

Field Sales Manager

Victra - Verizon Wireless Premium Retailer

Peoria, AZ • Remote

Other

Medical, Dental, Vision, Retirement

Posted 7 days ago

Key responsibilities

  • Serve as the primary point-of-contact for Exclusive Retail sub-agent business partners, admins, and owners/operators.

  • Collaborate with sub-agents to develop and implement sales strategies, goals, and targets to achieve or exceed sales quotas within the assigned territory.

  • Conduct regular documented store visits to monitor sales activities, assess performance, and provide ongoing feedback, training, and development opportunities.

Victra rating

5.2

Company rating: 5.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

23rd of 30 rated technology retailers

Job description

Location: Remote (must reside in Georgia)


ABOUT US:

Victra is Verizon’s largest premium retailer in the United States. We thrive on collaboration, innovation, and performance. Our mission is to “Connect technology to life in a trustworthy, fun, and profitable way”. We work closely with Verizon and our brand partners to deliver exceptional product offerings, promotions, and campaigns that drive in-store traffic and revenue.


JOB DESCRIPTION:

We are seeking a highly motivated and experienced Field Sales Manager to oversee and drive sales activities . As a Field Sales Manager, you will be responsible for ensuring sales targets are met and fostering strong relationships with the Exclusive Retail sub-agents and store staff. If you are a dynamic and results-driven sales professional with leadership acumen, we invite you to join our team at Victra. Your strategic guidance and leadership will play a critical role in the success of our sales efforts:


KEY RESPFONSABILITIES:

  • Primary point-of-contact for Exclusive Retail sub-agent business partners, admins & owners/operators.
  • Collaborate with sub-agents to develop and implement sales strategies, goals, and targets to achieve or exceed sales quotas within the assigned territory.
  • Build and maintain strong relationships with Exclusive Retail sub-agents and staff to ensure effective collaboration, support, and alignment of sales objectives.
  • Conduct regular documented store visits to monitor sales activities, assess performance, and provide ongoing feedback, training and development opportunities.
  • Drive the adoption of sales programs, promotions, and initiatives to increase revenue, customer acquisition, and retention.
  • Analyze market trends, competitor activities, and customer feedback to identify opportunities for growth and make recommendations for sales improvement.
  • Prepare and present regular sales reports, forecasts, and performance metrics to the Director of Exclusive Retail & the ELT.
  • Collaborate with cross-functional teams, including marketing, operations, outside vendors and the Total by Victra teams, to ensure a seamless customer experience and drive business growth.
  • Stay up-to-date on industry trends, product knowledge, and market insights to effectively coach the sub-agents.


WHAT WE ARE LOOKING FOR:

  • You have excellent communication and a positive attitude.
  • Your background has a good sense of operations and retail management.
  • Proven experience as a Field Sales Manager or in a similar leadership role, preferably within the telecommunications industry working with the dealer/sub-agent channel.
  • Strong leadership and team management skills, with the ability to motivate and inspire a sales team to achieve targets.
  • Excellent communication, presentation, and interpersonal skills.
  • Results-oriented mindset with a track record of meeting or exceeding sales goals.
  • Ability to analyze sales data, identify trends, and make data-driven decisions to optimize sales strategies.
  • Customer-focused mindset with a deep understanding of the sales process and customer relationship management.
  • Flexibility to travel up to 75% of the time within the assigned territory and work occasional evenings or weekends.
  • Proficiency in using CRM software, sales tracking tools, and Microsoft Office Suite.
  • Bachelor's degree in Management or equivalent experience is preferred.
  • Associates Degree with 3-5 years of retail management experience is also acceptable


WHY JOIN US:

  • Paid training and career development opportunities.
  • Comprehensive health, dental, and vision insurance.
  • 401k retirement plan.
  • Tuition reimbursement.
  • Employee discounts on Verizon services.
  • Referral bonuses and exciting contests.
  • Career pathing opportunities.


TRAVEL REQUIREMENTS

  • Up to 75%


EQUAL OPPORTUNITY EMPLOYER

We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

What Victra employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

VICTRA logo

About VICTRA

Sourced by ZipRecruiter

Victra, headquartered in Raleigh, NC, US, is the largest Verizon Authorized Retailer in the United States. The company operates within the telecommunications industry, offering customers an array of Verizon-branded products and services such as smartphones, tablets, and wireless connectivity plans. The company was established with a mission to become the top dealer of professional wireless solutions. Victra strives to offer the latest in device and connectivity options while providing an exceptional in-store customer experience.

Industry

Electronics and appliance stores

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1996

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