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Overnight Verizon Tech Coach Jobs (NOW HIRING)

Verizon

Associate Director-Business Strategy

Tampa, FL · On-site

... Verizon technologies and pricing catalogs to active vehicles, eliminating operational friction for field sales teams. People Leadership & Performance * Manage, coach, and elevate a team of highly ...

MAS Corporation

Verizon Wireless Sales Representative

NJ · On-site

$60K - $130K/yr

Flexible schedule Retail Sales Representative - Verizon Wireless (Uncapped Commission + Growth ... Goal-oriented, coachable, and team-focused * Passion for technology and wireless products Location ...

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Sales Associate (Verizon)

Austin, TX · On-site

$3.0K - $6.0K/mo

If you have a passion for sales and a desire to learn about the latest technologies in the ... We believe great salespeople are built through coaching, mentorship, repetition, and accountability.

Any Comm

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Sales Representative (Verizon)

San Antonio, TX · On-site

$2.4K - $5.5K/mo

If you have a passion for sales and a desire to learn about the latest technologies in the ... We believe great salespeople are built through coaching, mentorship, repetition, and accountability.

Any Comm

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Sales Associate (Verizon)

Austin, TX · On-site

$3.0K - $6.0K/mo

If you have a passion for sales and a desire to learn about the latest technologies in the ... We believe great salespeople are built through coaching, mentorship, repetition, and accountability.

Any Comm

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Sales Representative (Verizon)

Austin, TX · On-site

$3.0K - $6.0K/mo

If you have a passion for sales and a desire to learn about the latest technologies in the ... We believe great salespeople are built through coaching, mentorship, repetition, and accountability.

Any Comm

Be Seen First

Sales Associate (Verizon)

San Antonio, TX · On-site

$2.4K - $5.5K/mo

If you have a passion for sales and a desire to learn about the latest technologies in the ... We believe great salespeople are built through coaching, mentorship, repetition, and accountability.

Any Comm

Be Seen First

Sales Associate (Verizon)

San Antonio, TX · On-site

$2.4K - $5.5K/mo

If you have a passion for sales and a desire to learn about the latest technologies in the ... We believe great salespeople are built through coaching, mentorship, repetition, and accountability.

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Overnight Verizon Tech Coach information

What is the difference between Overnight Verizon Tech Coach vs Overnight Verizon Customer Support Representative?

AspectOvernight Verizon Tech CoachOvernight Verizon Customer Support Representative
CertificationsTechnical certifications often preferredCustomer service certifications beneficial
Work EnvironmentTechnical support, troubleshooting focusCustomer interaction, issue resolution
Employer & Industry UsageTelecommunications, technical supportTelecommunications, customer service

The Overnight Verizon Tech Coach primarily focuses on technical troubleshooting and coaching, requiring technical skills and certifications. In contrast, the Overnight Verizon Customer Support Representative emphasizes customer service and issue resolution. Both roles operate overnight shifts within Verizon's telecommunications industry but differ in their core responsibilities and skill requirements.

What does an Overnight Verizon Tech Coach do?

An Overnight Verizon Tech Coach provides technical support and guidance to Verizon customers during overnight hours. They assist with troubleshooting devices, resolving connectivity issues, and answering questions about Verizon products and services. Their role often involves remote support via phone, chat, or email, ensuring customers receive help outside of standard business hours. Tech Coaches are knowledgeable about the latest Verizon devices and services, helping customers get the most out of their technology.

What are the key skills and qualifications needed to thrive as an Overnight Verizon Tech Coach?

To excel as an Overnight Verizon Tech Coach, you need strong technical troubleshooting abilities, in-depth knowledge of Verizon products and services, and experience in customer support, often supported by a high school diploma or higher. Familiarity with Verizon’s CRM platforms, digital support tools, and remote assistance software is typically required. Outstanding communication, patience, and problem-solving skills help you deliver excellent customer service and manage challenging interactions during overnight shifts. These competencies ensure customers receive timely, effective support, maintaining Verizon’s service standards and customer satisfaction around the clock.

What are some common challenges faced by Overnight Verizon Tech Coaches, and how can they effectively manage them?

Overnight Verizon Tech Coaches often encounter unique challenges such as handling complex technical issues with limited immediate support and managing customer interactions during quieter hours. To succeed, it's important to stay updated on the latest Verizon products and troubleshooting protocols, and to be resourceful in utilizing internal knowledge bases and escalation procedures. Building strong communication skills is also crucial, as remote collaboration with day-shift teams ensures seamless issue resolution and customer satisfaction. Embracing proactive problem-solving and self-motivation can help tech coaches excel in the overnight environment.
More about Overnight Verizon Tech Coach jobs
What are the most commonly searched types of Verizon Tech Coach jobs? The most popular types of Verizon Tech Coach jobs are:
What job categories do people searching Overnight Verizon Tech Coach jobs look for? The top searched job categories for Overnight Verizon Tech Coach jobs are:
Overnight Verizon Tech Coach jobs near you
Infographic showing various Overnight Verizon Tech Coach job openings in the United States as of August 2026, with employment types broken down into 42% Full Time, 57% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Associate Director-Business Strategy

Verizon

Tampa, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Verizon rating

7.8

Company rating: 7.8 out of 10

Based on 522 frontline employees who took The Breakroom Quiz

36th of 97 rated telecommunications companies

Job description

When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you'll be doing...
The Associate Director of Business Strategy is a high-visibility leadership role responsible for securing and expanding Verizon's Public Sector revenue. Sitting within the Strategic Pursuits organization, this leader ensures the foundational health, compliance, and market competitiveness of our public sector contract vehicles (including GSA schedules, IDIQs, GWACs, and state/local cooperative agreements). Rather than chasing net-new standalone accounts, this position focuses on revenue security and contract enablement across both Wireline (WLN) and Wireless (WLS) portfolios. By providing the critical market intelligence, pricing strategies, and compliant product positioning required to win, this role acts as the operational engine supporting our peer Business Development and Capture teams across Federal (FED) and State, Local, and Education (SLED) territories.
You will directly manage a specialized, high-performing team of subject matter experts dedicated to unlocking the Verizon ecosystem for public sector success. Your team includes:
  • Price-to-Win (PTW) Specialists: Experts running data-driven competitive pricing analysis and financial modeling to ensure winning bids.
  • Contract Strategy & Enablement Specialists: Navigators of the complex Verizon internal ecosystem who ensure contract vehicles are healthy, offerings are orderable, and compliance is flawless.
  • Partner Strategy Specialists: Leads focused on cultivating critical relationships with small, minority, women-owned, and veteran-owned businesses to satisfy socioeconomic contracting mandates.

Key Responsibilities
Strategic Enablement & Revenue Security
  • Portfolio Safeguarding: Drive strategies that secure and protect existing Year-over-Year WLN and WLS public sector revenue.
  • Verizon Ecosystem Navigation: Oversee the operational execution of contract strategy, ensuring target products meet strict compliance terms, pricing is locked, and solutions are fully orderable within internal systems.
  • Lifecycle Management: Proactively manage product lifecycles on existing contracts-ensuring End-of-Life (EOL) products are smoothly transitioned and modern replacement solutions are seamlessly integrated in compliance with government transition timelines and agency-specific migration mandates
  • Partner Ecosystem Growth: Oversee the partner strategy to identify and embed diverse suppliers into upcoming bids and active contract vehicles, ensuring alignment with public sector requirements.
  • Contract Vehicle Optimization & Modifications: Streamline the contract modification process to rapidly onboard new Verizon technologies and pricing catalogs to active vehicles, eliminating operational friction for field sales teams.

People Leadership & Performance
  • Manage, coach, and elevate a team of highly skilled specialists (PTW, Contract Enablement, Partner Strategy).
  • Assess team performance, foster a culture of high accountability, and provide ongoing professional development and strategic direction.
  • Make key recommendations regarding hiring, advancement, promotions, and status changes within the team.

Critical Cross-Functional Collaboration
This is a highly matrixed leadership position. Success requires seamless, proactive alignment with an extensive network of internal and peer stakeholders:
  • BD & Capture Teams (Peers): Partner closely with the peer SLED (territory-based) and FED (account-based) Business Development and Capture teams to fuel both net-new pursuits and critical contract recompetes.
  • Product & Product Specialists: Serve as the strategic conduit to the Product organization, ensuring Verizon builds and prioritizes the right solutions for the evolving public sector marketplace.
  • Sales & Sales Engineers: Align contract capabilities and technical product offerings with field sales strategies to maximize client execution.
  • Sourcing & Legal: Collaborating to protect Verizon's risk profile, finalize vendor relationships, and guarantee contract compliance.
  • Contracts, Legal, & Compliance: Partner deeply with Verizon's Legal and Contract Administration teams to interpret complex solicitations, mitigate organizational conflict of interest (OCI) risks, and ensure adherence to FAR, DFARS, and state procurement regulations.
  • Proposal Operations: Streamline operational workflows, ensuring past performance libraries, reporting standards, and modern AI proposal tools are optimized for maximum efficiency.
  • The Matrix Navigator: Exceptional ability to forge relationships and drive alignment across disparate teams (Legal, Sourcing, Engineering, Sales) without direct authority.
  • Contractual & Operational Rigor: Strong business acumen with a deep understanding of how public sector contract mechanics, catalog management, and compliance alignment directly impact frontline sales velocity and revenue recognition.
  • Strategic Visionary & Tactical Executor: Able to shift effortlessly from high-level portfolio strategy to the granular nuances of government contract compliance.

What we're looking for...
You'll need to have:
  • Bachelor's degree or four or more years of work experience.
  • Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
  • Requires experience in strategic planning, contract management, business enablement, or capture support within the Telecom, IT, or Government Contracting (GovCon) sectors.
  • Direct people management experience leading highly specialized or technical contributors.
  • Robust working knowledge of public sector procurement frameworks, including the Federal Acquisition Regulation (FAR), GSA Schedules, and major SLED cooperative purchasing vehicles (e.g., NASPO)
  • Willingness to travel up to 25%

Even better if you have one or more of the following:
  • Deep familiarity with the mechanics of Wireline (WLN) and Wireless (WLS) enterprise portfolios.
  • Proven track record of managing contract lifecycles, catalog orderability, and price-to-win strategies.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Where you'll be working
In this remote role, you'll work from home with occasional in-person trainings and meetings.
Scheduled Weekly Hours
40
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.
The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $138,500.00 - $265,000.00.

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