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Overnight Velocity Call Center Jobs (NOW HIRING)

Southern National Roofing

Call Center Agent

Charlotte, NC · On-site

$35K - $60K/yr

Description Southern National Roofing is seeking an enthusiastic and friendly Call Center Agent to ... No overnight travel required Requirements * Comfortable speaking with people by phone - friendly ...

Southern National Roofing

Call Center Agent

Charlotte, NC · On-site

$35K - $60K/yr

Description Southern National Roofing is seeking an enthusiastic and friendly Call Center Agent to ... No overnight travel required Requirements * Comfortable speaking with people by phone -- friendly ...

Ntta

$18.50/hr

Call Center Taking inbound calls from customers to assist with account related questions or ... overnight payments, and researches and resolves credit card disputes. Qualifications: Minimum:

TOGA Technology

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JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

Addressing and resolving complex issues escalated by call center representatives during overnight hours, coordinating with on-call technical resources as needed. * Determine call center operational ...

Urgent

TOGA Technology

Be Seen First

JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

Addressing and resolving complex issues escalated by call center representatives during overnight hours, coordinating with on-call technical resources as needed. * Determine call center operational ...

Urgent

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Overnight Velocity Call Center information

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How much do overnight velocity call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for overnight velocity call center in the United States is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Overnight Velocity Call Center vs Customer Service Representative?

AspectOvernight Velocity Call CenterCustomer Service Representative
Work HoursOvernight shifts, typically late evening to early morningDaytime or flexible hours during business hours
Work EnvironmentCall center setting, high-volume inbound/outbound callsOffice or retail environment, face-to-face or phone interactions
Required SkillsCommunication, problem-solving, ability to work overnightCustomer interaction, communication, problem resolution
CertificationsNone typically required, some roles may prefer customer service trainingNone typically required, some roles may prefer customer service certifications

Overnight Velocity Call Center roles focus on late-night shifts in a call center environment, often handling high call volumes, while Customer Service Representatives typically work during regular hours assisting customers face-to-face or via phone. Both roles require strong communication skills but differ mainly in work hours and setting.

More about Overnight Velocity Call Center jobs

What cities are hiring for Overnight Velocity Call Center jobs?

Cities with the most Overnight Velocity Call Center job openings:

What are the most commonly searched types of Velocity Call Center jobs?

The most popular types of Velocity Call Center jobs are:

What states have the most Overnight Velocity Call Center jobs?

States with the most job openings for Overnight Velocity Call Center jobs include:

What job categories do people searching Overnight Velocity Call Center jobs look for?

The top searched job categories for Overnight Velocity Call Center jobs are:

Overnight Velocity Call Center jobs near you
Infographic showing various Overnight Velocity Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $36,718 per year, or $17.7 per hour.

Call Center Agent

Southern National Roofing

Charlotte, NC

$35K - $60K/yr

Full-time

Medical, Dental, Vision

Re-posted 19 days ago

Job description

Weekly Pay  |  Hourly Pay + Commission + Bonuses

Urgently hiring. Start ASAP.

Why Southern National Roofing

Southern National Roofing is where effort turns into opportunity. We train from the ground up, promote based on performance, and reward people who show up and execute. Many of our leaders started in roles just like this one.

We are a $20M+ residential roofing company, ranked #93 on the Roofing Contractor Top 100, #116 on the Top 500 Remodelers, #379 on the Inc. 5000, A+ BBB Accredited, and a Top 2% Master Elite Roofer nationwide.

Description

Southern National Roofing is seeking an enthusiastic and friendly Call Center Agent to join our team. Our professional roofing company focuses on energy-efficient residential roofing replacement, specializing in products and installation methods that cater to the unique climate and building challenges in the southeastern United States. We are certified to install most roofing brands, including North America's top-selling Timberline roofing shingles by GAF.

As an integral part of our inside sales team, you will be responsible for providing exceptional customer service to our existing and potential clients - and directly contributing to the growth of our business.

The Role

This is a full-time W-2 inside sales position where your performance directly impacts what you earn and how quickly you advance. You will be the first point of contact for homeowners and prospects - fielding inbound calls, following up with our database, and generating qualified appointments for our outside sales team.

You are building relationships.

You are creating qualified opportunities.

Responsibilities
  • Field inbound calls from our field marketing team as well as clients and prospective clients to schedule appointments
  • Daily telephone outreach to our database of customers and prospects
  • Promote our eco-friendly roofing products and services to prospective and existing clients
  • Generate qualified appointments for our outside sales division
  • Participate in ongoing department meetings and training sessions
Compensation
  • W-2 full-time position
  • Hourly pay + commission + performance bonuses
  • First-year team members earn $35,000-$60,000
  • Earnings vary based on performance and consistency
Schedule
  • Full-time, on-site role
  • 40 hours per week, morning, afternoon and evening shifts available, weekend availability required
  • No overnight travel required

Requirements

  • Comfortable speaking with people by phone - friendly, professional, and confident
  • A positive attitude and strong desire to succeed
  • Professional appearance and demeanor
  • Strong communication skills, both verbal and written
  • High school diploma or GED
  • Valid driver's license and reliable vehicle (to commute to and from the office)
  • Ability to work full-time, 40 hours per week, morning, afternoon and evening shifts available, weekend availability required.

Benefits

  • Competitive hourly pay + commission + bonuses
  • Health, Dental, and Vision insurance
  • Recognition and rewards for high performance
  • Ongoing sales training and coaching
  • A vibrant team culture with regular events and activities

Apply