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Overnight Velocity Call Center Jobs (NOW HIRING)

SPECTRUM

Call Center Representative

Mcallen, TX · On-site

$20/hr

Must have the availability to work a variety of shifts including late night/overnight Good listener ... call center * Technical Skills : MS Office, computer skills, typing * Skills : Communication ...

Southern National Roofing

Call Center Agent

Charlotte, NC · On-site

$35K - $60K/yr

Description Southern National Roofing is seeking an enthusiastic and friendly Call Center Agent to ... No overnight travel required Requirements * Comfortable speaking with people by phone - friendly ...

Southern National Roofing

Call Center Agent

Charlotte, NC · On-site

$35K - $60K/yr

Description Southern National Roofing is seeking an enthusiastic and friendly Call Center Agent to ... No overnight travel required Requirements * Comfortable speaking with people by phone - friendly ...

Ntta

$18.50/hr

Call Center Taking inbound calls from customers to assist with account related questions or ... overnight payments, and researches and resolves credit card disputes. Qualifications: Minimum:

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Overnight Velocity Call Center information

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$10

$17

$22

How much do overnight velocity call center jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for overnight velocity call center in the United States is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Overnight Velocity Call Center vs Customer Service Representative?

AspectOvernight Velocity Call CenterCustomer Service Representative
Work HoursOvernight shifts, typically late evening to early morningDaytime or flexible hours during business hours
Work EnvironmentCall center setting, high-volume inbound/outbound callsOffice or retail environment, face-to-face or phone interactions
Required SkillsCommunication, problem-solving, ability to work overnightCustomer interaction, communication, problem resolution
CertificationsNone typically required, some roles may prefer customer service trainingNone typically required, some roles may prefer customer service certifications

Overnight Velocity Call Center roles focus on late-night shifts in a call center environment, often handling high call volumes, while Customer Service Representatives typically work during regular hours assisting customers face-to-face or via phone. Both roles require strong communication skills but differ mainly in work hours and setting.

What cities are hiring for Overnight Velocity Call Center jobs?

Cities with the most Overnight Velocity Call Center job openings:

What are the most commonly searched types of Velocity Call Center jobs?

The most popular types of Velocity Call Center jobs are:

What states have the most Overnight Velocity Call Center jobs?

States with the most job openings for Overnight Velocity Call Center jobs include:

Overnight Velocity Call Center jobs near you
Infographic showing various Overnight Velocity Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,718 per year, or $17.7 per hour.

Alarm Dispatcher / Call Center Specialist

WH International Response Center

Rockford, MN • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Description

About Wright-Hennepin International Response Center

WH International Response Center (WHIRC), a subsidiary of Wright-Hennepin Electric Cooperative, is a 24/7 alarm monitoring center serving security dealers in more than 40 states and Canada. Known for its fast response and dependable service, WHIRC plays a critical role in helping protect homes, businesses, and communities around the clock.


 The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls in a fast-paced high-volume call center environment. This position acts as the initial service call contact for customer with service problems and ensures the means for resolution of the problem. Other duties include maintaining alarm activity and performing data entry of new account information and database changes.


Available Shift Schedules:

The Dispatch/Call Center Specialist works a 10-hour rotating shift.

4:00am - 2:00pm 

8:00am - 6:00pm

The successful candidate must be able to work the shift schedule, including working weekends and holidays, and be open to helping with shift coverage to accomplish daily requirements and activity as needed. The team atmosphere is fun, engaging and makes time for additional training and career development.


Compensation

$20 per hour plus shift differential for evening/overnight hours and annual bonus potential.


Benefits

Wright-Hennepin offers a comprehensive benefits package designed to support employees' health, financial well-being, and work-life balance, including:

  • Medical, dental, and vision insurance
  • HSA with employer contribution + FSA options 
  • 401(k) retirement plan
  • Life and disability insurance
  • Paid time off and holidays
  • Employee Assistance Program (EAP) and wellness resources 

Location

The position is located onsite at our company headquarters in Rockford, Minn. Rockford is located 15 miles west of Plymouth on Hwy 55.


What You'll Do

  • Answer incoming telephone and alarm traffic in a timely and professional manner. Provide quick, accurate, courteous and professional service, abiding by the customer service standards, policies and procedures. Provide the customer with the best possible service and a positive experience.
  • Obtain account information from technicians and customers and enter information accurately and in a timely manner to the automation system.
  • Perform system checks on equipment, recognize and correct minor equipment problems, and accurately report concerns and problems with equipment and customers.
  • Train and participate in monthly training, emergency generator and back-up power testing, complete Central Station Alarm Association training and certification.

Working Conditions

The Call Center Rep works primarily in a climate-controlled office environment. Must have the ability to perform finger and hand manipulation and perform repetitive motions in order to use office equipment. Ability to exert up to 10 lbs. of force when moving items such as computer printouts, notebook ledgers, office equipment, etc. The ability to make verbal and written presentations relating to the business.


Requirements

What We're Looking For

  • High school education or equivalent
  • 1+ year of customer service experience, preferably in a high call volume environment
  • Successful completion of WHIRC dispatcher training and probation
  • Must obtain and maintain all initial and ongoing licensures by meeting all state and federal requirements
  • Must adhere to WH's core values of Teamwork, Dependability, Performance, Integrity, Safety and Member/Customer Focused.


What Success Looks Like at Wright-Hennepin

Wright-Hennepin employees are expected to demonstrate strong personal accountability and contribute to a positive, collaborative work environment by embodying the following:

  • Integrity - Builds trust, honors commitments, and supports the organization's mission, vision, and values
  • Safety - Prioritizes safe work practices and protects employee and member well-being
  • Member/Customer Focus - Delivers responsive, respectful, and effective service
  • Teamwork - Collaborates effectively and supports team and organizational goals
  • Dependability - Takes ownership, meets expectations, and maintains reliability
  • Performance - Produces high-quality work, continuously develops skills, and proactively solves problems

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