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Overnight Velocity Call Center Jobs (NOW HIRING)

Velocity Flex

Call Center Representative

Jersey Village, TX · On-site

$14 - $17.50/hr

Job Overview: We're looking for a highly skilled call center representative to join our client's team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick ...

McCarthy Tire

Call Center Representative

Wilkes Barre, PA · On-site

$15.25 - $19.25/hr

Job details Job type * Full-time Shift and schedule * 8 hour (Evening/Overnight) * Weekends (required) * Holidays (required) Work setting * Remote Call Center * Must reside in (PA, NY, NJ, MD, VA, WV ...

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Overnight Velocity Call Center information

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$10

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How much do overnight velocity call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for overnight velocity call center in the United States is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Overnight Velocity Call Center vs Customer Service Representative?

AspectOvernight Velocity Call CenterCustomer Service Representative
Work HoursOvernight shifts, typically late evening to early morningDaytime or flexible hours during business hours
Work EnvironmentCall center setting, high-volume inbound/outbound callsOffice or retail environment, face-to-face or phone interactions
Required SkillsCommunication, problem-solving, ability to work overnightCustomer interaction, communication, problem resolution
CertificationsNone typically required, some roles may prefer customer service trainingNone typically required, some roles may prefer customer service certifications

Overnight Velocity Call Center roles focus on late-night shifts in a call center environment, often handling high call volumes, while Customer Service Representatives typically work during regular hours assisting customers face-to-face or via phone. Both roles require strong communication skills but differ mainly in work hours and setting.

More about Overnight Velocity Call Center jobs
What cities are hiring for Overnight Velocity Call Center jobs? Cities with the most Overnight Velocity Call Center job openings:
What are the most commonly searched types of Velocity Call Center jobs? The most popular types of Velocity Call Center jobs are:
What states have the most Overnight Velocity Call Center jobs? States with the most job openings for Overnight Velocity Call Center jobs include:
What job categories do people searching Overnight Velocity Call Center jobs look for? The top searched job categories for Overnight Velocity Call Center jobs are:
Overnight Velocity Call Center jobs near you
Infographic showing various Overnight Velocity Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,718 per year, or $17.7 per hour.

Call Center Representative

RALEIGH MEDICAL GROUP PA

Cary, NC • On-site

$17.50 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Title:

Call Center Representative – Dermatology

Location:

Cary, NC | Onsite

Department:

Dermatology

Shift:

Monday - Friday | Day Shift

Call Center Representative – Dermatology
Cary, NC | In-Office

Help create a positive patient experience from the very first call.


Raleigh Medical Group is seeking a professional and customer-focused Call Center Representative to support our Dermatology practice. This role serves as the first point of contact for patients by managing incoming calls, coordinating appointment scheduling, processing patient requests, and supporting communication between patients and clinical teams.

The Call Center Representative plays an important role in delivering exceptional customer service while helping maintain efficient daily operations in a fast-paced specialty practice environment.

Responsibilities
  • Answers and directs incoming telephone calls in a professional and courteous manner
  • Schedules, reschedules, and cancels patient appointments accurately and efficiently
  • Returns patient calls and routes messages appropriately
  • Processes incoming patient requests through the patient portal and website
  • Enters and updates patient demographic and insurance information while ensuring accuracy and completeness
  • Submits new patient requests to the appropriate provider through the electronic health record (EHR) system
  • Verifies insurance eligibility for same-day appointments when applicable
  • Processes appointment cancellation line messages and updates schedules accordingly
  • Collaborates with clinical and administrative teams to support coordinated patient care
  • Participates in departmental meetings, training activities, and customer service initiatives
  • Assists with front office support duties as needed, including patient check-in, registration, and collection of copays
  • Performs additional duties as assigned
Qualifications

Required:

  •     High School diploma or equivalent
  • Strong customer service and communication skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Basic computer proficiency and ability to learn practice management systems

Preferred:
 

  • Previous medical office, call center, scheduling, or customer service experience preferred
  • Experience utilizing electronic health record (EHR) systems preferred
  • Knowledge of medical terminology preferred
Why Join Raleigh Medical Group?
  • Meaningful work supporting patient-centered care
  • Collaborative and team-oriented work environment
  • Opportunity to grow within a respected multi-specialty medical practice
  • Stable weekday schedule with no overnight shifts
We Offer Our Valued Employees
  • Group Health, Dental, and Vision coverage
  •  FSA and HSA options
  • Generous Paid Time Off (PTO)
  • 401(k) Retirement Plan with employer matching
  • Company-paid Life, Short-Term & Long-Term Disability
  • Competitive pay

EEO Statement:

Raleigh Medical Group, PA is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin, or any other characteristic protected under applicable federal, state, or local law.

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