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Overnight Remote Email Chat Support Jobs in Rochester, NY

Athena

Remote Psychotherapist

Rochester, NY · Remote

$50K - $100K/yr

... answer emails in addition to carrying objects no greater than 20 pounds, when needed. Direct ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Athena

LCSW Clinical Supervisor - Remote

Rochester, NY · Remote

$60 - $65/hr

Help develop and improve clinical policies and procedures on an ongoing basis to support overall ... answer emails in addition to carrying objects no greater than 25 pounds, when needed. Direct ...

Danaher

Field Service Engineer - Rochester, NY

Rochester, NY · On-site +1

$31 - $36/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Additionally, you may be called upon to support the efforts of other regions as needed. In this ... Overnight travel 25% - 60%. Ability to occasionally lift, lower, and move up to 50 lbs. (tools ...

KEYENCE

Field Application Engineer '27

Fairport, NY · On-site +1

$53K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ... Willingness to travel (60-100%), including overnight * Valid driver's license and personal vehicle

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All JobsEmail Chat Support JobsOvernight Remote Email Chat Support JobsOvernight Remote Email Chat Support Jobs in Rochester, NY

Overnight Remote Email Chat Support information

See Rochester, NY salary details

$14

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$44

How much do overnight remote email chat support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for overnight remote email chat support in Rochester, NY is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What is the difference between Overnight Remote Email Chat Support vs Customer Service Representative?

AspectOvernight Remote Email Chat SupportCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMUsually daytime hours, but can vary
Work EnvironmentRemote, online communication via email and chatRemote or in-office, phone and in-person interactions
CredentialsHigh school diploma or equivalent; customer service experience helpfulHigh school diploma or higher; customer service skills required
Communication ModeEmail and live chatPhone, email, and in-person

Overnight Remote Email Chat Support focuses on providing customer assistance through email and chat during overnight hours, often requiring specific technical skills and comfort with written communication. Customer Service Representatives may work during regular hours, handling a broader range of communication channels. Both roles require strong customer service skills but differ mainly in work hours and communication methods.

What are the most commonly searched types of Remote Email Chat Support jobs in Rochester, NY?

The most popular types of Remote Email Chat Support jobs in Rochester, NY are:

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For Overnight Remote Email Chat Support jobs in Rochester, NY, the most frequently searched job titles are:

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Overnight Remote Email Chat Support jobs near you

Remote Psychotherapist

Athena

Rochester, NY • Remote

$50K - $100K/yr

Full-time

Re-posted 21 hours ago

Job description

AthenaPsych is a New York State mental health-approved provider of community mental health services for children, adults, and families with behavioral and emotional challenges. We specialize in individual and group psychotherapy for clients with a focus on trauma-informed care. Athena is dedicated to improving the quality and accessibility of mental health care for all, especially individuals from underserved communities. 
 
Here at Athena, we pride ourselves on hiring a diverse group of mental health clinicians and staff who are passionate and dedicated to improving our clients’ overall emotional well-being. We provide both in-person and telehealth services for our clients. 
 
We are a fee-for-service modeled clinic where therapists are paid per session completed.

While this is a remote position, candidates must reside in or be willing to relocate to one of the following states prior to their start date:

Colorado, Connecticut, District of Columbia (Washington, D.C.), Florida, Massachusetts, Maryland, North Carolina, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Washington

Athena's Amazing Perks and Benefits:
  • Clinical Supervision is provided by experienced Licensed Clinicians
  • Free CEU Credits for LMSWs, LCSWs, and LMHCs
  • Athena will reimburse LP Application costs, and first time licensure fees if you take and pass the exam within your first 3 months!
  • Flexible Schedule to Promote Work-Life Balance 
  • Medical, Dental, and Vision Insurance (for FT employees)
  • Additional Bonuses for Working Weekend & Evening Hours/Bilingual Sessions 
  • Paid Sick Leave 
  • 401k Retirement Plan with 3% Match!
  • Flexible Spending Accounts (Health/Commuter) 
  • Life Insurance Coverage and Malpractice Insurance
  • W-2 Weekly Pay!
Responsibilities:
  • Conducts evidence-based therapeutic sessions for children, families, and individuals in person or via telehealth.
  • Develops and implements goal-oriented treatment plans.
  • Completes documentation by a given deadline and in compliance with program and state regulations.
  • Ensures all clinical notes and client information are updated and accurate within the current EHR system.
  • Provide conflict resolution and crisis intervention when needed.
Qualifications:
  • Master's Degree from an accredited school in Mental Health Counseling, Social Work, Creative Arts Therapy, or Marriage and Family Therapy.
  • Bilingual in English and Spanish is a plus.
  • LMSW, LMHC, LCAT or LMFT is a plus but not required.
  • MUST BE Limited Permit Eligible. No expired LPs.
  • Must be passionate about working with underserved communities and possess a high level of engagement, entrepreneurial, and interpersonal skills.
  • Experience working in an OMH (Article 31/28) environment is strongly desired.
We are a fee-for-service modeled clinic where therapists are paid per session completed.
Individual sessions are 45 minutes long.

Compensation is based on credentials and experience.
Working Conditions:
The primary work location varies. This is a professional work environment where a computer, desk, chair, and office supplies will be provided in either office.
 
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role above. While performing the duties of this job, the employee is regularly required to hear and speak on the phone or through virtual telehealth sessions conducted on a computer throughout the day, stand and sit for an extended period, and be able to write and answer emails in addition to carrying objects no greater than 20 pounds, when needed.
 
Direct Reports:
This position has no direct reports.
 
Athena is an Equal Opportunity Employer.
 
Note: We comply with the Americans with Disabilities Act and consider reasonable accommodation measures that may be necessary for qualified applicants/employees to perform essential job functions. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.