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Overnight It Support Jobs in Austin, TX (NOW HIRING)

Server@Work

IT Support Desk Engineer

Austin, TX · Hybrid

Server At Work is a SOC 2-audited IT Managed Services Provider serving businesses across Texas and ... What you'll be doing as a Support Desk Engineer: The technician will help remotely solve problems ...

Server At Work, LLC

IT Support Desk Engineer

Austin, TX · On-site

$45K - $50K/yr

Server At Work is a SOC 2-audited IT Managed Services Provider serving businesses across Texas and ... What you'll be doing as a Support Desk Engineer: The technician will help remotely solve problems ...

Server At Work, LLC

IT Support Desk Engineer

Austin, TX · On-site

Server At Work is a SOC 2-audited IT Managed Services Provider serving businesses across Texas and ... What you'll be doing as a Support Desk Engineer: The technician will help remotely solve problems ...

Tribune Media

Broadcast IT Engineer

Austin, TX

The Broadcast IT Engineer will provide and perform all information technology support for the ... Ability to work extended hours as needed, may include overnight and weekends * Excellent ...

WOWK-TV

Broadcast IT Engineer

Austin, TX

The Broadcast IT Engineer will provide and perform all information technology support for the ... Ability to work extended hours as needed, may include overnight and weekends * Excellent ...

Nexstar Media Group

Broadcast IT Engineer

Austin, TX · On-site

The Broadcast IT Engineer will provide and perform all information technology support for the ... Ability to work extended hours as needed, may include overnight and weekends * Excellent ...

Zimmer, Inc.

IT Technician

Austin, TX · On-site

To support our talent team, we focus on development opportunities, robust employee resource groups ... What You Can Expect The IT Technician performs a combination of the following technical IT support ...

Zimmer Biomet

IT Technician

Austin, TX · On-site

The IT Technician role involves providing technical support for IT assets, managing inventory, and ensuring compliance with security policies while delivering exceptional customer service.

Saronic

IT Production Support Technician

Austin, TX · On-site

$21.25 - $29.25/hr

IT Production Support Technician Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through ...

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How much do overnight it support jobs pay per hour?

As of May 27, 2026, the average hourly pay for overnight it support in Austin, TX is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.12 per hour, depending on experience, location, and employer.

What is an Overnight IT Support job?

An Overnight IT Support job involves providing technical assistance and troubleshooting outside regular business hours, typically during the night shift. Responsibilities include monitoring systems, resolving network or hardware issues, and assisting users with technical problems. This role is crucial for businesses that operate 24/7 or need after-hours tech support to maintain smooth IT operations. Strong problem-solving skills, knowledge of IT systems, and the ability to work independently are essential.

What are the key skills and qualifications needed to thrive in the Overnight It Support position, and why are they important?

To thrive as an Overnight IT Support professional, you need strong troubleshooting skills, technical knowledge of hardware and software systems, and experience in IT support or help desk environments. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified are highly beneficial. Excellent communication, problem-solving abilities, and self-motivation are essential soft skills that help you excel during non-standard work hours. These competencies are crucial for maintaining critical systems and providing timely assistance when fewer resources are available overnight.

What are some typical challenges faced by Overnight IT Support staff?

Overnight IT Support professionals often handle technical issues with limited in-person supervision and support, which requires strong independent problem-solving skills. They may address high-priority incidents or system outages that arise outside of regular business hours, ensuring minimal disruption to business operations. Additionally, communication with daytime teams is crucial to provide thorough handovers and maintain continuity of support. This role can be both rewarding and demanding, offering valuable experience in crisis management and exposure to a wide range of IT environments.
More about Overnight It Support jobs
What are the most commonly searched types of It Support jobs in Austin, TX? The most popular types of It Support jobs in Austin, TX are:
What are popular job titles related to Overnight It Support jobs in Austin, TX? For Overnight It Support jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Overnight It Support jobs in Austin, TX look for? The top searched job categories for Overnight It Support jobs in Austin, TX are:
What cities near Austin, TX are hiring for Overnight It Support jobs? Cities near Austin, TX with the most Overnight It Support job openings:
Overnight It Support jobs near you
Infographic showing various Overnight It Support job openings in Austin, TX as of May 2026, with employment types broken down into 1% As Needed, 92% Full Time, 1% Part Time, 1% Temporary, and 5% Contract. Highlights an 67% Physical, and 33% Hybrid job distribution, with an average salary of $53,703 per year, or $25.8 per hour.

IT Support Technician - Bastrop, TX

Compass Rose Public Schools

Manor, TX • On-site

$39K - $47K/yr

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

IT Support Technician - Bastrop/Manor, TX
Position Reports To: IT Support Manager
Location : This role in-person supports our campuses in Bastrop and Manor, TX
Qualifications and Preferred Technical Skills
  • High school diploma or equivalent required; post-secondary education preferred.
  • Proven experience delivering exceptional customer service in a technical support role.
  • Strong written and verbal communication skills.
  • Technical certifications (e.g., CompTIA A+, Google IT Support) and K-12 technology experience are a plus.
  • Familiarity with Windows 10, ChromeOS, macOS, and iOS.
  • Experience with Google Admin Console and Windows device imaging.
  • Basic hardware repair for Chromebooks and laptops.
  • Understanding of MDM systems and content filtering (e.g., CIPA compliance).
  • Ability to diagnose TCP/IP networking issues.
  • Knowledge of asset management practices.
  • Proficient with major internet browsers (Chrome, Edge, Safari, Firefox).
Compensation and Benefits
  • The salary range is $39,000-$47,000.
  • Health benefits include medical, dental, vision, and supplementary coverage with multiple plan options and telehealth services.
  • Mental Health and Wellness Supports: Employee Assistance Access for All Employees, with counseling services available. If on benefits, additional wellness resources are available.
  • Employer-paid long-term disability and life insurance.
  • Paid local personal days, paid bereavement leave, and paid parental leave, as well as all school holidays.
  • Participation in the Texas Teacher Retirement System (TRS).
Your Mission
You are the front line for technology and part of a team of IT professionals who provide desktop, server, and networking support for Compass Rose Public Schools. This role will involve troubleshooting a variety of technical issues daily, as well as repairing hardware that supports the day-to-day operations of the organization as well as the instructional program.
Your Responsibilities
Functional Accountabilities
  • Provides Tier 1-2 desktop support to teachers and staff by diagnosing, troubleshooting, and repairing issues with Windows, iOS, and Chrome OS devices.
  • Supports other technology devices, including printers, projectors, cellular phones, and classroom equipment.
  • Installs and troubleshoots client, cloud, and network-based software.
  • Prepares and deploys new hardware, including imaging, configuring applications, asset tagging, and providing initial user training.
  • Utilizes the ticketing system to receive, prioritize, and resolve support requests.
  • Meets department standards for ticket volume, resolution time, and customer satisfaction.
  • Documents policies, procedures, and knowledge base articles to improve technical support.
  • Conducts asset audits and maintains inventory accuracy.
  • Assists campuses with device distribution during the end-of-year and beginning-of-year transitions.
  • Travels between locations to provide on-site support.
  • Manages onboarding and offboarding tasks such as account setup, access provisioning, and device reassignment.
  • Performs routine maintenance, updates, and health checks to proactively prevent issues.
  • Support IT Cyber Security best practices, including password management, security compliance, and incident reporting.
  • Delivers basic user training on systems and tools.
  • Follows escalation protocols for unresolved issues.
  • Participates in incident response and disaster recovery processes.
  • Supports lifecycle management, including asset retirement and secure disposal.
  • Monitors support trends to inform process improvements.
  • Works independently with minimal supervision, maintaining focus and accountability in a dynamic support environment.
  • Demonstrates strong time management and organizational skills to effectively balance priorities and meet service expectations.
Service Delivery
  • Provides exceptional customer service.
  • Adheres to IT standards, metrics, Service Level Agreements (SLAs), Key Performance Indicators (KPIs), documentation, communications, and training.
  • Resolves IT-related issues, service requests, and problems within established parameters.
  • Provides status updates to users on the status of their service requests and incidents.
  • Collaborates with peers and supervisors to evaluate performance metrics and identify opportunities for improvement.
  • Collects and incorporates user feedback to help enhance service quality and satisfaction.
You'll love this role if you...
  • Are flexible and adaptable in a fast-paced, ever-changing environment
  • Are excited to contribute to a growing and changing organization
  • Can build strong relationships with diverse stakeholders
  • Are committed to restorative justice and keeping students in class to learn
  • Know how to look for clarity in moments of ambiguity
  • Are receptive to consistent feedback and coaching
  • Are resilient through challenges with a sense of optimism and perseverance
  • Have a track record of going above and beyond in the service of students and families
COMPASS ROSE Public Schools does not discriminate on the basis of race, color, national origin, age, sex, or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of the Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact COMPASS ROSE Human Resources at (210) 540-9265
The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Some working conditions that are required for this role include, but are not limited to:
  • Standing (Frequently)
  • Bending (Frequently)
  • Walking (Frequently)
  • Pushing/Pulling/Lifting/Carrying up to 50 pounds (Frequently)
  • Hearing on the phone and in person (Occasionally)
  • working outside - Occasionally
  • Reading (Frequently)
  • Exposure to loud noises (Frequently)
  • Working in confined areas (Occasionally)
  • Travel to other work sites within a 25-mile radius (Seldom)

This position description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.
This position may be partially or fully funded from federal grants or programs, state grants, philanthropic grants, or local sources.

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