IT Support Specialist - MSP
$26 - $36/hr
Join Just Solutions, Inc. in Fairport, NY as a full-time IT Support Specialist (MSP) and play a key role in supporting our customers across Western New York, from Utica to Buffalo. We offer a ...
$26 - $36/hr
Join Just Solutions, Inc. in Fairport, NY as a full-time IT Support Specialist (MSP) and play a key role in supporting our customers across Western New York, from Utica to Buffalo. We offer a ...
$26 - $36/hr
Join Just Solutions, Inc. in Fairport, NY as a full-time IT Support Specialist (MSP) and play a key role in supporting our customers across Western New York, from Utica to Buffalo. We offer a ...
Bedford, TX · On-site
About the Role As an MSP IT Sales Engineer, you serve as the technical backbone of our revenue team -- bridging the gap between complex managed services capabilities and the real-world business ...
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Bedford, TX · On-site
About the Role As an MSP IT Sales Engineer, you serve as the technical backbone of our revenue team -- bridging the gap between complex managed services capabilities and the real-world business ...
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Houston, TX · On-site
$105K - $120K/yr
We're growing and looking for a Senior IT Consultant / Systems Administrator who thrives in an MSP environment--someone who can own projects, handle escalations, and confidently lead client ...
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Houston, TX · On-site
$105K - $120K/yr
We're growing and looking for a Senior IT Consultant / Systems Administrator who thrives in an MSP environment--someone who can own projects, handle escalations, and confidently lead client ...
Spokane, WA · On-site
Summary Our client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician , who is proficient ...
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Spokane, WA · On-site
Summary Our client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician , who is proficient ...
$35 - $45/hr
Summary Our client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician , who is proficient ...
Quick apply
$35 - $45/hr
Summary Our client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician , who is proficient ...
Allen, TX · On-site
$45K - $55K/yr
Company Description We are a growing Managed IT Services Provider (MSP/MSSP) committed to providing exceptional technology support to our clients. We're looking for an IT Support Technician who ...
New
Allen, TX · On-site
$45K - $55K/yr
Company Description We are a growing Managed IT Services Provider (MSP/MSSP) committed to providing exceptional technology support to our clients. We're looking for an IT Support Technician who ...
New
$45K - $55K/yr
Company Description We are a growing Managed IT Services Provider (MSP/MSSP) committed to providing exceptional technology support to our clients. We're looking for an IT Support Technician who ...
New
$45K - $55K/yr
Company Description We are a growing Managed IT Services Provider (MSP/MSSP) committed to providing exceptional technology support to our clients. We're looking for an IT Support Technician who ...
New
Cherry Hill, NJ · On-site
$55K - $65K/yr
IT Support Technician II (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time About Waytek MSP Waytek MSP is a growing Managed Service Provider dedicated to delivering exceptional ...
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Cherry Hill, NJ · On-site
$55K - $65K/yr
IT Support Technician II (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time About Waytek MSP Waytek MSP is a growing Managed Service Provider dedicated to delivering exceptional ...
Cherry Hill, NJ · On-site
$55K - $65K/yr
IT Support Technician II (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time About Waytek MSP Waytek MSP is a growing Managed Service Provider dedicated to delivering exceptional ...
Quick apply
Cherry Hill, NJ · On-site
$55K - $65K/yr
IT Support Technician II (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time About Waytek MSP Waytek MSP is a growing Managed Service Provider dedicated to delivering exceptional ...
Medford, WI · On-site
$101K - $124K/yr
While the Cooperative's MSP provides infrastructure management, cybersecurity services, network monitoring, patch management, backup administration, and strategic technical guidance, the IT Manager ...
New
Medford, WI · On-site
$101K - $124K/yr
While the Cooperative's MSP provides infrastructure management, cybersecurity services, network monitoring, patch management, backup administration, and strategic technical guidance, the IT Manager ...
New
IT Support Analyst, MSP Experience Required, Centreville, VA We are seeking an experienced IT Support Analyst comfortable with onsite client work. We typically have our Help Desk employees go onsite ...
IT Support Analyst, MSP Experience Required, Centreville, VA We are seeking an experienced IT Support Analyst comfortable with onsite client work. We typically have our Help Desk employees go onsite ...
Cherry Hill, NJ · On-site
$55K - $65K/yr
Paid time off IT Support Technician II (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time About Waytek MSP Waytek MSP is a growing Managed Service Provider dedicated to delivering ...
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Cherry Hill, NJ · On-site
$55K - $65K/yr
Paid time off IT Support Technician II (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time About Waytek MSP Waytek MSP is a growing Managed Service Provider dedicated to delivering ...
Centreville, VA · On-site
MSP Consultant, Centreville, VA We are seeking a qualified MSP Consultant IT professional with 5-7 years of experience working for a Managed Service Provider (MSP). Be ready to transition into a ...
Centreville, VA · On-site
MSP Consultant, Centreville, VA We are seeking a qualified MSP Consultant IT professional with 5-7 years of experience working for a Managed Service Provider (MSP). Be ready to transition into a ...
Vancouver, WA · On-site
$50K - $60K/yr
We are growing and looking for motivated IT professionals who want to build a long-term career in an MSP environment. Position Overview The Tier 1 IT Support Specialist is an entry-to-junior-level ...
Vancouver, WA · On-site
$50K - $60K/yr
We are growing and looking for motivated IT professionals who want to build a long-term career in an MSP environment. Position Overview The Tier 1 IT Support Specialist is an entry-to-junior-level ...
Vancouver, WA · On-site
$50K - $60K/yr
We are growing and looking for motivated IT professionals who want to build a long-term career in an MSP environment. Position Overview The Tier 1 IT Support Specialist is an entry-to-junior-level ...
Quick apply
Vancouver, WA · On-site
$50K - $60K/yr
We are growing and looking for motivated IT professionals who want to build a long-term career in an MSP environment. Position Overview The Tier 1 IT Support Specialist is an entry-to-junior-level ...
$90K - $110K/yr
Since 2007, we've been delivering highquality IT infrastructure management and support to small and ... Minimum of 4 years of project management experience within a Managed Service Provider (MSP ...
$90K - $110K/yr
Since 2007, we've been delivering highquality IT infrastructure management and support to small and ... Minimum of 4 years of project management experience within a Managed Service Provider (MSP ...
Kirkland, WA · On-site +1
$90K - $110K/yr
Since 2007, we've been delivering high-quality IT infrastructure management and support to small ... Minimum of 4 years of project management experience within a Managed Service Provider (MSP ...
Kirkland, WA · On-site +1
$90K - $110K/yr
Since 2007, we've been delivering high-quality IT infrastructure management and support to small ... Minimum of 4 years of project management experience within a Managed Service Provider (MSP ...
Washington, DC · Remote
$90K - $110K/yr
Since 2007, we've been delivering high‑quality IT infrastructure management and support to ... Minimum of 4 years of project management experience within a Managed Service Provider (MSP ...
Quick apply
Washington, DC · Remote
$90K - $110K/yr
Since 2007, we've been delivering high‑quality IT infrastructure management and support to ... Minimum of 4 years of project management experience within a Managed Service Provider (MSP ...
$90K - $110K/yr
Since 2007, we've been delivering highquality IT infrastructure management and support to small and ... Minimum of 4 years of project management experience within a Managed Service Provider (MSP ...
$90K - $110K/yr
Since 2007, we've been delivering highquality IT infrastructure management and support to small and ... Minimum of 4 years of project management experience within a Managed Service Provider (MSP ...
Red Bank, NJ · On-site
$175 - $225/hr
Direct and track MSP-led initiatives from definition through completion, including scope ... Provide Internal IT staff's manager with fact-based observations and input for coaching and ...
Red Bank, NJ · On-site
$175 - $225/hr
Direct and track MSP-led initiatives from definition through completion, including scope ... Provide Internal IT staff's manager with fact-based observations and input for coaching and ...
$51K - $63.5K
2% of jobs
$63.5K - $75.9K
5% of jobs
$75.9K - $88.4K
7% of jobs
$96.1K is the 25th percentile. Wages below this are outliers.
$88.4K - $100.8K
17% of jobs
$100.8K - $113.3K
14% of jobs
The median wage is $116.7K / yr.
$113.3K - $125.7K
19% of jobs
$137.1K is the 75th percentile. Wages above this are outliers.
$125.7K - $138.2K
13% of jobs
$138.2K - $150.6K
11% of jobs
$150.6K - $163.1K
6% of jobs
$163.1K - $175.5K
4% of jobs
$175.5K - $188K
2% of jobs
$51K
$121.8K
$188K
| Aspect | Overnight It Msp | Network Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+, Microsoft certifications | CompTIA A+, Cisco CCNA, Microsoft certifications |
| Work Environment | Remote or on-site overnight shifts, managed service provider setting | On-site or remote, supporting network infrastructure |
| Industry Usage | Common in MSPs providing 24/7 support | Common in corporate IT departments and service providers |
Overnight It Msp professionals typically handle remote or on-site support during overnight hours within MSP environments, focusing on maintaining client systems. Network Support Technicians often work during regular hours, supporting network infrastructure. While both roles require similar certifications, Overnight It Msp roles emphasize overnight shifts and remote support, whereas Network Support Technicians focus on network troubleshooting and maintenance during standard hours.

$26 - $36/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 14 days ago
Ready to level up your IT career with a growing MSP? Join Just Solutions, Inc. in Fairport, NY as a full-time IT Support Specialist (MSP) and play a key role in supporting our customers across Western New York, from Utica to Buffalo.
We offer a competitive hourly wage of $26–$36, based on experience, plus a strong benefits package, including:
If this sounds like the perfect position for you, apply now!
JUST SOLUTIONS: OUR MISSION
Just Solutions, Inc. is so much more than an IT company! We're a full-service technology partner dedicated to helping businesses thrive in a fast-paced digital world. From network infrastructure and cloud solutions to security and system optimization, we provide end-to-end support that keeps our clients connected and competitive. With over 25 years of experience, we deliver innovative solutions and exceptional service to meet the evolving needs of modern businesses. If you're passionate about solving complex challenges and driving technological progress, we want to hear from you!
YOUR SCHEDULE
This IT role offers a stable Monday–Friday schedule from 8:00 AM to 5:00 PM, with opportunities to earn additional income through overtime.
YOUR DAY AS OUR IT SUPPORT SPECIALIST
Each day as an IT Support Specialist, you begin by reviewing your queue and responding to client inquiries promptly, courteously, and professionally. You answer incoming phone calls from clients and provide clear, friendly technical assistance, ensuring every interaction reflects a commitment to exceptional customer service. Throughout the day, you travel on-site to client locations to resolve issues in person, building strong relationships and delivering hands-on support that keeps their operations running smoothly.
You manage multiple tickets and calls simultaneously, documenting each case thoroughly and escalating issues when appropriate. Your ability to communicate effectively, make sound decisions, and work independently ensures that problems are resolved quickly and accurately. With client satisfaction as your priority, you maintain a pleasant and professional demeanor in all interactions-whether with executives, IT teams, or end users. Before wrapping up, you confirm that all tickets are updated and resolved, and you submit your timesheet promptly to maintain utilization requirements.
REQUIREMENTS
Our ideal IT Support Specialist - MSP thrives in a fast-paced environment, balancing technical expertise with outstanding customer service. If you communicate clearly, make sound decisions under pressure, and approach every interaction with energy, enthusiasm, and a commitment to client satisfaction-we want YOU! Apply today!
Must have the ability to pass a background check
Sourced by ZipRecruiter
It services
1 - 10 Employees
Fairport, NY, US
1997