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Overnight Intake Jobs in Arizona (NOW HIRING)

Case Manager/ Housing Navigator

Tempe, AZ

$20.25 - $24.25/hr

Conduct intake assessments, eligibility screenings, and comprehensive evaluations of clients ... Ability to work flexible schedules including weekends, holidays, and overnight shifts. LICENSES:

New

Conduct client intake and orientation procedures, including assigning beds and bins and issuing ... Ability to work flexible schedules including weekends, holidays, and overnight shifts. LICENSES:

Conduct client intake and orientation procedures, including assigning beds and bins and issuing ... Ability to work flexible schedules including weekends, holidays, and overnight shifts. LICENSES:

Case Manager/ Housing Navigator

Tempe, AZ · On-site

$20.25 - $24.25/hr

Conduct intake assessments, eligibility screenings, and comprehensive evaluations of clients ... Ability to work flexible schedules including weekends, holidays, and overnight shifts. LICENSES:

New

Welcome, orient, and support residents during intake, stay, and exit; assist with move-in/move-out ... Overnight Differential: +$1.00/hour (10pm-6am) Training Menu (Attachment) All Programs Require:

Recovery Technicians EMPACT

Mesa, AZ · On-site

$15.25 - $19.25/hr

... upon intake. This position will require days, nights and weekends with on call shifts. We have opportunities for Full Time Recovery Technicians. *Weekend and Overnight Differentials available*

... conducting intake/scoping calls and providing process overviews and realistic expectations to ... by car, plane or train overnight, as required or directed by area operational leadership ...

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Overnight Intake information

What are some common challenges faced by overnight intake professionals, and how can they be managed effectively?

Overnight Intake professionals often encounter challenges such as managing high call volumes during peak hours, handling urgent or sensitive situations when other resources may be limited, and maintaining alertness throughout late-night shifts. Effective time management, strong communication skills, and familiarity with escalation protocols are crucial for success. Many organizations provide training and support systems to help staff navigate these challenges, and teamwork with other overnight staff is key to ensuring smooth operations.

What are the key skills and qualifications needed to thrive as an overnight intake specialist, and why are they important?

To thrive as an Overnight Intake Specialist, you need excellent organizational skills, attention to detail, and familiarity with intake processes, often supported by a background in social work, healthcare, or customer service. Proficiency with case management systems, electronic health records, and communication software is typically required. Strong interpersonal skills, empathy, and the ability to remain calm under pressure are crucial for effectively supporting clients during overnight hours. These skills and qualities are important for ensuring accurate information gathering, timely response to client needs, and smooth transitions within service operations.

What is an overnight intake?

Overnight Intake jobs typically involve receiving, processing, and documenting clients, patients, or cases during nighttime hours in facilities like hospitals, shelters, or crisis centers. These professionals are responsible for gathering essential information, assessing immediate needs, and ensuring that individuals are appropriately admitted or referred to services. Strong communication and organizational skills are crucial, as is the ability to work independently during non-traditional hours. The role may also include handling emergencies and providing initial support until daytime staff take over.

What is the difference between Overnight Intake vs Day Intake?

AspectOvernight IntakeDay Intake
Work HoursTypically overnight shifts, often 10-12 hoursDaytime hours, usually 8 hours
Work EnvironmentLess crowded, quieter, often in healthcare or social servicesBusier, more public-facing, in healthcare or social services
Required CredentialsSimilar certifications, such as CNA or social worker licensesSame certifications as Overnight Intake
Employer & IndustryHospitals, clinics, social service agenciesHospitals, clinics, social service agencies

Overnight Intake and Day Intake roles share similar credentials and work in comparable environments within healthcare and social services. The main difference lies in their work hours and environment, with Overnight Intake working overnight shifts in quieter settings, while Day Intake operates during regular daytime hours in busier settings.

What are the most commonly searched types of Intake jobs in Arizona?

The most popular types of Intake jobs in Arizona are:

What are popular job titles related to Overnight Intake jobs in Arizona?

For Overnight Intake jobs in Arizona, the most frequently searched job titles are:

What cities in Arizona are hiring for Overnight Intake jobs?

Cities in Arizona with the most Overnight Intake job openings:

Infographic showing various Overnight Intake job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 89% Physical, and 11% Remote job distribution.

Telecare Clinical Team Manager(RN)- On site

VITAS Healthcare

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


VITAS Healthcare rating

7.0

Company rating: 7.0 out of 10

Based on 114 frontline employees who took The Breakroom Quiz

40th of 240 rated social care providers


Job description


  • Support Program and Telecare with direction on escalated patient care and customer service concerns
  • Support Program and Intake with direction on new referral appropriateness and appointment staffing.
  • Directly handle escalated calls: routine patient care, continuous care, revocations, HME, pharmacy, customer service, etc.
  • Manage need for after-hours on-call Program and Care Connection Center field staffing/ overtime needs
  • Facilitate daily pre-shift meetings with Telecare Team Leaders
  • Facilitate weekly Telecare Patient Care Administrator calls
  • Complete all required shift reporting and documentation in timely manner
  • Communicate directly with Telecare and Program Patient Care Administrators as needed/directed
  • Facilitate and/or attend meetings as schedule and/or required
  • Notify appropriate Program and/or Care Connection Center management team member(s) of all patient record documentation enhancement opportunities.
  • Collaborate with Telecare PCA, Program PCA, HME, and Pharmacy Management on all clinical and customer service enhancement opportunities.
  • Responsible for on-call management team duties, as scheduled.

QUALIFICATIONS
  • Two years of hospice experience
  • Two years of home health experience preferred
  • Two or more years related experience supervising an Operations team in an overnight/alternate-hours environment. Call Center/Customer Service management experience preferred.
  • Proven success in supporting strategic plans and attaining goals in a fast-paced, dynamic environment.
  • Expert in the delivery and monitoring of customer interactions.
  • A solid track record of managing clinical and customer service complaints
  • Experienced in leading, supervising, and supporting clinical and customer service agents
  • Ability to research and analyze information and data to arrive at and articulate valid findings. This includes root cause analysis, to build recommended corrective action plans.
  • Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with team members.
  • Superior ability to effectively communicate at all levels both verbally and in writing
  • Ability to develop spreadsheets, and use word processing and database computer software as well as MS Excel, Word and PowerPoint.
  • Prior experience in working collaboratively with other functional leaders to drive strategic initiatives and action plans.
  • Must be highly organized and able to manage multiple responsibilities.
  • Model leadership behaviors supporting: integrity, valuing diversity, innovation, building relationships, customer focus and teamwork.

EDUCATION
  • Associates degree in Nursing or related field from an accredited college or university or the international equivalent required. Bachelor's Degree preferred.
  • Current Registered Nurse License (with no current/pending restrictions) required.

SPECIAL INSTRUCTIONS TO CANDIDATES
  • EOE/AA M/F/D/V

About Us
VITAS® Healthcare is the nation's leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you'll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.
All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard-find your purpose at VITAS today.
Benefits Include:
- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Life insurance
- 401(k) plan with numerous investment options and generous company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program
Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.
Choose a Career with VITAS

What VITAS Healthcare employees say

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About VITAS Healthcare

Sourced by ZipRecruiter

VITAS Healthcare, located in Miami, FL, US, is a pioneer in the American healthcare industry, specifically within the realm of hospice care and palliative services. The company began its operations in 1978 under the visionaries Hugh Westbrook and Esther Colliflower,both social workers, who identified the need for compassionate end-of-life care. Recognizing the dire need to fill the void in hospice care, they established VITAS Healthcare with the mission to provide patients experiencing end-of-life stages with high-quality care, demonstrating respect for every individual's decisions and maintaining a supportive environment for both the patients and their loved ones. A noteworthy achievement of VITAS is that it was the first organization to have its hospice program licensed in Florida prompting a nationwide shift in the way end-of-life care services were handled.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

Year founded

1978