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Overnight Front Office Manager Jobs (NOW HIRING)

Seminolehardrock

Manager, Front Office

San Diego, CA · On-site

$95K - $100K/yr

... Front Office Manageris responsible foroverseeing all front desk operations during the overnight ... This role leads the overnight team, manages night audit processes, resolves guest concerns, and ...

Biltmore Estate

Inn Front Office Manager

Asheville, NC · On-site

Assistant Front Office Manager, Overnight Manager, Front Desk Supervisors and Bell Captains. 2. Manages the department's financial activities and responsibilities to secure hotel assets, achieve ...

Biltmore Company

Assistant Front Office Manager, Overnight Manager, Front Desk Supervisors and Bell Captains. 2. Manages the department's financial activities and responsibilities to secure hotel assets, achieve ...

Seminolehardrock

Manager, Front Office

San Diego, CA

$80K - $85K/yr

... Front Office Manageris responsible foroverseeing all front desk operations during the overnight ... This role leads the overnight team, manages night audit processes, resolves guest concerns, and ...

Biltmore Estate

Inn Front Office Manager

Asheville, NC · On-site

Assistant Front Office Manager, Overnight Manager, Front Desk Supervisors and Bell Captains. 2. Manages the department's financial activities and responsibilities to secure hotel assets, achieve ...

The Legacy Hotel

Front Office Manager

Medina, OH

Front Office Manager Medina, OH The Legacy Hotel is now seeking a full-time Front Office Manager to join their team in Medina, Ohio! What we can offer YOU: * Competitive executive compensation ...

Remington Hotels

Front Office Manager

El Paso, TX · On-site

Leadership Expectations The Front Office Manager is expected to: * Lead by example and maintain a professional and positive attitude. * Create a welcoming and supportive environment for employees and ...

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Overnight Front Office Manager information

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How much do overnight front office manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for overnight front office manager in the United States is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.64 per hour, depending on experience, location, and employer.

What does an overnight front office manager do?

An Overnight Front Office Manager is responsible for overseeing the front desk operations of a hotel or similar establishment during the night shift. Their duties include managing guest check-ins and check-outs, handling guest inquiries and issues, supervising night audit procedures, and ensuring the safety and security of guests and staff overnight. They also coordinate with other departments to resolve any problems that arise and ensure a smooth transition between shifts. This role requires strong leadership, problem-solving skills, and the ability to work independently during non-standard hours.

What are the key skills and qualifications needed to thrive as an overnight front office manager?

To thrive as an Overnight Front Office Manager, you need strong organizational skills, experience in hospitality management, and often a relevant degree or equivalent experience. Familiarity with property management systems (PMS) like Opera, front desk software, and sometimes certifications in hospitality are typically required. Exceptional communication, problem-solving abilities, and leadership are crucial soft skills for managing late shifts and resolving guest issues. These skills ensure smooth hotel operations, guest satisfaction, and effective team coordination during overnight hours.

What are the main challenges faced by an overnight front office manager, and how can they be effectively managed?

As an Overnight Front Office Manager, you may encounter challenges such as handling guest concerns during off-peak hours with limited support staff, ensuring the safety and security of the property, and managing late arrivals or early departures. To effectively manage these, strong problem-solving skills, clear communication, and familiarity with emergency protocols are essential. Building a close rapport with the night audit and security teams, as well as staying organized with nightly reports, can help streamline operations and maintain high service standards throughout the night.

What is the difference between Overnight Front Office Manager vs Front Desk Supervisor?

AspectOvernight Front Office ManagerFront Desk Supervisor
CredentialsHigh school diploma or equivalent; hospitality certifications beneficialHigh school diploma; hospitality experience preferred
Work EnvironmentHotel front desk during overnight shifts, overseeing night operationsDay or evening shifts at the front desk, supervising front desk staff
ResponsibilitiesOversees overnight guest services, handles issues, manages night staffSupervises front desk team, ensures guest satisfaction during shifts

The Overnight Front Office Manager and Front Desk Supervisor roles both operate at hotel front desks but differ mainly in scope and responsibilities. The manager oversees overnight operations and staff, while the supervisor focuses on daily guest service and staff supervision during their shift. Both roles require hospitality experience, but the manager typically has more responsibilities related to operations and problem-solving during the night.

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Overnight Front Office Manager jobs near you
Infographic showing various Overnight Front Office Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $49,376 per year, or $23.7 per hour.

Overnight Front Office Supervisor

AccorHotel

Long Beach, CA • On-site

$31.50/hr

Full-time

Re-posted 13 days ago

Job description

Company Description
Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.
Job Description
Responsibilities and essential job functions include but are not limited to the following:
  • Consistently offer professional, friendly and engaging service
  • Excellent communication, organizational, and management skills, as well as the ability to handle stressful situations
  • Lead daily overnight operations in Front Office and ensure all service standards are followed for Front Desk and Bell, while supporting Valet as needed
  • Possess a strong attention to detail, be able to multitask, and have the ability to work well under deadlines
  • Handle guest concerns and react quickly, logging and notifying proper areas
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Review current day's expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment
  • Review the room availability and check status of departures on a daily basis
  • Relay all pertinent information to the team on a daily and per shift basis
  • Lead, coach, train, and mentor the Front Desk and Bell team ensuring the correct sequence of events for proper registration and checkout of guests
  • Assign breaks and specific tasks
  • Drive the standards throughout the department, maintain consistency, and conduct audits for successful quality program results (LQA/Forbes/Amex)
  • Conduct daily pre-shifts and assist with monthly departmental meetings
  • Champion employee engagement initiatives
  • Assist in developing and implementing SOPs and training programs aligned with Accor and Fairmont standards
  • Accept payment for guests' accounts both at the time of registration and at checkout and maintain a house bank
  • Maintain a daily log of all guests' opportunities with corrective action steps
  • Perform duties of front desk, bell, and royal service as required
  • Follow department policies, procedures and service standards
  • Follow all safety policies

Qualifications
Qualifications
  • Minimum 2 years Front Office experience in a luxury hotel; supervisory experience preferred
  • Strong leadership, communication, and problem-solving skills
  • Proficiency in Opera Cloud and Microsoft Office
  • Ability to work in a fast-paced environment and maintain composure under pressure
  • Flexible availability for varied shifts, including overnight

PHYSICAL DEMANDS
  • Constant standing and walking throughout shift
  • Occasional lifting and carrying up to 50 lbs
  • Occasional kneeling and bending
  • Occasional pushing or pulling of bell carts over 50 lbs
  • Ability to work rotating shifts including weekends and holidays

WORK ENVIRONMENT
  • Front Desk & Lobby area
  • Curbside
  • Back of House areas

Additional Information
What is in it for you:
  • Rate of pay: $31.50 per hour
  • Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
  • We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

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